Retail TouchPoints

AUGUST 17, 2023

They strive to create seamless, personalized customer experiences to continue to attract discerning consumers and build efficient supply chains, yet they often encounter barriers presented by fragmented technology infrastructure, which hinders scalability without disruption. These businesses find themselves at a demanding intersection.

Consumer 211

Consumer Payment Services Supply Chain Management Store Layout 211

Retail TouchPoints

MAY 1, 2024

Tailoring the shopping experience to individual preferences, like offering personalized product recommendations and customized promotions, is a psychological strategy that makes customers feel valued and understood, leading to a positive brand perception.

Consumer 275

Consumer Store Layout Customer Experience Checkout 275

Retail TouchPoints

MARCH 9, 2022

Disruptions to the supply chain, shifts in customer behavior, and even unexpected weather events are impacting retail sales across ecommerce and brick-and-mortar — changing where, when, how and why customers purchase. The rest are at risk of losing customer loyalty, brand affinity and revenue. Identifying the Right Use Cases.

Store Layout 284

Store Layout Customer Experience Marketing Inventory Management 284

Wiser

SEPTEMBER 13, 2023

Foot traffic data can also be leveraged to optimize store layouts. By tracking customer movement within a store, retailers can strategically place products to increase visibility and sales. For instance, high-traffic areas might be best suited for promotional displays or impulse-buy items.

Store Layout 147

Store Layout Promotions Store Operations Customer Experience 147

Retail TouchPoints

JUNE 30, 2022

Store Analytics combines product location with shopper interaction and purchase data from the stores to give brands aggregated, anonymized insights about the performance of their products, promotions and ad campaigns. Brands can access these insights through a secure dashboard.

Payment Services 162

Payment Services Store Layout Advertising Promotions 162

Retail TouchPoints

JULY 24, 2024

AV technology also enables remote monitoring and control, allowing real-time adjustments that promote sustainability. Similarly, retail environments can use digital signage and interactive displays to alter the store layout and highlight different products or themes depending on the event or season.

Store Layout 260

Store Layout Consumer Visual Merchandising Promotions 260

Retail TouchPoints

SEPTEMBER 19, 2023

Additionally, store associates tend to “jump” orders to other stores up to six times before either the retailer or customer cancels the order, which creates a negative experience and causes a low Net Promoter Score.

Store Operations 242

Store Operations Shipping Fulfillment Store Layout 242

Retail TouchPoints

OCTOBER 27, 2021

In pursuit of both goals, focusing on connected, data-driven technologies that can help meet high consumer expectations and support a safe and comfortable environment will help retailers not only enhance their customers’ experience, but also effectively deliver unified commerce services including BOPIS and curbside pickup.

Consumer 248

Consumer Loss Prevention Fulfillment Store Layout 248

Retail TouchPoints

NOVEMBER 5, 2020

When it comes to online merchandising, there are plenty of subtle but effective in-store tactics that can be difficult to replicate. Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. . Think of video as your digital store’s mannequin. .

Checkout 198

Checkout Store Layout Promotions Accessories 198

Retail Focus

JANUARY 12, 2023

They gradually invested in complementary services, experiences, and events. A comprehensive brand experience is promoted from the outside and into the physical space as well as other brand touchpoints. This generally includes elements such as signage, colour palette, lighting, and overall store layout.

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. Done well, it can improve customer experiences, boost sales, and increase overall product visibility. Customers want to feel important. What is Merchandising?

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Wiser

JULY 31, 2023

Common Issues With Planogram Compliance One issue that brands often see when it comes to planogram compliance is inconsistent implementation across various store locations. There’s often a lag between the time a planogram is created and when it’s implemented in-store.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

365 Retail

JULY 11, 2024

Retailers who strategically prepare their stores can capitalise on this surge, enhancing revenue, store traffic and customer experience. Working on store layout and window displays makes them inviting and eye-catching, which can draw in more customers.

Store Layout 84

Store Layout Promotions Checkout Customer Experience 84

Retail TouchPoints

JANUARY 25, 2023

One major phone and computer manufacturer delivers perhaps the best example of this type of showroom experience, with experts on hand to guide customers through purchases and tech issues. Trying out new products and discovering new ways to use familiar ones can help customers build loyalty to a brand.

Store Layout 211

Store Layout Sporting Goods Consumer Location 211

Inside Retail

JUNE 30, 2021

We have continuously worked with all our tenants to come up with robust marketing strategies to encourage customer traffic and spending, including creating promotional areas at high traffic areas, assisting with shopping and dining vouchers, and continuing with our shopper rewards and redemption programs.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

RETAIL MANAGEMENT SOFTWARE

JANUARY 8, 2025

In this blog, we will explore proven customer retention strategies that retail businesses can implement to boost customer loyalty and long-term success. Personalized Customer Experiences Customers today expect a personalized shopping experience.

Customer Retention 85

Customer Retention Returns Promotions Shipping 85

Wiser

NOVEMBER 7, 2022

Behind every customer experience is a story. What led them into your store? Your next step might be to put out a promotion discounting purchases of a certain amount or higher from the same brand. Optimize Your Store Layout and Shelf Space. This is where shopper data comes in.

Store Layout 146

Store Layout Promotions Checkout Shopping 146

Inside Retail

FEBRUARY 8, 2022

This latest wine store succeeded in showing off Aldi’s goods – but it was also just good marketing. “It It just goes to show that supermarket and grocery retailers are constantly looking for new and innovative ways to promote their products,” said Mortimer. They could have just put an ad on TV.

ATS 130

ATS Supermarket Store Layout Advertising 130

Inside Retail

JUNE 19, 2023

Those who shop locally, have greater opportunity to interact with business owners and other shoppers, and this has been found to promote social cohesion and combat social isolation. During the pandemic when we had to shop locally, many people (re)discovered local stores, services and eateries.

Store Layout 147

Store Layout Shopping Promotions Marketing 147

Retail Focus

MAY 24, 2023

.” It sounds way more positive and keeps customers interested in your shop even when you are out of stock. Poor product layouts A retail store’s layout is vital in determining consumer shopping behaviors, as a poor store layout can cause shoppers to leave without making a purchase.

Store Layout 130

Store Layout Department Stores Customer Experience Management 130

Retail Adventures

OCTOBER 6, 2024

That’s why grocers put milk and eggs at the rear of the store, forcing you to walk past higher margin and promotional items displayed on end features. A good store layout moves shoppers throughout the entire sales floor. Did you know that the average shopper only sees 50% of your sales floor?

Store Layout 98

Store Layout Grocer Promotions Customer Experience 98

I Vend

DECEMBER 10, 2023

Store layout and design – the right store layout can attract customers, enhance their experience and keep them in the store – brick and mortar or online. Customer service operations – a unified retail POS is essential to delivering an optimal customer experience across all channels.

Shrinkage 94

Shrinkage Inventory Management Store Layout Checkout 94

Retail Focus

OCTOBER 25, 2023

This transformation can be dissected into several distinct stages, often referred to as disruptions, in which retailers competed on multiple fronts: for physical space, consumer attention, and innovative store layouts and designs.

Department Stores 162

Department Stores Specialty Store Store Layout Fulfillment 162

I Vend

MARCH 9, 2022

In this article, we’ll explore the ‘back to the store’ phenomenon, and how fashion retailers can position themselves to welcome shoppers back to an amazing in-store customer experience. But for many, the screen was a poor substitute for the store, they’re returning to brick and mortar in their droves.

Fashion 98

Fashion Point of Sale Customer Experience Returns 98

Retail Focus

MAY 30, 2023

Environment Create a welcoming atmosphere Physical stores should strive to create a warm and inviting atmosphere that encourages clients to spend time in the space. These can include comfortable seats, nice lighting and well-designed store layouts. What role retail design plays in fostering retail communities?

Visual Merchandising 130

Visual Merchandising Promotions Beauty and Health Store Layout 130

Retail Focus

JULY 3, 2024

True luxury is characterised by durability and timeless design, often incorporating practices such as recycling materials, providing repair services, and promoting the resale of second-hand luxury goods. The limited duration and space of pop-up stores also promote focused inventory management.

Consumer 162

Consumer Promotions Shopping Store Layout 162

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. Streamlined Customer Relationship Management (CRM) A centralized database is a game-changer for customer relationship management (CRM).

Inventory Management 91

Inventory Management Location Management Supply Chain Management 91

Inside Retail

NOVEMBER 27, 2023

From AI-powered inventory systems to smart carts that personalise in-store shopping, the technological innovations are not only reshaping how retailers operate but also how they interact and engage with their customers. Here, we delve deeper into some of the key technologies already steering this change.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

365 Retail

JULY 19, 2024

They provide the ability to keep the store layout fresh and dynamic, attracting repeat customers and increasing foot traffic. This unified approach helps to create a cohesive customer journey, enhancing brand recognition and customer satisfaction. Pop-up displays offer several advantages for retailers.

Visual Merchandising 104

Visual Merchandising Store Layout Target Market Shopping 104

Retail Focus

NOVEMBER 7, 2023

Bottega Veneta ‘s maze in Seoul and Mulberry’s pop-up promoting their new Softie bag. SHOWFIELDS , known as “the most interesting store in the world,” has made hyperphysicality its core brand pillar. In-store analytics track and analyze customer behavior, revealing popular areas and customer preferences.

Clienteling 147

Clienteling Store Layout Shopping Inventory Management 147

365 Retail

NOVEMBER 1, 2023

Entrance and Layout The entrance serves as a threshold between the customer’s initial curiosity and their willingness to explore further. A clutter-free, spacious entryway can set a welcoming tone, making it the ideal space for displaying popular items or seasonal promotions. Consistency in typography is essential.

Store Layout 97

Store Layout Promotions Customer Experience Shopping 97

V Count

JULY 24, 2024

This feature ensures that customers experience minimal wait times, leading to increased satisfaction and a better overall shopping experience. Staff Exclusion is a feature that allows people counting systems to accurately differentiate between customers and employees.

Management 98

Management Supermarket Checkout Inventory Management 98

365 Retail

MARCH 2, 2023

By investing in technology, bricks and mortar businesses give themselves the best possible chance to survive and even thrive during these economically turbulent times, by encouraging repeat store visits and purchases through enhanced customer experience (CX) and smarter business decisions.

Checkout 73

Checkout Store Layout Customer Experience Promotions 73

Retail Minded

JANUARY 4, 2022

Apart from that, customer chatbots have been beneficial in speeding up data dissemination between retailers and consumers, as well as creating better communication channels. Hence, the creation of customer chatbots to promote better communication with customers. . Predictive Analytics . Augmented Shopping .

Store Layout 98

Store Layout Marketing Promotions Retail Marketing 98

CJ Retail Solutions

AUGUST 5, 2024

Tailoring Your Strategies By understanding your target audience and their buying behavior, you can tailor your product assortment, pricing strategies, and promotional efforts to better meet their needs. When customers walk into a store, they should feel welcomed, inspired, and motivated to make a purchase.

Visual Merchandising 52

Visual Merchandising Store Layout Payment Services Promotions 52

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

Retailers use this technology for various purposes, including monitoring in-store displays, tracking brand visibility, and gathering insights from user-generated content on social media. Pricing and Promotion Optimization AI takes center stage in maximizing revenue and competitiveness for retailers and CPG companies.

Marketing 95

Marketing Inventory Management Supply Chain Management Store Layout 95

Wiser

APRIL 24, 2018

While this by itself can help merge the digital and physical worlds, some retailers are using these machines to help the shopper experience beyond just inventory management. In a quest to make the in-store customer experience seamless, more efficient, and rewarding, Rent the Runway is tapping iOS-based scanners and kiosks.

Kiosk 87

Kiosk Drop-Shipping Store Layout Customer Experience 87