Remove Customer Experience Remove Point of Sale Remove Supply Chain Management
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How Hot Topic and Lamps Plus Mastered Inventory Management and More

Retail TouchPoints

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. For our customers it’s all about breadth.” Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience.

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Why Retailers Need a Centralized Database for Business Efficiency and Growth

RETAIL MANAGEMENT SOFTWARE

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. Streamlined Customer Relationship Management (CRM) A centralized database is a game-changer for customer relationship management (CRM).

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Trending The Rules: Top Retail Trends Are Trending At An Unprecedented Rate

Retail TouchPoints

Faster checkouts can reduce long lines conditioned by social distancing, while the greater cleanliness associated with contactless appeals to consumers reluctant to touch anything at the point-of-sale. Cybersecurity Finds Its Cheat Code. Increased e-Commerce resulting from new online lifestyles has left it floundering.

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Reimagining Retail: Where Online Meets the High Street

Retail TouchPoints

Experiential Retail to Redefine Consumer Engagement The future of retail lies in transforming stores into engaging environments that captivate customers beyond traditional shopping. Stores are no longer just a point of sale; they must be vibrant interactive environments that foster a community.

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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

Luxury brands aim to create a customer experience that is seamless and consistent across physical stores, online platforms, mobile apps, and social media. Luxury brands prioritise the customer experience in their digital transformation efforts.

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Ten competitive strategies of successful retailers

I Vend

Successful retailers understand this, and have developed competitive strategies based on robust omnichannel retail processes that allow customers to shop exactly as they want to. Retail staff have a direct impact on sales and profit.

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How Data Analytics is Impacting Retail in 2021

Independent Retailer

Foot traffic, point of sale (POS) systems, website traffic, social media engagement, pricing, competitor behavior, and consumer trends all produce a form of data that retailers can take into account for informed decisions. Tactics such as this can help draw in more customers and profits. Supply Chain Management.