Remove Customer Experience Remove Returns Remove Specialty Retailers
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HBC Splits Saks OFF 5TH Into Online and In-Store Businesses — a Path Other Brands May Follow

Retail TouchPoints

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices.

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Winning Windows Returns for 2021 Holiday Season: Nominations Now Open

Retail TouchPoints

Department stores, specialty retailers and luxury brands alike embrace these spaces to create wondrous experiences and inspire shoppers, and it is the design and creative teams that help bring these experiences to life.

Returns 182
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Store Reopenings: Why Retailers Must Go Above And Beyond To Bring Shoppers Back

Retail TouchPoints

Shoppers have slowly begun to accept brick-and-mortar’s return: 22% have increased their willingness to set foot into a grocery store or pharmacy since March, according to data from Resonate. of consumers say they will feel most comfortable shopping at standalone specialty retail stores. In fact, 50%.

Returns 306
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Forget omnichannel, it’s all about unified commerce

Inside Retail

How unified commerce drives profits By integrating inventory management and pricing strategies into a unified system, businesses can achieve improved efficiency and use data-driven insights to enhance customer experience and gain a competitive advantage – not to mention improving the bottom line.

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Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. Finally, the first half of January brings an additional peak season for retailers as customers make their way online or into stores for gift card redemptions.

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How 99 Bikes plans to return to profit with an electric-powered push

Inside Retail

Australian specialty retailer 99 Bikes has announced its B Corp certification as the business continues to backpedal from its $12.4 Tailored customer-centric omnichannel approach With a paid membership program, Club 99, that boasts over 1.6 million loss in FY23 after a $23.7 million profit the year prior.

Returns 130
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Back-To-School Spending Poised To Top $100 Billion Even Amid Disruption

Retail TouchPoints

Schools and universities are presenting plans designed to ensure students’ safe return to classrooms, but regardless of their children’s age, parents, grandparents and caregivers are purchasing more health-related goods to help them prepare. Health and safety fears inspiring new purchase decisions.