Remove Customer Experience Remove Point of Sale Remove Supply Chain Management
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Reimagining Retail: Where Online Meets the High Street

Retail TouchPoints

Experiential Retail to Redefine Consumer Engagement The future of retail lies in transforming stores into engaging environments that captivate customers beyond traditional shopping. Stores are no longer just a point of sale; they must be vibrant interactive environments that foster a community.

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How Hot Topic and Lamps Plus Mastered Inventory Management and More

Retail TouchPoints

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. For our customers it’s all about breadth.” Hot Topic has found that predictability β€” not necessarily speed β€” is among the most important aspects of the customer experience.

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Bottom line booster – The power of POS and ERP Integration

I Vend

IT systems are essential in any modern retail operation and the two key platforms are point of sale (POS) and Enterprise Resource Planning (ERP). POS’ domain is front of house operations – enabling customer transactions, processing payments, and capturing real-time information about sales, returns and exchanges from multiple channels.

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Trending The Rules: Top Retail Trends Are Trending At An Unprecedented Rate

Retail TouchPoints

Faster checkouts can reduce long lines conditioned by social distancing, while the greater cleanliness associated with contactless appeals to consumers reluctant to touch anything at the point-of-sale. Cybersecurity Finds Its Cheat Code. Increased e-Commerce resulting from new online lifestyles has left it floundering.

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Ten competitive strategies of successful retailers

I Vend

Successful retailers understand this, and have developed competitive strategies based on robust omnichannel retail processes that allow customers to shop exactly as they want to. Retail staff have a direct impact on sales and profit.

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Orchestrating Multi-Channel Success

Storis

These solutions offer a comprehensive suite of tools designed to streamline operations, enhance customer experiences, and drive business growth.

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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

Luxury brands aim to create a customer experience that is seamless and consistent across physical stores, online platforms, mobile apps, and social media. Luxury brands prioritise the customer experience in their digital transformation efforts.