Retail TouchPoints

SEPTEMBER 28, 2021

The store environment must therefore be flexible, enabling the fast turnover of merchandise. Visual merchandising is critical to a store’s success as well. The architect’s long-term design should enable and empower the visual merchandiser’s short-term promotions. Retail as a Hub for Engagement.

Visual Merchandising 272

Visual Merchandising Promotions Location Fulfillment 272

Retail TouchPoints

NOVEMBER 30, 2022

Photo courtesy of M.M. Photo courtesy of M.M. Photo courtesy of M.M. Photo courtesy of M.M. Photo courtesy of M.M. Photo courtesy of M.M. Seeking to grow beyond its appointment-driven showroom model, womenswear brand M.M. LaFleur began with the September 2022 opening of a 550-square-foot store on the Upper East Side of Manhattan.

Boutique 274

Boutique Promotions Shipping Location 274

Retail TouchPoints

DECEMBER 5, 2023

Thematic visual merchandising : Let Chinese shoppers know you know how important this week is and create some visual merchandising to display throughout the period – just as you would for Christmas. These individuals often have a significant following and can effectively promote Lunar New Year campaigns to their audience.

Marketing Spend 268

Marketing Spend Visual Merchandising Marketing Consumer 268

Retail TouchPoints

APRIL 3, 2024

Instead, your scheduled content will appear automatically, allowing you to focus on serving your customers and furthering other strategies for boosting sales. You can start by defining your content’s primary goals, which might include promoting specific products, informing customers about events or incentivizing activity on social media.

Promotions 274

Promotions Customer Experience Point of Sale Accessories 274

Retail TouchPoints

OCTOBER 23, 2023

While discounts and deals will be core, the ailing department store chain is also prioritizing in-store merchandising and curation to improve the customer experience. To make finding the perfect gift even easier, Kohl’s has developed a new front-of-store experience, aptly called Gift Shop, that is curated for various holiday gifting needs.

Net Profit 272

Net Profit Department Stores Promotions Checkout 272

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. What is Merchandising? Why is Merchandising Strategy Important? A good merchandising strategy can do wonders for your business. 4: Visual Merchandising.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

CJ Retail Solutions

JULY 30, 2024

Visual merchandising is a critical component in maximizing retail sales. This practice involves strategically presenting products to create visually appealing and enticing displays for customers. Effective visual merchandising can attract shoppers, encourage store entry, and ultimately increase sales.

Visual Merchandising 52

Visual Merchandising Store Layout Promotions Consumer 52

Retail TouchPoints

AUGUST 13, 2024

reflects our commitment to listening to our customers and delivering an unmatched in-store customer experience,” said Wez Bryett, Co-CEO of Princess Polly. Additionally, stores will host exclusive influencer and customer-focused events to spotlight the latest fashion trends and nurture connections with local shopper communities.

Accessories 252

Accessories Apparel Customer Experience Fashion 252

Retail TouchPoints

DECEMBER 21, 2020

To future-proof your business, you need to think beyond social distancing precautions and reimagine the customer experience from the ground up. Even so, online sales aren’t always enough to keep brick-and-mortar retailers out of bankruptcy. billion by 2024 — more than ten times what it is today.

Visual Merchandising 307

Visual Merchandising Customer Experience Management Location 307

CJ Retail Solutions

AUGUST 2, 2024

Merchandising is a critical component of retail operations that focuses on optimizing product presentation to maximize sales. It encompasses various elements, including product placement, store layout, signage, and visual displays. Effective merchandising significantly influences customer experience and purchasing behavior.

Visual Merchandising 52

Visual Merchandising Store Layout Promotions Shopping 52

CJ Retail Solutions

JANUARY 20, 2025

In today’s retail landscape, the significance of data-driven visual merchandising cannot be overstated. By analyzing customer preferences, shopping behaviors, and market trends, you can tailor your visual merchandising strategies to meet the specific needs of your clientele.

Visual Merchandising 52

Visual Merchandising Promotions Clienteling Store Layout 52

CJ Retail Solutions

SEPTEMBER 15, 2023

Using visual merchandising is an effective way to improve and increase your sales by tempting your customers to buy your products. Visual merchandising is all about using the space within your store to maximise potential sales. Seize on impulsive buyers Using visual merchandising will help to increase impulse buys.

Visual Merchandising 52

Visual Merchandising Promotions Customer Experience Shopping 52

Retail TouchPoints

OCTOBER 12, 2021

Our team members are a key part of the experience, so we hire enthusiasts and seek to be seen as a friendly, clever ally. While the JOANN customer experience is extremely human-centric, the retailer doesn’t shy away from using technology. Customers have to wait in line, so it can be a difficult experience.

Customer Experience 261

Customer Experience Shipping Location Promotions 261

Retail TouchPoints

JANUARY 22, 2025

Customers traditionally went to [an employee] for expertise in whatever product they were selling. That promotes a sense of confidence in these team members, makes them more efficient and productive and it helps them not to be afraid of AI.

Customer Experience 313

Customer Experience Promotions Visual Merchandising Marketing 313

Retail TouchPoints

DECEMBER 22, 2023

Retailers can promote loyalty programs, offer exclusive rewards and discounts and build rapport with shoppers to keep them engaged longer. It gives us the opportunity to seamlessly direct people from a retail store experience to our brand website, which is an important part of the customer journey.”

Shopping 293

Shopping Checkout Consumer Visual Merchandising 293

Retail TouchPoints

DECEMBER 13, 2023

Here are four ways retailers can level up their store experience to boost customer engagement, brand affinity, and brand loyalty: Integrate Technology to Enhance the Customer Experience Successful retailers seamlessly blend technology into their physical spaces while keeping a personalized, human feel.

Shopping 307

Shopping Checkout Kiosk Consumer 307

Retail TouchPoints

OCTOBER 16, 2024

This is particularly advantageous for retailers like clothing stores, eyewear shops and makeup brands, where it’s key to enhance how customers see themselves. Well-lit displays can make products appear more attractive, helping to capture customer interest and encouraging exploration.

Consumer 256

Consumer Promotions Customer Experience Shopping 256

VMS

AUGUST 26, 2021

Petco (San Diego) has promoted Katie Nauman to Chief Marketing Officer, reports PR Week. Nauman succeeds Tariq Hassan, who recently announced a move to McDonald’s USA to serve as that brand’s Chief Marketing and Digital Customer Experience Officer.

Visual Merchandising 105

Visual Merchandising Promotions Customer Experience Marketing 105

Retail TouchPoints

AUGUST 6, 2020

Mobile apps with indoor AR navigation can help assist by guiding customers to products and hand washing stations, providing critical information in real time as consumers navigate the store, and all while minimizing the need to interact with others. AR visual merchandising automates manual store planning processes.

Visual Merchandising 223

Visual Merchandising Promotions Consumer Location 223

Retail Customer Experience

OCTOBER 2, 2023

The technology displayed at groceryshop covered many aspects of grocery retailing — from omnichannel integration to in-store promotions to inventory management to visual merchandising to supply chain management — much including self service applications.

Supply Chain Management 110

Supply Chain Management Visual Merchandising Inventory Management Shopping 110

Retail Focus

MAY 9, 2023

Retail environments are becoming increasingly engaged as retailers recognize the importance of creating a one-of-a-kind, memorable customer experience. Retail design, physically, can directly impact customer emotions and behaviors. The role of retail environments in an experience economy.

Customer Experience 173

Customer Experience Visual Merchandising Shopping Accessories 173

Retail TouchPoints

MAY 1, 2024

Tailoring the shopping experience to individual preferences, like offering personalized product recommendations and customized promotions, is a psychological strategy that makes customers feel valued and understood, leading to a positive brand perception.

Consumer 307

Consumer Store Layout Customer Experience Checkout 307

CJ Retail Solutions

AUGUST 20, 2024

Visual merchandising is a critical component of retail success. It is the strategic display of merchandise to attract customers and encourage them to purchase. A store’s visual appeal has a significant impact on customers’ perception of the brand and their shopping experience.

Visual Merchandising 40

Visual Merchandising Store Layout Customer Retention Promotions 40

Retail TouchPoints

JANUARY 9, 2025

In the sustainability corner we invite customers to extend the life of their product with multiple services such as customization, repair and product take-back. We also promote our Renewed program as an important platform to give our products a second life.

Outdoor 273

Outdoor Fulfillment Consumer Location 273

Retail TouchPoints

APRIL 24, 2024

“Driven by deep consumer insights, we’ve transformed Foot Locker’s in-store shopping journey with a reinvented retail concept tailored to meet our customers’ dynamic preferences,” said Frank Bracken, EVP and Chief Commercial Officer at Foot Locker in a statement provided to Retail TouchPoints.

Store Layout 261

Store Layout Accessories Location Promotions 261

Retail Focus

JANUARY 12, 2023

They gradually invested in complementary services, experiences, and events. A comprehensive brand experience is promoted from the outside and into the physical space as well as other brand touchpoints. This can help to build customer loyalty and satisfaction. Why is it important to create visually appealing stores?

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

Inside Retail

NOVEMBER 5, 2024

Robots are increasingly finding their place in the sector, offering substantial improvements in both operational efficiency and customer experience. Robots are most effective when they handle time-consuming, mechanical tasks, freeing human workers to engage with customers and focus on higher-level responsibilities.

Customer Experience 130

Customer Experience Visual Merchandising Store Operations Fulfillment 130

Retail TouchPoints

JULY 10, 2024

This informed customer allows the retailer to tap into new and lucrative customer bases that may have been unreachable before. For example, why do retailers working to enhance brand recognition rely on influencers from Instagram, TikTok and other platforms for promotion and marketing?

Point of Sale 258

Point of Sale Location Consumer Customer Experience 258

365 Retail

JULY 19, 2024

As the retail industry evolves, physical display trends are essential for capturing customer attention and driving sales. In 2024, several innovative trends in visual merchandising and physical displays are set to transform retail environments. Here are five key trends to watch out for.

Visual Merchandising 104

Visual Merchandising Store Layout Target Market Shopping 104

Retail TouchPoints

JANUARY 27, 2023

This diverse group of influential men from the worlds of sports, entertainment, business and activism will promote the digital luxury platform’s marketing campaigns and product launches, create custom content for Saks’ digital channels, and attend and host both virtual and in-person events.

Fashion 274

Fashion Promotions Shopping Marketing 274

Wiser

JANUARY 22, 2020

At a broad level, category management is simple: to improve the customer experience, drive efficiencies for businesses, and deliver quality products and services that generate profits. Category management can also be used to improve the customer experience. Which promotions and displays are most effective?

Management 125

Management Visual Merchandising Promotions Inventory Management 125

Retail TouchPoints

JULY 24, 2024

AV technology also enables remote monitoring and control, allowing real-time adjustments that promote sustainability. Crafting Customized Experiences Customers increasingly seek experiences tailored to their individual preferences and needs.

Store Layout 261

Store Layout Consumer Visual Merchandising Promotions 261

Retail TouchPoints

MARCH 4, 2025

Is there a new, similar product on a nearby shelf thats priced for less, or one thats being heavily promoted by the manufacturer? When retailers discover that a particular product isnt selling as well as it normally does, there are many potential explanations. If its a new product, has it been placed in the correct aisle?

Promotions 185

Promotions Management Visual Merchandising Location 185

Retail TouchPoints

JUNE 3, 2024

Berman leads a direct retail sales team of more than 1,200 people who are responsible for visiting retail outlets and ensuring the products’ price, promotion, and placement are executed to their standards and aligned with retailers’ goals. “We

Consumer 280

Consumer Planning Marketing Accounting 280

Retail Focus

MAY 30, 2023

By showcasing local talent and unique offerings, brands not only support the local economy, but they also provide customers with a reason to visit their own store and discover something new. Collaborating with other businesses Partnering with nearby companies creates cross-promotion opportunities.

Visual Merchandising 130

Visual Merchandising Promotions Beauty and Health Store Layout 130

Independent Retailer

NOVEMBER 15, 2024

This approach improves retail workflow management, streamlines operations, promotes accountability and helps avoid duplication or redundancy. Navigating through the store It’s important to develop a product layout plan and visual merchandising strategy to guide customers and simplify the shopping experience.

Management 105

Management Wholesale Visual Merchandising Promotions 105

Wiser

JANUARY 16, 2024

A well-executed retail audit can reveal important data about the shelf, staff performance, and customer experience. Wiser’s mobile crowd is your eyes and ears inside stores for real-time, affordable insights into visual merchandising, the shelf, shoppers, promotions, and more. Use Case No.

Customer Experience 141

Customer Experience Visual Merchandising Promotions Location 141