Retail TouchPoints

MARCH 25, 2024

Today’s retailers need to focus just as much on the logistics side of their business operations to streamline processes, maintain profitability and provide the best possible customer experience. Ensure your return policy is clear, comprehensive and fair to both your business and customers.

Shipping 273

Shipping Supply Chain Management Fulfillment Returns 273

Retail TouchPoints

APRIL 28, 2022

There is no doubt that customers value convenience over sustainability, which is why same-day shipping remains a popular delivery option along with the increasing rate of returns in ecommerce. Step 5: Returns Analysis and Recommerce. Efficient returns management lowers transportation and labor costs.

Planning 242

Planning Drop-Shipping Supply Chain Management Returns 242

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. For our customers it’s all about breadth.” Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience.

Inventory Management 236

Inventory Management Management Fulfillment Supply Chain Management 236

Retail TouchPoints

FEBRUARY 11, 2021

Now the store is viewed as a flexible asset, capable of fulfilling a variety of needs: Distribution center supplying inventory to other locations Ecommerce fulfillment Amazon return hub Curbside pickup Private bubble/pod shopping location Retooled for more buying, less shopping Emphasis on health and safety, contactless shopping.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Inside Retail

MARCH 26, 2024

In the realm of commerce, a gap exists in the market – along with a major opportunity – particularly FOR large-scale item returns, within the domain of consumer-to-business (C2B) reverse logistics. This underserved segment represents huge potential, offering substantial benefits from both a customer and business-to-business (B2B) perspective.

Returns 130

Returns Supply Chain Management Accessories Customer Experience 130

Retail Focus

NOVEMBER 3, 2023

Digital transformation involves incorporating digital technologies to develop new business processes, customer experiences, and culture. The intent behind digital transformation is fully transitioning from traditional roles in retail processes, including sales, marketing, and customer service. Management of inventory sales.

Supply Chain Management 130

Supply Chain Management Customer Experience Consumer Management 130

Inside Retail

DECEMBER 21, 2022

So how can retailers be proactive in their inventory placement to avoid compromising top-line growth and customer satisfaction? With inventory availability being one of the top priorities for shoppers this holiday season, retailers must leverage their inventory management and customer experience tools to optimise their merchandise strategies.

Supply Chain Management 130

Supply Chain Management Customer Retention Inventory Management Customer Experience 130

Retail TouchPoints

MAY 26, 2022

Dr. Thomas Goldsby , Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee , revealed some of the less obvious reasons for rising prices, the virtues and limitations of “nearshoring” via domestic supply chains and the prospects for supply chain improvements during holiday 2022 and into 2023.

Promotions 259

Promotions Supply Chain Management Consumer Shipping 259

Inside Retail

NOVEMBER 29, 2021

This is particularly true for retail supply-chain management. In the past, supply-chain challenges may have redirected consumers to local products. Having made such a switch, are consumers likely to return to old favourites this time? More accurate supply-chain models. Start with the data.

Supply Chain Management 130

Supply Chain Management Customer Experience Consumer Planning 130

Retail TouchPoints

SEPTEMBER 14, 2023

“When inventory gets to the last mile, we’re still looking at a shortage of labor, which put the Teamsters in an advantageous position” during the union’s recent contract negotiations with UPS, according to Dr. Thomas Goldsby , Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee.

Fulfillment 236

Fulfillment Shipping Supply Chain Management Consumer 236

Inside Retail

NOVEMBER 28, 2022

Now, the company aims to create its own e-commerce supply-chain system, incorporating warehousing, transportation, delivery, returns management and, of course, analytics on user behaviour and shopping habits. Because to compete, retailers must deliver on customer experience in an entirely new way.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

JULY 27, 2020

And the backlash — the desire for a return to substantive human interactions — had already begun too. Being relevant now means offering purchase protection with delivery coverage, extending return windows and facilitating curbside pickup. The yearning for in-person contact is now stronger than ever.

Retail Trends 170

Retail Trends Payment Services ATS Checkout 170

Retail TouchPoints

AUGUST 4, 2020

The result would have been a shorter shortage period that would throttle down panic buying behavior and ensure a swifter return to baseline demand in this category. The Flour Shortage: How Packaging Impacts Supply Chains. Retail will not return to the “normal” that we were all used to.

Fulfillment 157

Fulfillment Supply Chain Management Space Planning Returns 157

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. Streamlined Customer Relationship Management (CRM) A centralized database is a game-changer for customer relationship management (CRM).

Inventory Management 91

Inventory Management Location Management Supply Chain Management 91

Inside Retail

APRIL 25, 2023

According to business futurist, speaker and author Gihan Perera, retailers should be on the lookout for technological advancements and innovations that can be used to improve performance, and enhance their efficiency and customer experience. But, he said that retailers shouldn’t just be laser-focused on the technology.

Shopping 130

Shopping Payment Services Inventory Management Supply Chain Management 130

I Vend

AUGUST 13, 2023

So the first common feature we see in successful retailers is their customer-centricity. They put customer requirements at the heart of store operations – whether that’s merchandise, functionality online store functionality, omnichannel retail transactions, returns policy, payment options, in-store service, or tailored loyalty programs.

Payment Services 98

Payment Services Point of Sale Inventory Management Supply Chain Management 98

I Vend

MARCH 6, 2023

Thirdly, in terms of business processes, AI drives the biggest benefits in supply chain management and in sales and marketing – two functions that are at the very core of retail. Cashierless stores – This use of AI offers retail customers the ultimate in fast and convenient shopping.

Payment Services 98

Payment Services Shopping Supply Chain Management Promotions 98

Independent Retailer

APRIL 20, 2021

Tactics such as this can help draw in more customers and profits. Supply Chain Management. When the pandemic first began, supply chains were under immense pressure as workers needed to push through being understaffed while maintaining safety protocols. Customer Shopping Experience.

Supply Chain Management 88

Supply Chain Management Advertising Point of Sale Customer Experience 88

365 Retail

JULY 11, 2022

It will obviously bring you considerable returns on investment. . Supply chain management. . Blockchain Redefine Customer Experience. We have already talked about supply chain management and product authenticity. Improving data management is a great cost-saving option.

Fashion 58

Fashion Supply Chain Management Finance Customer Experience 58

I Vend

DECEMBER 10, 2023

So inventory management is essential. Retail technology can streamline inventory management by enabling retailers to accurately track goods from delivery to sale through to returns. Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold.

Shrinkage 94

Shrinkage Inventory Management Store Layout Checkout 94

365 Retail

JUNE 18, 2024

The 50 individuals, who work at some of the world’s most renowned and respected brands, cover different areas of expertise: Brand & Customer Experience, Product & Returns and Logistics, Innovation & Sustainability.

Supply Chain Management 52

Supply Chain Management Customer Experience Returns Management 52

Retalon

MAY 17, 2024

While nearly three-quarters of all retailers still rely on simple, and consequently limited, tools such as Excel spreadsheets, the integration of AI-driven technologies in supply chain management is revolutionizing how demand forecasting for forward-thinking retailers. What is supply chain demand forecasting?

Supply Chain Management 41

Supply Chain Management Inventory Management Management Promotions 41

365 Retail

JULY 19, 2022

Some major brands are doubling down on their efforts to reach customers directly, strengthening buyer relationships and increasing retail margins. Meanwhile, others are returning to a more traditional wholesale approach to increase their visibility in the eyes of consumers. Iterative Customer Experience.

Consumer 58

Consumer Wholesale Supply Chain Management Fulfillment 58

I Vend

AUGUST 12, 2024

POS’ domain is front of house operations – enabling customer transactions, processing payments, and capturing real-time information about sales, returns and exchanges from multiple channels. The ERP system gives retailers oversight of their business , empowering them to manage resources effectively and make informed decisions.

Payment Services 52

Payment Services Inventory Management Point of Sale Supply Chain Management 52

Clover - Retail

APRIL 18, 2024

Dropshipping is a type of supply chain management in which a retailer does NOT keep the product it sells in stock. Instead, when a customer orders the product, the retailer contacts their manufacturer or wholesale merchant–who keeps inventory of the product on-hand–and has the product shipped directly to the customer.

Merchant Services 52

Merchant Services Drop-Shipping Payment Services Wholesale 52

365 Retail

SEPTEMBER 1, 2024

Big Data lets stores see their consumers from all angles, so helping them to predict demands, personalise experiences, and make wise decisions. Retailers with the correct tools may examine buying habits, project future directions, maximise inventory control, and even enhance supply chain management.

Target Market 52

Target Market Consumer Advertising Returns 52

Retail Minded

MAY 15, 2024

They analyze strategic objectives and ensure that IT systems support growth initiatives, customer engagement , and streamlined operations. For instance, they may recommend adopting specific technologies that can enhance the customer experience or integrating supply chain management software to improve efficiency.

Payment Services 52

Payment Services Supply Chain Management Management Planning 52

Inside Retail

MARCH 7, 2022

From forklift drivers to supply chain managers and working in the auto industry, here are the inspiring stories and insights they shared with Inside Retail. Can you tell us about your previous work experience and how you began working at Amazon? Gail Lines, forklift driver, Amazon.

Fulfillment 130

Fulfillment Management Supply Chain Management ATS 130

Retail TouchPoints

MAY 30, 2022

A huge part of retaining customers is having a return policy that is clear and concise, giving customers the security they expect and want. By extending their return windows or allowing online returns to be accepted in stores, the rate of returns has inevitably grown to an unsustainable level.

Returns 291

Returns Fashion Supply Chain Management Shopping 291

365 Retail

NOVEMBER 13, 2023

Another instance is back-to-school shopping when children return to the classroom after summer. Roos adds, “Moreover, integrating real-time analytics with AI can help in predicting customer behaviour, thereby personalising interactions and offering proactive solutions.

Inventory Management 52

Inventory Management Management Planning Drop-Shipping 52

Retail TouchPoints

DECEMBER 18, 2020

Sellers that leverage technology solutions throughout their supply chain manage these components much more effectively than those that don’t. Technology gives businesses real-time visibility into every link of their value chain, helping them identify inefficiencies and other issues that impact the customer experience.

Supply Chain Management 246

Supply Chain Management Customer Retention Fulfillment Shipping 246