Remove Customer Experience Remove Point of Sale Remove Store Layout
article thumbnail

Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences

Retail TouchPoints

And if you’re a brick-and-mortar retailer that wants Sephora-sized success, here are three things you can do to deliver the type of exceptional in-store experiences your customers expect. Collect and Use Your In-Store Data Retailers often have access to more information about their stores than they realize.

article thumbnail

Three Design Tips for Fighting Shrink

Retail TouchPoints

Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Circle K Will Retrofit Stores To Pilot Autonomous Checkout

Retail TouchPoints

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

Checkout 263
article thumbnail

Why Bricks & Mortar Businesses Should Invest In Technology

Retail Focus

By investing in technology, bricks and mortar businesses give themselves the best possible chance to survive and even thrive during these economically turbulent times, by encouraging repeat store visits and purchases through enhanced customer experience (CX) and smarter business decisions.

article thumbnail

The Secret to Safe, Profitable Pandemic-Era Retail? Look to Video Analytics

Retail TouchPoints

Video content analytics can help managers evaluate the effectiveness of store layouts and displays based on foot traffic flow. Combined with point of sale systems and sales data, this can lead to improved merchandising, in-store displays and increased sales.

article thumbnail

The height of fashion – the brick and mortar revival

I Vend

In this article, we’ll explore the ‘back to the store’ phenomenon, and how fashion retailers can position themselves to welcome shoppers back to an amazing in-store customer experience. But for many, the screen was a poor substitute for the store, they’re returning to brick and mortar in their droves.

Fashion 98
article thumbnail

Untethered – how mobile POS transforms the checkout

I Vend

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. Flexibility – the number of checkouts a store needs may increase – say in holiday season, or during sales.