Retail Focus

JULY 6, 2023

In the ever-evolving world of retail, personalisation has become a key driving force in enhancing customer experiences. As a retail journalist with two decades of experience, I’ve closely observed emerging trends in the UK’s retail sector.

Retail Trends 130

Retail Trends Marketing Promotions Customer Experience 130

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

In 2024, we can see the following trends are poised to reshape the retail landscape, providing insights to keep your business ahead of the curve. Here are the top innovative retail trends to watch in 2024. The post Top 10 Retail Trends to Watch in 2024 appeared first on Retail Management Software Blog.

Retail Trends 111

Retail Trends Payment Services Social Commerce Supply Chain Management 111

Indigo 9 Digital

FEBRUARY 24, 2023

By Tricia McKinnon Long before it became trendy Starbucks focused on the customer experience. For anyone who has tried to create a compelling experience for their customers, one that makes them continually come back for more, they know it’s not easy. A great customer experience is always about a feeling.

Customer Experience 105

Customer Experience Returns Location Retail Trends 105

Inside Retail

OCTOBER 26, 2022

A goal of the Univrs retail shop is to add to the customer experience of going to Universal Studios, which is why it is located on the premises, rather than in a shopping centre or other location. Our focus is creating trend-right styles [and] using fan-favourite characters and on-screen moments in creative ways.”.

Retail Trends 130

Retail Trends Fashion Checkout Location 130

Inside Retail

FEBRUARY 26, 2024

One of the key trends that defined retail in 2023 was pop-up shops and how these experiential shopping experiences have taken hold over millennial and Gen Z consumers. Midway into the first quarter of 2024, there are no signs of this experiential retail trend slowing down. per square foot for a mall space.

Retail Trends 130

Retail Trends Department Stores Fashion Inventory Management 130

Retail Customer Experience

JANUARY 21, 2025

Technology will continue to revolutionize retail in 2025. From cashier-less stores to AI-driven inventory management, tech innovations will streamline operations and enhance customer satisfaction.

Retail Trends 116

Retail Trends Inventory Management Shopping Management 116

Retail Customer Experience

DECEMBER 7, 2023

As the year closes out, and 2024 budgets are finalized, the c-store industry will likely see more plans announced for the installation of self-service technology.

Retail Trends 110

Retail Trends Planning 110

Retail TouchPoints

NOVEMBER 7, 2024

Amazon’s summer Prime Day sales event now serves to kickstart many retailers’ summertime sales and back-to-school marketing efforts, and is generally pivoting marketers’ planning calendars. This year, peak Halloween marketing time, usually running from mid-September to early October, turned into “Summerween” -themed sales and product drops.

Marketing 278

Marketing Promotions Consumer Advertising 278

Retail TouchPoints

JULY 17, 2020

COVID-19 is reshaping the retail landscape, but many of the major changes taking place represent an acceleration of existing trends. That’s why retailers and their ecosystem partners can better prepare for the future by understanding where they were already headed and compare it to the new trajectories created by the coronavirus.

Retail Trends 147

Retail Trends Apparel Fulfillment Merchant Services 147

Independent Retailer

JANUARY 20, 2022

Shoppers are hungry for positive, meaningful, and emotional touchpoints, so businesses should aim to go beyond mere transactions and offer comfort and care as part of their customer experiences. The post 5 Do-or-Die Retail Trends for 2022 appeared first on Independent Retailer.

Retail Trends 98

Retail Trends Returns Merchant Services Consumer 98

Retail Customer Experience

NOVEMBER 27, 2024

In this latest episode of the CX Innovators podcast, Mike Robinson, head of retail solutions and a founding member of The Eighth Notch, Inc., talks with RetailCustomerExperience.com editor Judy Mottl on why sustainability is fast becoming a 'must' strategy.

Retail Trends 96

Retail Trends 96

Retail TouchPoints

AUGUST 20, 2021

Today, every single variable in customer behavior can be utilized to decipher even the most nuanced preferences. By keeping a close eye on customer data, you can not only adapt your offerings in real time but also predict future retail trends and fuel new product creation centered exactly around your customers’ wants and needs.

Payment Services 347

Payment Services Promotions Marketing Customer Experience 347

Retail TouchPoints

OCTOBER 12, 2020

It’s easy to see why Retail TouchPoints and RetailX chose “The Big Acceleration” as the theme for the 6 th annual Retail Innovation Conference (#RIC20), being held virtually Oct. That’s because the coronavirus pandemic has, for better or worse, dramatically sped up a number of long-brewing retail trends.

Fulfillment 310

Fulfillment Retail Trends Management Marketing 310

Retail TouchPoints

JANUARY 12, 2021

The first day is also jam-packed with discussion around the topics currently dominating retail discourse as the vaccine rollout begins. Google Maps Customer Journeys, Equality Lounge Explores Diversity and Inclusion.

Consumer 259

Consumer Retail Trends Returns Customer Experience 259

Retail TouchPoints

JULY 28, 2020

Numerous industry experts have commented that COVID-19 has accelerated many existing retail trends, most notably consumers’ embrace of digital commerce. But what do those who are directly involved in decision-making — marketers on one side, consumers on the other — really think about this shift?

Consumer 274

Consumer Marketing Retail Trends Management 274

Retail Assist

DECEMBER 2, 2024

Changing consumer expectations, advancements in technology and the growing importance of sustainability are reshaping how retailers operate. To remain competitive, retailers must adapt to these changes and leverage new opportunities to deliver exceptional customer experiences.

Retail Trends 52

Retail Trends Inventory Management Customer Experience Consumer 52

Fashion Retail

FEBRUARY 27, 2023

and is giving fresh insights around consumer behavior, omnichannel, retail formats or loyalty. collects geolocation and proximity data from devices that are … More Retail Trends, by Placer.ai Ethan Chernofsky is the VP of Marketing at Placer.ai

Retail Trends 52

Retail Trends Consumer Marketing ATS 52

Retail Assist

FEBRUARY 24, 2025

Social commerce is redefining how consumers discover and buy products, while shifts in consumer behaviour are forcing retailers to rethink how they operate, sell and scale. AI-Driven Personalised Customer Experiences AI-driven personalisation is set to be a defining trend in 2025, with the global AI in retail market expected to reach $31.18

Retail Trends 52

Retail Trends Social Commerce Customer Experience Fashion 52

Retail Assist

AUGUST 15, 2024

Looking ahead to 2025 retail trends, the retail sector is on the edge of something big, a revolution, to be exact. Nowadays, retailers aren't just dealing with a super competitive market; they're also trying to keep up with what shoppers want, which changes by the minute. appeared first on Retail Assist.

Retail Trends 52

Retail Trends Customer Experience Consumer Promotions 52

Retail TouchPoints

AUGUST 3, 2020

This segment also is the most likely to continue to shop in physical stores, so retailers can design their stores and the activities within their stores with experience-seekers in mind. RTP: The Future Consumer Index also identifies some retail trends. Orschell: For me, there were three surprises.

Consumer 279

Consumer Fulfillment Retail Trends Shopping 279

Retail Pro

DECEMBER 22, 2022

Powerful POS & retail management platform for better retail experiences ✓ Replenishment & inventory management ✓ Customer & employee management ✓ Available on iOS, Android, and Windows ✓ For mobile, laptop, and desktop devices ✓ Robust … Continue reading → The post Retail – What’s causing tension in your customer experience?

Customer Experience 52

Customer Experience Inventory Management Management Point of Sale 52

Retail Bound

DECEMBER 31, 2024

Currently, retailers grapple with issues like supply chain disruptions, inflation, and the rapid transition to digital. Brands that harness emerging opportunities can redefine customer experiences, improve efficiency, and outpace competitors. Yet, these challenges also pave the way for innovation and growth.

Inventory Management 52

Inventory Management Consumer Retail Trends Customer Experience 52

Retail TouchPoints

JANUARY 20, 2022

They’re the essential expenses that effectively set the table for conducting any retail business. And, according to KPMG’s 2018 Retail Trends Report , they account for up to 14% of the retailer’s overall cost of doing business. Vishal Patel is VP of Product Marketing and Technology at Ivalua.

Merchant Services 264

Merchant Services Clienteling Shipping Inventory Management 264

Retail TouchPoints

SEPTEMBER 6, 2022

This new way of shopping is a powerful retail trend toward simplifying, speeding and improving the online shopping experience. That’s why Synchrony partnered with payments startup Skipify, which enables purchases instantly across email, text, social and other channels. Give young shoppers options to pay for goods.

Merchant Services 306

Merchant Services Payment Services Finance Consumer 306

Rangeme

NOVEMBER 22, 2022

Many retailers are focusing on how they can offer customer experiences rather than simply serving as transactional venues. This could mean a superior product-discovery experience – with an app to help customers navigate the aisles or product grouping that mirrors the online experience. New world, new space.

Customer Experience 52

Customer Experience Supermarket Returns Department Stores 52

Retail TouchPoints

AUGUST 23, 2023

Customers can try on and test apparel under these simulated conditions (no sales inventory is available on-site), and then purchases are shipped directly to their homes. Personalization is also a key retail trend, and phygital approaches provide opportunities for a new level of tailored experiences.

Visual Merchandising 243

Visual Merchandising Drop-Shipping Consumer Shopping 243

Indigo 9 Digital

MARCH 11, 2022

By Tricia McKinnon For as much as we hear the words “the customer experience” the experience we have with many retailers often feels less than ideal. In defence of the retail industry delighting customers is not an easy thing to do. Know your customer’s name. Sephora does an excellent job of this.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Retail TouchPoints

AUGUST 25, 2020

With retailers continuing to reopen their doors to the public, the question remains — what COVID-19-necessitated retailing strategies will make their way into go-forward plans, and which of those will be forgotten?

Payment Services 306

Payment Services Consumer Fulfillment Store Operations 306

Retail Bound

DECEMBER 26, 2023

Retailers can use virtual reality technology to create immersive experiences for customers, allowing them to try on clothes or test out products before making a purchase. This not only enhances the customer experience but also reduces the need for physical product samples.

Retail Trends 52

Retail Trends Promotions Consumer Marketing 52

Retail Times

APRIL 6, 2021

Customers today are voting with their wallets and choosing retailers focused on creating an enhanced customer experience. Whether it’s curbside pick up, cause based marketing, or social shopping — the way retailers are doing business is rapidly evolving. Improved inventory tracking.

Consumer 104

Consumer Shopping Customer Experience Payment Services 104

Retail TouchPoints

NOVEMBER 12, 2020

In keeping with a global retail trend , consider starting your holiday music earlier this year. The ecommerce giant, like big box retailers, understands people will not be waiting for Black Friday sales to start their shopping. There is a reason why Amazon moved Prime Day to Oct.13-14.

Consumer 277

Consumer Shipping Retail Trends Shopping 277

Tokinomo

SEPTEMBER 13, 2024

Shopper marketing has evolved significantly in recent years, especially within the European grocery retail sector. As consumer behavior shifts and digital engagement increases, understanding the nuances of shopper marketing becomes essential for retailers aiming to enhance customer experiences and drive sales.

Marketing 130

Marketing Customer Experience Consumer Retail Trends 130

Small Biz Trends

OCTOBER 16, 2021

Use AI-powered Personalization to Optimize the Customer Experience. The customer experience (CX) on your site can be the difference between a satisfied customer and a tick on your bounce rate. These interactions and experiences can be missing with an e-commerce store, leaving the shopping experience feeling cold.

Customer Experience 144

Customer Experience Marketing Shopping Promotions 144

Small Biz Trends

JULY 8, 2021

The same Retail Dive survey also notes that 49% of customers like to buy from physical stores because they want to buy now and fast. That said, improving the in-store customer experience can delight your customers and increase sales. 62% of customers buy more than what initially intended during in-store shopping.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

365 Retail

JANUARY 17, 2025

For businesses to stand out, they need great choice, competitive pricing and stellar customer service. Economic Pressures and Changing Consumer Behaviour The broader economic environment continues to play a significant role in shaping retail trends. The ONS data showed that food store sales volumes declined by 0.6%

Payment Services 64

Payment Services Consumer Apparel Shopping 64

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 28, 2025

Retailers are moving faster than ever to adopt technology that drives business success. Whether its improving customer experiences or optimizing supply chains, staying on top of retail technology trends is essential for remaining competitive.

Inventory Management 52

Inventory Management Payment Services Fulfillment Customer Experience 52

Retail Bound

MARCH 4, 2025

For product manufacturers, this revival is not just a phenomenon worth watching; it’s an opportunity to capitalize on an emerging retail trend. Malls provide a dynamic, tactile space where brands can showcase products and interact with customers in ways online platforms simply can’t replicate.

Shopping 52

Shopping Clienteling Promotions Kiosk 52