Small Biz Trends

DECEMBER 6, 2022

A point-of-sale system is one of the best tools for small businesses looking to accept payments. Point-of-sale systems enable business owners to be more agile with their payment processing and forego using the cash drawer. What Is a Point of Sale POS System? Best Overall Point of Sale Systems.

Point of Sale 115

Point of Sale Payment Services Merchant Services Inventory Management 115

Retail TouchPoints

DECEMBER 16, 2022

It’s our job to make sure customers experience as little friction as possible — that’s why we’re so concerned about retail theft and committed to preventing it,” said the company in a video demonstrating the new technology. “We Visualization of how Project Unlock RFID tags will work.

Point of Sale 311

Point of Sale Customer Experience ATS Store Operations 311

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. So we’re focusing on our stores and digital systems, applications and ecosystems, because that’s the way we meet our customers.

Point of Sale 268

Point of Sale Payment Services Customer Experience Department Stores 268

Retail TouchPoints

MAY 29, 2024

AI fuels imagination, leading to a flood of ideas of how to enhance customer experiences, automate tasks and gain an edge in the market.

Merchant Services 280

Merchant Services Kiosk Point of Sale Department Stores 280

Inside Retail

APRIL 29, 2023

As Australians adopt the latest digital payment methods, the future of frictionless, automated transactions will offer a completely new customer experience. 3 This acceptance of digital payments supports greater convenience and increases pressure on organisations to offer digital and mobile-first customer payment experiences.

Merchant Services 130

Merchant Services Payment Services Customer Experience Point of Sale 130

Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal. Benefits for Retailers 1.

Merchant Services 231

Merchant Services Payment Services Point of Sale Consumer 231

Retail TouchPoints

AUGUST 6, 2024

Additionally, by leveraging the solution’s cloud technology, Sainsbury’s will gain access to AI-powered real-time data and analytics for sales analysis, estimates of future store performance, associate productivity and cash management.

Promotions 234

Promotions Checkout Point of Sale Supermarket 234

Retail TouchPoints

SEPTEMBER 4, 2024

In today’s world, a stellar customer experience (CX) isn’t just a nice perk with which to provide customers — it’s table stakes. Consumer expectations are at an all-time high, and retailers need to ‘wow’ customers at every single touch point or risk losing them.

Point of Sale 258

Point of Sale Customer Experience Checkout Consumer 258

Retail TouchPoints

SEPTEMBER 11, 2023

Yet as more retailers turn to immersive customer experiences to create a competitive advantage, there is one major problem many are unprepared for: unreliable internet. To truly bring immersive experiences to life, retailers need to examine their tech stack closely. To help, retailers are transitioning to edge computing.

Point of Sale 225

Point of Sale Customer Experience Shopping Location 225

RIS News

OCTOBER 18, 2023

The retailer is rolling out upgrades to its POS and promotions offerings with a view to creating a more seamless customer experience across all channels and chains.

Point of Sale 93

Point of Sale Promotions Customer Experience 93

Retail TouchPoints

NOVEMBER 18, 2022

Additionally, National Retail Solutions (NRS) , which provides point-of-sale and other store management solutions for more than 17,000 bodegas and neighborhood convenience stores, is partnering with Uber Direct to support same-day delivery offerings. “Our NRS supports more than 20,000 active POS terminals.

Point of Sale 258

Point of Sale Customer Experience Supermarket Management 258

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. Still, other innovative frictionless tech featured throughout the shopper’s journey can improve the customer experience. Improving Customer Experience.

Payment Services 293

Payment Services Checkout Customer Experience Point of Sale 293

Retail TouchPoints

FEBRUARY 9, 2022

Stripe will be the first payment platform to offer the service to business customers, including the Shopify Point of Sale app this spring. Tap to Pay on iPhone will be available to participating payment platforms and their app developer partners to leverage in software developer kits (SDKs) in an upcoming iOS software beta.

Payment Services 282

Payment Services Point of Sale Checkout Consumer 282

Retail TouchPoints

OCTOBER 31, 2024

They give your customers peace of mind when it comes to saving money and earning rewards at the point of sale. With notifications, retailers can let customers know when they’ve reached the next level and offer special rewards such as double loyalty points days.

Marketing 242

Marketing Customer Experience Consumer Point of Sale 242

Retail TouchPoints

MARCH 4, 2024

The customer experience is paramount to the success of today’s retailers. This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience?

Finance 254

Finance Payment Services Consumer Shopping 254

Retail TouchPoints

AUGUST 29, 2024

As stores continue their evolution to being the physical manifestation of the digital brand, having high levels of inventory accuracy is quickly becoming integral to delivering excellent customer experience. In short, RFID directly leads to a materially better customer experience in the age of the digital-first shopper.

Customer Experience 246

Customer Experience Shipping Inventory Management Management 246

Retail Customer Experience

JULY 30, 2024

Given the surge in theft, there is now a dramatic increase in requests for anti-theft and loss prevention solutions from retailers.

Point of Sale 93

Point of Sale Loss Prevention 93

Retail TouchPoints

SEPTEMBER 24, 2024

California Governor Gavin Newsom has signed a bill banning retailers from offering any type of plastic bag to customers at the point of sale. The new law, scheduled to take effect Jan.

Point of Sale 207

Point of Sale Checkout Consumer ATS 207

Retail TouchPoints

AUGUST 22, 2023

Associates will need to install the mobile Point of Sale App on their iPhones to use it. Morgan Payments powers the Tap to Pay on iPhone service, which can accept credit and debit cards, Apple Pay and NFC-enabled digital wallets.

Merchant Services 222

Merchant Services Payment Services Point of Sale Checkout 222

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. A camera can detect the difference between an article of clothing and a television, but probably not the difference between a Rolex and a Timex.

Payment Services 206

Payment Services Inventory Management Checkout Loss Prevention 206

Retail TouchPoints

DECEMBER 11, 2024

A trusted tax solution not only better ensures compliance; it also contributes to a consistent overall customer experience and allows organizations to focus on more strategic initiatives. Prior to joining Vertex, Olanday worked for Ikea and EY. He has a B.S. in information and decision sciences from Carnegie Mellon University.

Point of Sale 213

Point of Sale Returns Checkout Shipping 213

Retail TouchPoints

JULY 8, 2022

Say Farewell to Cart Abandonment, Welcome Loyal Customers. Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer.

Merchant Services 229

Merchant Services Payment Services Point of Sale Checkout 229

Inside Retail

JUNE 18, 2024

So it is crucial in this space for retailers to focus not just on the acquisition space, but more so than ever, how they retain their customers and create customer experiences that drive loyalty. Strategising the channel mix to acquire new customers is important to brands and a key to success.

Customer Experience 264

Customer Experience Promotions Returns Point of Sale 264

Retail TouchPoints

JANUARY 15, 2025

Retailers understand that a great customer experience must be provided 24 x 7 x 365 and that any failure will create revenue loss, customer dissatisfaction and damage to brand reputation. A multi layered, end-to-end approach is essential. This is why more attention and investment in boosting resilience levels are required.

Payment Services 237

Payment Services Merchant Services Telecommunications Accounting 237

Retail TouchPoints

DECEMBER 26, 2024

Conversely, intuitive and streamlined experiences especially at checkout help grocers send the signal that they recognize shoppers time is valuable. One technology solution that enriches customer experience is self-checkout. By making customers lives easier, grocers can make shopping feel like less of a chore.

Grocer 178

Grocer Checkout Customer Experience Promotions 178

Retail Focus

JUNE 21, 2023

By investing in technology, bricks and mortar businesses give themselves the best possible chance to survive and even thrive during these economically turbulent times, by encouraging repeat store visits and purchases through enhanced customer experience (CX) and smarter business decisions. Just What Can Technology Do For Business?

Point of Sale 173

Point of Sale Customer Experience Checkout Store Layout 173

Retail TouchPoints

MARCH 11, 2021

Amid this significant shift to online, however, order fulfillment has been a drag on profit margins, according to The New Store Experience Imperatives in High-Touch Retail. The report also identified the need for retailers to create frictionless customer experiences across physical and digital touch points.

Fulfillment 286

Fulfillment Inventory Management Returns Point of Sale 286

Retail TouchPoints

JULY 5, 2024

This approach highlights the importance of being prepared with the right technology to handle unexpected disruptions, ensuring that customers continue to enjoy a seamless shopping experience, no matter what happens behind the scenes.

Payment Services 235

Payment Services Customer Experience Inventory Management Consumer 235

Retail TouchPoints

OCTOBER 31, 2023

Be tough — but preserve the customer experience. This could help them harmonize twin goals — deterring crooks and preserving the customer experience. This can reduce customer waits and frustration. It includes researchers, tech vendors, police and major retailers. The two are not always in conflict.

Loss Prevention 242

Loss Prevention Sporting Goods Customer Experience Store Layout 242

Retail TouchPoints

MAY 27, 2022

“Our ambition is to pilot new technologies that allow us to meet and exceed our customers’ in-store shopping expectations. With COS Beverly Hills, we have seen firsthand how our customer experience can be elevated with tech enhancements.”.

Checkout 268

Checkout Payment Services ATS Returns 268

Inside Retail

JANUARY 21, 2024

The luxury market is categorised by its exclusivity, maintained through a combination of high price points, consciously limited product volumes, reputation and customer experience, amongst other factors. billion in 2024. Longchamp manages 325 direct-to-consumer stores through 25 distribution subsidiaries around the world.

Department Stores 262

Department Stores Boutique Fashion Accessories 262

Retail TouchPoints

APRIL 20, 2022

“Our budtenders meet and walk with customers, populating their order on a tablet before heading to the cash desk for checkout.” Technology is thoughtfully embedded into the entire customer experience to serve both consumers and budtenders. Using Analytics and Customer Data to Localize and Personalize Cannabis Retailing.

Marketing 352

Marketing Location Customer Experience Consumer 352

Retail TouchPoints

MARCH 15, 2023

As technology innovation continues to advance, retailers are ever on the lookout for easier, faster, and more convenient ways to streamline and enhance their operations and the customer experience. But because they don’t engage consumers, they do little to encourage a point-of-sale purchase.

Point of Sale 209

Point of Sale Advertising Customer Experience Marketing 209

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. The world of retail has changed drastically for shoppers, and mobile checkout devices have helped retailers big and small not only provide a better customer experience but also increase sales and revenue.

Payment Services 241

Payment Services Checkout Point of Sale Management 241

Retail TouchPoints

JULY 17, 2023

region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Interconnected IoT devices, including GPS and RFID tags, allow retailers to track the entire journey of their products, from production to the customers’ sites. Exceptional customer experience.

Payment Services 223

Payment Services Checkout Inventory Management Customer Experience 223

Retail Focus

AUGUST 24, 2022

Split over two floors, the space had to transport customers from the high footfall, high traffic street into a cool, smart, and sophisticated space with walk-in room sets showcasing the brand’s rich collection. The existing shop fit was removed along with some internal walls to allow for a more open and shoppable customer experience.

Point of Sale 299

Point of Sale Location Customer Experience Management 299

Retail TouchPoints

AUGUST 5, 2024

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, water bottles and even packaged food from Stonewall Kitchen (along with paper, pens and school supplies, of course).

Inventory Management 236

Inventory Management Point of Sale Promotions Jewelry 236