Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. This is both more complex and more top-of-mind due to ESG [environmental, social and governance]; no one likes to ship air.”

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Fulfillment Shipping Supply Chain Management Consumer 273

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. For our customers it’s all about breadth.” Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience.

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Inventory Management Management Fulfillment Supply Chain Management 273

Retail TouchPoints

NOVEMBER 18, 2021

This enables a robust omnichannel retail strategy that delivers a unified, seamless and consistent customer experience across all physical stores, websites and mobile apps. Optimized supply chain management to avoid stockouts and overstocking. The key is investing in real-time inventory.

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Supply Chain Management Fulfillment Shipping Consumer 261

Retail TouchPoints

MARCH 30, 2022

Whether its next-day, same-day or Express delivery, the customer expects their orders to arrive quickly, and we’re continuously working on redefining delivery timelines expressed in minutes rather than days.”. The program also supports degrees in business, technology, supply chain management and other fields.

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Fulfillment Drop-Shipping Supply Chain Management Grocer 293

Inside Retail

JULY 5, 2021

With retail business leaders increasingly focusing on their supply chain management, here are three ways they can “unbound” their supply chains. Successful businesses focus on the “last-mile” delivery, or the last leg of delivery, from a distribution point to the customer. Redesign products and services.

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Fulfillment Supply Chain Management Shipping Accounting 246

Retail TouchPoints

JANUARY 7, 2022

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. It’s also a set of actions that drive an increase in customer experience and quality. “

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Returns Apparel Supply Chain Management Fashion 261

Retail TouchPoints

APRIL 28, 2022

There is no doubt that customers value convenience over sustainability, which is why same-day shipping remains a popular delivery option along with the increasing rate of returns in ecommerce. Sustainability is not only about the resilience of business but also of the planet.

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Planning Drop-Shipping Supply Chain Management Returns 246

Retail TouchPoints

MAY 26, 2022

Dr. Thomas Goldsby , Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee , revealed some of the less obvious reasons for rising prices, the virtues and limitations of “nearshoring” via domestic supply chains and the prospects for supply chain improvements during holiday 2022 and into 2023.

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Promotions Supply Chain Management Consumer Shipping 284

Inside Retail

DECEMBER 21, 2022

So how can retailers be proactive in their inventory placement to avoid compromising top-line growth and customer satisfaction? With inventory availability being one of the top priorities for shoppers this holiday season, retailers must leverage their inventory management and customer experience tools to optimise their merchandise strategies.

Supply Chain Management 130

Supply Chain Management Customer Retention Inventory Management Customer Experience 130

Inside Retail

MARCH 26, 2024

For vendors, it means lost sales and products, as well as double shipping costs. Clothing returns – which are high, due to bracketing, in which customers buy several sizes – take around three times longer to inspect. For shoppers, they mean dissatisfaction and the hassle of having to post something and wait for a resolution.

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Returns Supply Chain Management Accessories Customer Experience 130

Inside Retail

NOVEMBER 29, 2021

This is particularly true for retail supply-chain management. More accurate supply-chain models. The customer data required to undertake better demand forecasting and product development should also be used to inform retailers’ more traditional supply-chain management activities.

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Supply Chain Management Customer Experience Consumer Planning 130

Wiser

DECEMBER 15, 2020

As an eCommerce or direct-to-consumer business , you don’t have the luxury of working with retail partners that can help with shipping, warehousing, distribution, and other key supply chain tasks. Some 3PL providers simply cover partial supply chain services, offering only warehousing, distribution, shipping and receiving, etc.

Fulfillment 135

Fulfillment Shipping Inventory Management Management 135

Independent Retailer

SEPTEMBER 13, 2022

They lacked flexibility in their supply chain management strategies, which did not help them foresee such a drastic change in ordering habits. The Ukraine-Russia war, Brexit, rising shipping prices and chip shortage do not help the situation. What is Digital Transformation in the Supply Chain? In the U.S.,

Supply Chain Management 98

Supply Chain Management Shipping Management Inventory Management 98

Inside Retail

OCTOBER 16, 2023

Technological innovations have streamlined supply-chain management and warehouse operations. Redseer Consulting estimates that DTC companies shipped about half a billion deliveries in 2022, with this figure expected to soar to 3 billion by 2027.

Supply Chain Management 130

Supply Chain Management Beauty and Health Consumer Fashion 130

Inside Retail

APRIL 6, 2021

Companies that implement digital logistics processes, along with new technologies, can expand and shrink delivery activities as needed, achieving optimal outcomes, such as right-sizing inventories and making the best use of resources (warehouses, shipping containers, trucking methods, etc.). Visibility.

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Supply Chain Management Management Shipping Customer Experience 130

RETAIL MANAGEMENT SOFTWARE

OCTOBER 8, 2024

Retailers must be prepared for spikes in sales, which can strain supply chains and lead to stockouts if not managed properly. Shipping Delays and Transportation Issues: The increase in holiday shipments can lead to congestion in shipping channels and unexpected delays.

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Supply Chain Management Inventory Management Fulfillment Management 52

Clover - Retail

APRIL 18, 2024

Dropshipping is a type of supply chain management in which a retailer does NOT keep the product it sells in stock. Instead, when a customer orders the product, the retailer contacts their manufacturer or wholesale merchant–who keeps inventory of the product on-hand–and has the product shipped directly to the customer.

Merchant Services 52

Merchant Services Drop-Shipping Payment Services Wholesale 52

Retalon

MAY 17, 2024

While nearly three-quarters of all retailers still rely on simple, and consequently limited, tools such as Excel spreadsheets, the integration of AI-driven technologies in supply chain management is revolutionizing how demand forecasting for forward-thinking retailers. What is supply chain demand forecasting?

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Supply Chain Management Inventory Management Management Promotions 41

365 Retail

JULY 19, 2022

To thrive, DTC brands must harness multiple opportunities to build closer bonds with their target customers. Then, they can leverage advanced logistics, supply chains, and customer experience (CX) solutions to unlock their full, dynamic potential. Iterative Customer Experience.

Consumer 57

Consumer Wholesale Supply Chain Management Fulfillment 57

Retail TouchPoints

JANUARY 8, 2025

According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience (CX) strategies. Luckily, many supply chain leaders are seeing early success in using automation to meet heightened customer expectations.

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Consumer Shipping Supply Chain Management Returns 274

365 Retail

NOVEMBER 13, 2023

Roos adds, “Moreover, integrating real-time analytics with AI can help in predicting customer behaviour, thereby personalising interactions and offering proactive solutions. This not only enhances the customer experience but also provides invaluable insights for inventory management and demand forecasting.”

Inventory Management 52

Inventory Management Management Planning Drop-Shipping 52

Retail TouchPoints

DECEMBER 18, 2020

Sellers that leverage technology solutions throughout their supply chain manage these components much more effectively than those that don’t. Technology gives businesses real-time visibility into every link of their value chain, helping them identify inefficiencies and other issues that impact the customer experience.

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Supply Chain Management Customer Retention Fulfillment Shipping 246

Retail TouchPoints

OCTOBER 20, 2021

Retailers that are in the best position to accomplish this are those that have “leveraged learnings from the disruptions of the past two years, and also realized that nothing is ever going to be perfect,” said Peter Bolstorff, EVP for Corporate Development at ASCM (Association for Supply Chain Management) in an interview with Retail TouchPoints.

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Supply Chain Management Promotions Consumer Fulfillment 284