Retail TouchPoints

JANUARY 22, 2025

Customers traditionally went to [an employee] for expertise in whatever product they were selling. That promotes a sense of confidence in these team members, makes them more efficient and productive and it helps them not to be afraid of AI.

Customer Experience 317

Customer Experience Visual Merchandising Promotions Marketing 317

Inside Retail

NOVEMBER 5, 2024

Robots are increasingly finding their place in the sector, offering substantial improvements in both operational efficiency and customer experience. Robots are most effective when they handle time-consuming, mechanical tasks, freeing human workers to engage with customers and focus on higher-level responsibilities.

Visual Merchandising 130

Visual Merchandising Customer Experience Store Operations Fulfillment 130

Retail TouchPoints

MARCH 4, 2025

Is there a new, similar product on a nearby shelf thats priced for less, or one thats being heavily promoted by the manufacturer? When retailers discover that a particular product isnt selling as well as it normally does, there are many potential explanations. If its a new product, has it been placed in the correct aisle?

Promotions 266

Promotions Management Visual Merchandising Location 266

Small Biz Trends

JUNE 15, 2025

Identify Issues Early: Utilizing a checklist helps identify and address potential problems like inventory shortages and marketing gaps early in the process, safeguarding customer experience. A checklist lets you catch problems like inventory shortages or marketing gaps before they affect customer experience.

Store Layout 68

Store Layout Inventory Management Visual Merchandising Promotions 68

CJ Retail Solutions

JULY 17, 2025

Key Takeaways A well-designed product layout is crucial for a successful retail store, as it can enhance the customer experience and drive sales. Assess your current store layout to identify any problem areas that may be hindering the customer flow and overall shopping experience.

Store Layout 52

Store Layout Visual Merchandising Customer Experience Promotions 52

Independent Retailer

NOVEMBER 15, 2024

This approach improves retail workflow management, streamlines operations, promotes accountability and helps avoid duplication or redundancy. Navigating through the store It’s important to develop a product layout plan and visual merchandising strategy to guide customers and simplify the shopping experience.

Management 105

Management Wholesale Visual Merchandising Promotions 105

Retail TouchPoints

JUNE 25, 2025

The power of social media influencers is impossible to ignore in today’s digital age, with over half of Gen Z using TikTok as their go-to search engine and main source for shopping inspiration, largely because of the visual format of its results. This presents a major opportunity for retailers.

Boutique 147

Boutique Consumer Marketing Visual Merchandising 147

RETAIL MANAGEMENT SOFTWARE

JUNE 9, 2025

Reprice or Bundle with High-Movers When visual merchandising isn’t enough, pricing adjustments come next. Experiment with markdowns, flash sales, or multi-buy offers like BOGO or “Buy 3, Get 1 Free.” Offer Surplus as Free Gifts or Incentives Turn slow movers into customer-pleasing bonuses.

Inventory Management 70

Inventory Management Management Markdowns Jewelry 70

365 Retail

APRIL 1, 2025

The Visual Merchandising and Display Show is the biggest event in the calendar for visual merchandising, retail design, and display. Attendees will have the opportunity to explore interactive exhibits, live demonstrations, and cutting-edge solutions, gaining insight into how brands are evolving their physical presence.

Visual Merchandising 59

Visual Merchandising Kiosk Returns Accessories 59

Retail TouchPoints

MAY 23, 2025

These offerings, promoted online but only accessible in-store, are intended to drive foot traffic and create a sense of exclusivity. Adding to this, the ability to personalize products in-store, like custom embroidery, allows customers to actively engage in the creative process, transforming a standard purchase into something truly unique.

Store Layout 147

Store Layout Consumer Shopping Returns 147

Retail TouchPoints

APRIL 30, 2025

The New In-Store Playbook Moving into this new era of in-retail experiences, brands should start by mastering the art of first impressions, then build meaningful engagement from there. This means bold signage, clear logos, standout packaging and high-impact visuals that signal who you are at a glance.

Visual Merchandising 205

Visual Merchandising Beauty and Health Consumer Checkout 205

Small Biz Trends

JULY 12, 2025

A well-thought-out layout directs customer flow, whereas effective visual merchandising improves product visibility. Discover how to optimize your retail space and improve customer experience through practical tips that drive results. For instance, positioning key items at eye level can increase sales.

Store Layout 71

Store Layout Visual Merchandising Promotions Checkout 71

Retail TouchPoints

MARCH 19, 2025

From the art of visual merchandising (VM) to the subtle science of store layout, many of the best decisions were historically guided by experience, gut instinct and the occasional stroke of genius. You discover both the why and the why not, enabling you to diagnose where, how and why customers engage with specific items.

Visual Merchandising 147

Visual Merchandising Dead-Stock Store Layout Markdowns 147

VMS

JUNE 19, 2025

With a DTC (direct-to-consumer) Strategic Model, the new concept provides Tramontina with complete control of product presentation and marketing, allowing for stronger brand consistency and a more personalized customer experience. Advertisement

Promotions 52

Promotions Customer Experience Advertising Location 52

Retail Focus

SEPTEMBER 17, 2021

Retail experts agree that visual merchandising is more than creating window displays to attract customers. The goal is to develop creative and bold designs to delight your customer’s imagination and curiosity with an aesthetic experience. . Fabric encourages customer experience through touch and feel.

Visual Merchandising 245

Visual Merchandising Promotions Location Outdoor 245

Wiser

MAY 14, 2020

This is where visual merchandising comes into play. What is Visual Merchandising? Visual merchandising is the practice of designing and displaying merchandise in a retail setting with the goal of engaging shoppers and boosting sales. The Importance of Strong Visual Merchandising.

Visual Merchandising 158

Visual Merchandising Cross Merchandising Point of Sale Apparel 158

Retail Focus

JUNE 5, 2024

That’s visual merchandising for you. Therefore, if you’re looking to boost your sales , one of your priorities should be developing an effective visual merchandising strategy. What Is Visual Merchandising and Why Does It Matter? So, first, let’s define visual merchandising.

Visual Merchandising 147

Visual Merchandising Promotions Customer Experience Shopping 147

Wiser

SEPTEMBER 12, 2022

This is where visual merchandising comes into play. What is Visual Merchandising? Visual merchandising is the practice of designing and displaying merchandise in a retail setting with the goal of engaging shoppers and boosting sales. The Importance of Strong Visual Merchandising.

Visual Merchandising 148

Visual Merchandising Point of Sale Cross Merchandising Apparel 148

Retail TouchPoints

APRIL 22, 2022

Perhaps you’re laser-focused on discovering ways to maximize ecommerce revenue; perhaps you seek store designs that promote experiential retail, but on a budget; or maybe you want to determine whether live shopping and the metaverse are a fit for your business.

Visual Merchandising 327

Visual Merchandising Fulfillment Store Operations Consumer 327

Retail TouchPoints

FEBRUARY 7, 2023

With its strong roots in the store design and visual merchandising community, PAVE Global also will tap into its expansive network to attract a broader mix of exhibitors and strategic partners to the event. We look forward to supporting our community, and helping forge meaningful connections between design students and retail leaders.”

Visual Merchandising 287

Visual Merchandising Promotions Planning Customer Experience 287

Retail TouchPoints

SEPTEMBER 28, 2021

The store environment must therefore be flexible, enabling the fast turnover of merchandise. Visual merchandising is critical to a store’s success as well. The architect’s long-term design should enable and empower the visual merchandiser’s short-term promotions. Retail as a Hub for Engagement.

Visual Merchandising 277

Visual Merchandising Promotions Fulfillment Location 277

Retail TouchPoints

NOVEMBER 30, 2022

Photo courtesy of M.M. Photo courtesy of M.M. Photo courtesy of M.M. Photo courtesy of M.M. Photo courtesy of M.M. Photo courtesy of M.M. Seeking to grow beyond its appointment-driven showroom model, womenswear brand M.M. LaFleur began with the September 2022 opening of a 550-square-foot store on the Upper East Side of Manhattan.

Boutique 278

Boutique Promotions Shipping Location 278

Retail TouchPoints

DECEMBER 5, 2023

Thematic visual merchandising : Let Chinese shoppers know you know how important this week is and create some visual merchandising to display throughout the period – just as you would for Christmas. These individuals often have a significant following and can effectively promote Lunar New Year campaigns to their audience.

Marketing Spend 273

Marketing Spend Visual Merchandising Marketing Consumer 273

Retail TouchPoints

OCTOBER 23, 2023

While discounts and deals will be core, the ailing department store chain is also prioritizing in-store merchandising and curation to improve the customer experience. To make finding the perfect gift even easier, Kohl’s has developed a new front-of-store experience, aptly called Gift Shop, that is curated for various holiday gifting needs.

Net Profit 276

Net Profit Department Stores Checkout Promotions 276

Retail TouchPoints

DECEMBER 21, 2020

To future-proof your business, you need to think beyond social distancing precautions and reimagine the customer experience from the ground up. Even so, online sales aren’t always enough to keep brick-and-mortar retailers out of bankruptcy. billion by 2024 — more than ten times what it is today.

Visual Merchandising 312

Visual Merchandising Customer Experience Location Management 312

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. What is Merchandising? Why is Merchandising Strategy Important? A good merchandising strategy can do wonders for your business. 4: Visual Merchandising.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

CJ Retail Solutions

JULY 30, 2024

Visual merchandising is a critical component in maximizing retail sales. This practice involves strategically presenting products to create visually appealing and enticing displays for customers. Effective visual merchandising can attract shoppers, encourage store entry, and ultimately increase sales.

Visual Merchandising 52

Visual Merchandising Store Layout Promotions Shopping 52

Retail TouchPoints

AUGUST 23, 2023

Apps that allow shoppers to preview and locate in-store inventory, do virtual try-ons, identify sales and cash in on personalized promotions and rewards are popular. Technology in lighting, music, visual merchandising and other physical elements helps brands create immersive in-store experiences.

Drop-Shipping 243

Drop-Shipping Visual Merchandising Consumer Apparel 243

Retail TouchPoints

AUGUST 13, 2024

reflects our commitment to listening to our customers and delivering an unmatched in-store customer experience,” said Wez Bryett, Co-CEO of Princess Polly. Additionally, stores will host exclusive influencer and customer-focused events to spotlight the latest fashion trends and nurture connections with local shopper communities.

Accessories 255

Accessories Apparel Fashion Customer Experience 255

Retail TouchPoints

APRIL 3, 2024

Instead, your scheduled content will appear automatically, allowing you to focus on serving your customers and furthering other strategies for boosting sales. You can start by defining your content’s primary goals, which might include promoting specific products, informing customers about events or incentivizing activity on social media.

Promotions 279

Promotions Customer Experience Point of Sale Accessories 279

CJ Retail Solutions

AUGUST 2, 2024

Merchandising is a critical component of retail operations that focuses on optimizing product presentation to maximize sales. It encompasses various elements, including product placement, store layout, signage, and visual displays. Effective merchandising significantly influences customer experience and purchasing behavior.

Visual Merchandising 52

Visual Merchandising Store Layout Promotions Shopping 52

CJ Retail Solutions

JANUARY 20, 2025

In today’s retail landscape, the significance of data-driven visual merchandising cannot be overstated. By analyzing customer preferences, shopping behaviors, and market trends, you can tailor your visual merchandising strategies to meet the specific needs of your clientele.

Visual Merchandising 52

Visual Merchandising Promotions Clienteling Store Layout 52

Retail TouchPoints

OCTOBER 12, 2021

Our team members are a key part of the experience, so we hire enthusiasts and seek to be seen as a friendly, clever ally. While the JOANN customer experience is extremely human-centric, the retailer doesn’t shy away from using technology. Customers have to wait in line, so it can be a difficult experience.

Customer Experience 264

Customer Experience Shipping Location Visual Merchandising 264

CJ Retail Solutions

SEPTEMBER 15, 2023

Using visual merchandising is an effective way to improve and increase your sales by tempting your customers to buy your products. Visual merchandising is all about using the space within your store to maximise potential sales. Seize on impulsive buyers Using visual merchandising will help to increase impulse buys.

Visual Merchandising 52

Visual Merchandising Promotions Customer Experience Shopping 52

Retail TouchPoints

DECEMBER 22, 2023

Retailers can promote loyalty programs, offer exclusive rewards and discounts and build rapport with shoppers to keep them engaged longer. It gives us the opportunity to seamlessly direct people from a retail store experience to our brand website, which is an important part of the customer journey.”

Shopping 299

Shopping Checkout Visual Merchandising Consumer 299

Retail TouchPoints

DECEMBER 13, 2023

Here are four ways retailers can level up their store experience to boost customer engagement, brand affinity, and brand loyalty: Integrate Technology to Enhance the Customer Experience Successful retailers seamlessly blend technology into their physical spaces while keeping a personalized, human feel.

Shopping 312

Shopping Checkout Kiosk Consumer 312

Retail TouchPoints

AUGUST 6, 2020

Mobile apps with indoor AR navigation can help assist by guiding customers to products and hand washing stations, providing critical information in real time as consumers navigate the store, and all while minimizing the need to interact with others. AR visual merchandising automates manual store planning processes.

Visual Merchandising 226

Visual Merchandising Promotions Location Consumer 226