Inside Retail

SEPTEMBER 3, 2024

Retailers are integrating AI with bricks-and-mortar shops and online platforms to give the shopping experience a remarkable transformation, enhancing both customer satisfaction and operational efficiency. In-store enhancements Computer vision: Improves product displays and store layouts to attract shoppers.

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Loss Prevention Checkout Shrinkage Supply Chain Management 245

Inside Retail

SEPTEMBER 12, 2024

After unveiling its renovated Melbourne Central store earlier this month, French beauty giant Sephora is now gearing up to open the doors to its new store in Sydney’s Westfield Miranda shopping centre. It strives to stay at the forefront of beauty retail with its fully integrated omnichannel shopping experience.

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Store Layout Shopping Customer Experience Fulfillment 262

Retail TouchPoints

FEBRUARY 21, 2024

Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and employee experiences. That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods.

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Beauty and Health Shopping Payment Services Boutique 263

Inside Retail

JULY 11, 2024

The NEO counterparts have a higher disposable income, are more progressive, and value quality, brand authenticity, and exceptional shopping experiences. Instant gratification is the main reason for customers in both traditionalists and NEOs to make purchases in-store. – Inconvenient store layout.

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Store Layout Drop-Shipping Visual Merchandising Customer Experience 147

A1 Retail

NOVEMBER 14, 2024

The exclusive framework agreement includes deployment and services for flagship stores, standalone boutiques, concessions and pop-ups around the world. The digital signage rollout includes 70 flagship stores worldwide, each with their own unique design and store layout requirements, along with a further 20 installations planned for 2025.

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Boutique Store Layout Customer Experience Planning 103

Retail TouchPoints

APRIL 24, 2024

It’s been designed with a streamlined approach to store layout to offer an intuitive shopping journey that encourages discovery and easy navigation. The new location features a bold storefront, expanded footwear and accessory selections and an emphasis on sustainability and dynamic digital fixtures.

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Retail TouchPoints

FEBRUARY 9, 2022

Communication between your customers, employees and external stakeholders holds the power to unlock discrepancies between departments and show where your business model may have room for improvement to create a more seamless customer experience. How to Track a Customer’s Bad Shopping Experience.

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Shopping Payment Services Visual Merchandising Customer Experience 264

Retail TouchPoints

OCTOBER 31, 2023

Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

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Loss Prevention Sporting Goods Customer Experience Store Layout 296

Inside Retail

JUNE 27, 2024

Customers can access products from any channel, enjoying a seamless shopping experience. By building a new e-commerce platform that bridged organisational silos, Carrefour has given itself the processes and tools to enhance customer experience on a daily basis by leveraging feedback and behaviour.

Inventory Management 260

Inventory Management Fulfillment Store Layout Specialty Retailers 260

Retail Focus

OCTOBER 31, 2023

Zebra took inspiration from the distinctive colours found within NEOM’s product line and have seamlessly integrated these four hues into the design of our store layout. These elements enhance the ability to engage with customers, providing visitors with valuable information and a visually appealing shopping experience.

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Store Layout Customer Experience Shopping Location 147

Retail TouchPoints

MAY 21, 2024

It encompasses a wide array of data types, from customer WiFi usage patterns and device interactions within the store to transactional data and online shopping behaviors. This data can reveal patterns such as popular paths through the store and high-traffic areas and dwell times in front of specific displays or sections.

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Inventory Management Payment Services Store Layout Promotions 264

Retail TouchPoints

AUGUST 17, 2023

In response to this unpredictable economic landscape, consumers have recalibrated their shopping habits, demanding businesses to exhibit a newfound agility and innovation. These businesses find themselves at a demanding intersection.

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Consumer Payment Services Supply Chain Management Store Layout 246

Retail TouchPoints

MAY 29, 2024

As retailers diversify their real estate portfolios to adapt to changing consumer demands, managing in-store brand experiences across various formats becomes increasingly challenging. Streamlined shopping experience. The small-format store, due to space constraints alone, avoids this issue.

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Checkout Planning Consumer Store Layout 274

Retail Focus

JUNE 21, 2023

By investing in technology, bricks and mortar businesses give themselves the best possible chance to survive and even thrive during these economically turbulent times, by encouraging repeat store visits and purchases through enhanced customer experience (CX) and smarter business decisions.

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Point of Sale Checkout Customer Experience Store Layout 173

Retail TouchPoints

SEPTEMBER 19, 2023

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. RTP: What capabilities are required for success from an experience standpoint?

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Store Operations Shipping Fulfillment Store Layout 278

Retail Focus

MAY 1, 2024

NYSE: FL), has unveiled its new retail concept that delivers an elevated shopping experience and unrivaled customer service. and will incorporate learnings from this concept into new stores. At Foot Locker , the retail store experience is the heart of sneaker culture. “Our Foot Locker, Inc.

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Store Layout Checkout Shopping Planning 147

Retail TouchPoints

NOVEMBER 23, 2022

As the holiday shopping season approaches, tech-savvy retailers will reassess what video technology offers. A worldwide pandemic kept shoppers hunkered down at home and out of malls and stores for two years. AI-powered solutions with object and people detection can help retailers reduce shrinkage and improve safe shopping conditions.

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Merchant Services Shrinkage Store Layout Customer Experience 290

Retail TouchPoints

MAY 1, 2024

The Psychology of Immersive Shopping Experiential retail strategies are rooted in psychological principles about how consumers engage with spaces. Understanding these behavioral motivations and responses is key to creating impactful in-store moments.

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Consumer Store Layout Customer Experience Checkout 312

Inside Retail

MAY 23, 2024

Although sales data and customer satisfaction surveys yield important insights, the qualitative evaluations are equally telling. Tools such as mystery shopping, analysis of social media feedback, and customer journey mapping are indispensable in capturing the more subtle aspects of brand perception.

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Employee Engagement Customer Experience Store Layout Marketing 273

365 Retail

JULY 11, 2024

Retailers who strategically prepare their stores can capitalise on this surge, enhancing revenue, store traffic and customer experience. Working on store layout and window displays makes them inviting and eye-catching, which can draw in more customers.

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Store Layout Promotions Checkout Customer Experience 84

Wiser

SEPTEMBER 13, 2023

One effective way to gain valuable insights is by measuring foot traffic, a metric that offers a wealth of information about your physical store’s performance and customer behavior. By understanding these aspects, you can tailor your operations and marketing strategies to better meet your customers’ needs and drive sales.

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Store Layout Promotions Store Operations Customer Experience 147

Retail Focus

OCTOBER 30, 2024

By capitalising on the uniqueness of the experience, they attract both local customers and tourists who are eager for a different experience from their traditional flagship store visits. In Los Angeles, Gucci opened a pop-up shop to commemorate the brand’s centenary, with references to the Hollywood film industry.

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Location Store Layout Consumer Shopping 246

Inside Retail

DECEMBER 5, 2022

By design, Christmas is an explosion of sensory stimuli designed to fire all at once: colour, sparkle, lights, crowds, queues, music, extended product lines, changes to store layouts and pricing. Creating more accessible customer experiences. Less is more for this cohort when it comes to festive decorations.

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Store Layout ATS Returns Shopping 130

Retail Adventures

OCTOBER 6, 2024

Do you ever wonder what customers are thinking when they enter your store? Those critical first seconds create impressions that often determine how long the customer will stay and shop. Here’s a First Impression Perception Checklist to enhance the in-store experience. Make it easy to shop.

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Store Layout Grocer Promotions Customer Experience 98

V Count

JANUARY 26, 2024

Now, it seems, the spotlight has turned towards the traditional brick and mortar retail shops. With the game-changing potential of AI, these businesses are entering a new and exciting era, ready to improve their operations and create a whole new retail experience! We’ll start by defining AI and its types.

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Shopping Inventory Management Customer Experience Advertising 95

Retail TouchPoints

JUNE 30, 2022

Amazon has rolled out a new store-based analytics service that will give brands insights into how their products are discovered, considered and purchased at Amazon Go and Amazon Fresh stores in the U.S. Purchase behavior in stores also will be linked to online shopping activity.

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Payment Services Store Layout Advertising Promotions 227

365 Retail

JULY 20, 2024

A well-designed store can significantly enhance the shopping experience, attract more customers, and boost sales. Recently, retail shop fitters have started to draw inspiration from the hospitality sector, particularly from luxury hotel design. Retail shops can adopt these finishes to create a refined atmosphere.

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Shopping Store Layout Promotions Customer Experience 52

Inside Retail

DECEMBER 4, 2023

the flagship store features a slew of new customer service offerings, including a dedicated Fit Studio for female shoppers to try on sports bras and leggings, 3D foot-scanning and shoe recommendation technology, and the city’s first-ever rooftop basketball court. Dubbed RCX 2.0, That is our aspiration.”

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Store Layout Apparel Boutique Customer Experience 264

Retail Focus

AUGUST 10, 2021

Shops were closed. And they must build first-class customer experiences – both online and in physical stores – responding to permanent changes in shopping habits. This also applies to the customer experience, where retailers must meet soaring consumer expectations to recover and prosper.

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Customer Experience Store Layout Returns Consumer 246

Retail TouchPoints

AUGUST 11, 2020

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station. We will not have to relocate merchandise, replace shelves or build an entirely new store to implement autonomous checkout.”.

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Checkout Payment Services Store Layout Kiosk 267

Inside Retail

SEPTEMBER 17, 2024

Leica has levelled up its customer experience in Melbourne with a four-story flagship on Little Collins Street. When asked if it was hard to create a store layout that would be welcoming to both camera novices and experts, Williams replied, “Not at all.” “The

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Store Layout Customer Experience Marketing Management 130

Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. Do you foresee one taking precedence over the other during the holiday season?

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Consumer Loss Prevention Fulfillment Store Layout 264

Retail Focus

SEPTEMBER 5, 2024

While artificial intelligence, or AI if you prefer, is not an entirely new concept to retailers, the way it is being used and rolled out in shops and stores, as well as online, is changing at a rapid pace. AI elevates the customer experience from generic to genuinely personalised.

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Payment Services Checkout Inventory Management Store Layout 162

Inside Retail

NOVEMBER 21, 2022

Shopping can be an anxiety-inducing experience for the one in five Australians who live with a disability. For those with non-visible conditions such as cognitive differences and sensory sensitivities, the customer experience is at best, hit and miss. I do as much as I can online to avoid uncomfortable experiences.

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Customer Experience Store Layout Shopping Fashion 130

Retail Focus

MAY 24, 2023

Constant unavailability may also harm your shop’s reputation making the customer feedback mostly negative. According to the same study, customers expect a shop assistant to provide more detailed information about the product’s availability within two minutes of their request.

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Store Layout Department Stores Customer Experience Management 130

CJ Retail Solutions

AUGUST 5, 2024

Effective merchandising creates a positive shopping experience, fosters brand loyalty, and drives revenue growth. This practice goes beyond simple product display, incorporating an understanding of consumer behavior, creating engaging in-store experiences, and utilizing visual and technological tools to attract and retain customers.

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Visual Merchandising Store Layout Payment Services Promotions 52

Inside Retail

JUNE 19, 2023

The recent Mainstreet Australia Awards, held during Main Streets of Australia Week last month, recognise and celebrate the importance of local high streets, strip shopping centres and town centres (collectively referred to as ‘main streets’), and the role they play in creating lively communities, individual wellbeing, and robust local economies.

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