Retail TouchPoints

JULY 30, 2020

Only consumers only had 17% of their shopping done by early July, and 54% said they held off on spending because they didn’t know what they needed. Based on research and expert interviews, six new realities are having the biggest impacts on back-to-school shopping behaviors and preferences. in search) and “boy clothing” (+12.5%

Merchant Services 316

Merchant Services Advertising Apparel Consumer 316

Retail TouchPoints

MAY 21, 2024

Understanding Network Analytics in Retail In retail, network analytics refers to collecting and analyzing data transmitted across a retailer’s network infrastructure. The optimization can improve customer service, reduce wait times and enhance the shopping experience.

Inventory Management 264

Inventory Management Payment Services Store Layout Promotions 264

Rain Pros

AUGUST 4, 2023

In the world of specialty retail, where passion and a deep understanding of niche products and services meet, the quest for providing an exceptional shopping experience for your unique clientele becomes the heart and soul of every decision you make.

Payment Services 52

Payment Services Specialty Retailers Checkout Clienteling 52

Retail TouchPoints

MAY 16, 2022

But as this part of the industry grows more crowded, DTC retailers are finding it tougher to make their mark. Some of that stage was set by Amazon , but it’s a little bit of an opportunity as well, because if customers choose to not buy from a marketplace and they want to buy from a DTC brand, they really want to hear your story.”.

Specialty Retailers 325

Specialty Retailers Marketing Apparel Consumer 325

Retail TouchPoints

MARCH 20, 2024

Now that consumers have come back into the stores, everybody really wants an experience,” Plenert said. When they go shopping, they want to be treated specially. Luxury stores tend to have a faster cycle for store renovation than any other specialty retail category,” Plenert said.

Specialty Retailers 278

Specialty Retailers Department Stores Consumer Advertising 278

Retail TouchPoints

FEBRUARY 5, 2021

There are two key factors of the shopping experience that will help promote retailer success after the holidays. One key is to create one integrated view of all inventory, customers and transactions, and the other is to create a frictionless returns process. Post-Holiday Omnichannel Success. Next Steps.

Payment Services 232

Payment Services Returns Specialty Retailers Promotions 232

Retail TouchPoints

APRIL 2, 2021

Rather than focusing on an omnichannel or multichannel approach, ‘modern CRM’ favors a channel-less approach, which may involve merging the online experience with the offline one, creating ultra-personalized shopping experiences, or bringing gamification and geolocation into the fold. The Road Ahead for Retail.

Customer Experience 165

Customer Experience Specialty Retailers Marketing Spend Management 165

Retail TouchPoints

OCTOBER 5, 2023

But if the chain fails to follow up by re-envisioning and reinvesting in its shopping experience, this “new direction” could fall flat on its face due to misalignment. Here, creating a mix of audience- or category-appropriate store brands is a fine strategy, allowing you to better connect with your diverse customer base.

Grocer 263

Grocer Specialty Retailers Consumer Marketing 263

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail TouchPoints

FEBRUARY 27, 2024

The store is at the Shops at Merrick Park in Coral Gables, Fla., a more suburban area where consumers live and shop. “We Together, these companies will extend the reach of Boisson brand partners into national retailers, grocery, bottle shops and entertainment venues, as well as traditional bars and restaurants.

Wholesale 264

Wholesale Fulfillment Consumer Specialty Retailers 264

Inside Retail

AUGUST 6, 2024

In Australia, nearly half of consumers (48 per cent) are now shopping online at least sometimes. While online grocery sales are predicted to keep growing strongly , the majority of grocery shopping still happens in physical stores. They show greater versatility and a higher preference for online shopping than older shoppers.

Supermarket 130

Supermarket Grocer Specialty Retailers Customer Experience 130

Inside Retail

APRIL 28, 2025

I then moved to Amazon as a pathways operations manager, which gave me a deeper understanding of how logistics and operations play a huge role in improving customer experience. Today, Foodpanda delivers a wide variety of food and retail options through hawker stalls, restaurants and Foodpanda shops.

Merchant Services 130

Merchant Services Specialty Retailers Grocer Customer Experience 130

Small Biz Trends

JULY 8, 2021

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. Retail Statistics: The Big Picture. Shopping Statistics. image: NRF.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

A1 Retail

FEBRUARY 5, 2025

The Perfume Shop celebrated the scent-sational new addition of another new and improved experiential store at The Perfume Shop, Unit NC5, 78 Merseyway Centre, Stockport, SK1 1PL. The Perfume Shops continuous expansions on new stores across the UK and re-fitting existing stores to ensure sustainability is always at the forefront.

Shopping 65

Shopping Specialty Retailers Customer Experience Management 65

Inside Retail

JULY 23, 2024

“For years, many in the industry have anticipated this transaction and the benefits it would drive for customers, partners and employees,” Richard Baker, HBC’s executive chairman and CEO, acknowledged in a statement announcing the deal. What’s been happening within the US department store scene?

Department Stores 130

Department Stores Specialty Retailers Wholesale Shopping 130

Inside Retail

JULY 19, 2022

The new stores at the iconic luxury mall are designed to expand its lifestyle, beauty and food and beverage offerings so shoppers can get a taste of specially curated merchandise and unique shopping experiences. “We This program will cover around 111,000 sq ft of retail space across levels one to three.

Clienteling 130

Clienteling Supermarket Shopping Specialty Retailers 130

Inside Retail

MARCH 26, 2024

Australian specialty retailer 99 Bikes has announced its B Corp certification as the business continues to backpedal from its $12.4 He opened one in Melbourne a month later, and another in Brisbane just two months after that, and by the end of the year, he had nine shops employing 50 people. million loss in FY23 after a $23.7

Returns 130

Returns Planning Specialty Retailers Customer Experience 130

Mass Relators

APRIL 14, 2021

Having recently completed successful campaigns with grocers like Stop & Shop and other major retailers, Catalina is now making Digital CircP available across its retailer ecosystem and beyond. On average, participating retailers have seen their return on ad spend (ROAS) surpass $25, while store sales jumped 1.6%

Specialty Retailers 98

Specialty Retailers Grocer Returns Promotions 98

M19 Retail

OCTOBER 10, 2023

This data sheet is written for professionals in specialty retail organizations in a variety of verticals who are involved in store solutions, including point of sale (POS). Roles may include senior executives, information technology, operations, customer experience, finance, and more. Who is this document for?

Point of Sale 52

Point of Sale Specialty Retailers Finance Customer Experience 52

Theatro

MAY 4, 2022

While Walmart and Amazon retained their positions at the top, in the 2022 edition of the RIS Top 100 Retailers , it is interesting to compare how the top 100 continue to innovate to meet customer demands and stay ahead of the competition.

Employee Engagement 73

Employee Engagement Specialty Retailers Retail Marketing Marketing 73

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 26, 2024

In the dynamic world of arts and crafts retail, staying ahead of the competition requires more than just unique products and creative displays. An efficient Point of Sale (POS) system can significantly streamline operations, enhance customer experience, and boost your bottom line. Here are the essential features to look for: 1.

Payment Services 52

Payment Services Inventory Management Checkout Promotions 52

Retail Bound

MARCH 7, 2023

Although many new product companies are finding success selling on Shopify or Amazon, online sales still only represent 20% of all retail sales, whereas offline channels like brick-and-mortar locations, catalog, TV Shopping and Reward and Incentive markets represent 80%.

Payment Services 52

Payment Services Specialty Retailers Marketing Shopping 52

RETAIL MANAGEMENT SOFTWARE

AUGUST 26, 2024

It requires the right tools to streamline operations, manage inventory, and ensure a smooth customer experience. What is a Pet Shop Management System? A Pet Shop Management System is an integrated software solution designed to manage the unique aspects of running a pet store.

Payment Services 52

Payment Services Inventory Management Checkout Management 52

Storis

JANUARY 22, 2024

The State of the Home Furnishings Industry With abundant opportunity, let’s explore how market and consumer behavior position retailers for success. “Retail technology is nothing if not everchanging. Yet the industry continues to adapt and innovate to consistently create a seamless customer experience.”

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Retail TouchPoints

APRIL 2, 2025

Customers are now searching for convenience above anything else. retail sales growth. At the same time, specialty retailers like Party City and Joann faced challenges. How can retailers survive the current shift and optimize their physical stores to better connect with customers?

Social Commerce 147

Social Commerce Customer Experience Specialty Retailers Fashion 147

Inside Retail

FEBRUARY 17, 2025

In late 2023, Salesforce reported that 59 per cent of consumers had shopped on social media, a massive jump from 15 per cent in 2021. In the US alone, TikTok shop garnered 1.1 In the US alone, TikTok shop garnered 1.1 Indeed, Shein and Temu are marketplace disruptors, offering a DTC experience online at unparalleled value.

Payment Services 130

Payment Services Social Commerce Department Stores Consumer 130

Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. Here, we chat with CEO of retail, Dato’ Joyce Yap, about the future of malls and how sector have evolved in the past year.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

Retail TouchPoints

FEBRUARY 9, 2023

Creating these unique customer journeys is easier said than done, especially for a retailer that touches so many varied consumer segments. “We’re For us to think very uniquely about each customer, their need, their journey, and then deliver that journey to them [in the time they want], we’ve got to be very disciplined. “We’ve

Consumer 237

Consumer Marketing Specialty Retailers Shipping 237

365 Retail

MAY 27, 2022

Ascential’s Price & Promo Specialty Retailer was awarded to popular meal-kit company, Hello Fresh. The AlixPartners Outstanding Contribution to Retail Award winner Theo Paphitis, Chair, Theo Paphitis Retail Group. Ascential’s Price & Promo Specialty retailer of the year. Winner: The Very Group.

ATS 105

ATS Specialty Retailers Grocer Management 105

Retail TouchPoints

FEBRUARY 18, 2021

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. Less than half ( 48% ) of consumers who have already received the vaccine say they feel more comfortable shopping in stores now.

Beauty and Health 311

Beauty and Health Consumer Shopping Clienteling 311

VMS

DECEMBER 1, 2022

In the late 19th and early 20th centuries, well before high-end shops and boutiques graced the iconic retail corridors of Fifth Avenue, Champs-Élysées and Via Monte Napoleone, consumerism and desire became a driving force in Western culture. department stores were soon feeling the effects of this new form of “shop” shopping.

Merchant Services 104

Merchant Services Visual Merchandising Advertising Fashion 104

Retail Geek

OCTOBER 4, 2021

Well this this is a pain for every retailer in America it’s going to be less painful to Walmart and Amazon then it’s going to be to the, the medium-sized specialty retailer for. [39:49] Yeah your customer experience is going to stink at there’s no products on the.

Drop-Shipping 64

Drop-Shipping Shipping Consumer Fulfillment 64

Retail Geek

JANUARY 12, 2024

A least one retailer has an AI based auto-replenishment solution with significant adoption. Bifurcation drives at least two more retail bankruptcies, including 1 national specialty retailer, and one general merchandise/dept store. two top 50 retailers) China companies focus more on West and get more traction.

Drop-Shipping 59

Drop-Shipping Apparel Shipping Fast Fashion 59