Customer Experience Point of Sale Store Layout 
Retail TouchPoints
DECEMBER 25, 2023
And if you’re a brick-and-mortar retailer that wants Sephora-sized success, here are three things you can do to deliver the type of exceptional in-store experiences your customers expect. Collect and Use Your In-Store Data Retailers often have access to more information about their stores than they realize.
Retail TouchPoints
OCTOBER 31, 2023
Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?
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Retail Focus
JUNE 21, 2023
By investing in technology, bricks and mortar businesses give themselves the best possible chance to survive and even thrive during these economically turbulent times, by encouraging repeat store visits and purchases through enhanced customer experience (CX) and smarter business decisions.
Retail TouchPoints
AUGUST 11, 2020
In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.
Retail TouchPoints
MAY 31, 2021
Video content analytics can help managers evaluate the effectiveness of store layouts and displays based on foot traffic flow. Combined with point of sale systems and sales data, this can lead to improved merchandising, in-store displays and increased sales.
I Vend
MARCH 9, 2022
In this article, we’ll explore the ‘back to the store’ phenomenon, and how fashion retailers can position themselves to welcome shoppers back to an amazing in-store customer experience. But for many, the screen was a poor substitute for the store, they’re returning to brick and mortar in their droves.
Inside Retail
FEBRUARY 21, 2024
That’s left the level of in-store technology in many retail chains relatively archaic by nature, he says. Physical retail is still mostly dominated by point-of-sale systems that are largely on-premise. So you do not need a fixed point of sale anymore to drag the customer into a corner of the store.”
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