Retail TouchPoints

AUGUST 17, 2023

They strive to create seamless, personalized customer experiences to continue to attract discerning consumers and build efficient supply chains, yet they often encounter barriers presented by fragmented technology infrastructure, which hinders scalability without disruption.

Consumer 246

Consumer Payment Services Supply Chain Management Store Layout 246

Inside Retail

JUNE 27, 2024

How unified commerce drives profits By integrating inventory management and pricing strategies into a unified system, businesses can achieve improved efficiency and use data-driven insights to enhance customer experience and gain a competitive advantage – not to mention improving the bottom line.

Inventory Management 260

Inventory Management Fulfillment Store Layout Shipping 260

Retail TouchPoints

MAY 1, 2024

With ecommerce reshaping the landscape, physical stores have a unique opportunity to borrow a few strategies from tourist destinations and become experiences beyond the mundanity of walking up and down aisles. Over half of U.S. Placement of seasonal or limited-time offers in high-traffic spots nudges impulse purchasing.

Consumer 312

Consumer Store Layout Customer Experience Checkout 312

Retail TouchPoints

MARCH 18, 2021

Making the shopping experience safe through social distancing while welcoming a larger number of shoppers will be a fresh challenge for retailers as the pandemic fades. There needs to be an up-leveling of the communication skills and customer-facing behaviors for sales associates.

Sporting Goods 299

Sporting Goods Fulfillment Returns Store Layout 299

Retail TouchPoints

OCTOBER 27, 2021

Our 2021 Holiday Consumer Sentiment Survey reveals that 63% of shoppers are concerned about in-store shopping, a 36-point increase from the summer survey, and nearly the same as the 2020 holiday season when 65% said they were concerned. RTP: How can in-store staff play a role in enhancing the in-store shopper journey?

Consumer 264

Consumer Loss Prevention Fulfillment Shopping 264

365 Retail

SEPTEMBER 29, 2021

From business operations to customer behaviour, store layout is vitally important for many reasons which may seem inconsequential or unnoticeable to the untrained eye. But with retail footfall gradually increasing in the UK , you’ll want to do everything you can to make your store a roaring success. . Sales strategy.

Store Layout 52

Store Layout Supermarket Customer Experience Location 52

365 Retail

MAY 16, 2024

Currys , the omnichannel retailer of technology products and services, is continuing to invest in its stores, with plans to transform 65 locations across the UK and Ireland. The refit aims to better cater to customer tech needs and improve the overall shopping experience.

Customer Experience 64

Customer Experience Store Layout Location Planning 64

Retail TouchPoints

JUNE 17, 2020

We will see store closures and rationalized footprints. Strategic thinking and forward planning in this new environment will need to actively engage tools that boost confidence in decision-making and provide enhanced odds that single out successful ROI efforts. Layout And Merchandising Strategies.

Store Layout 179

Store Layout Planning Finance Store Operations 179

Wiser

SEPTEMBER 13, 2023

Foot traffic data can also be leveraged to optimize store layouts. By tracking customer movement within a store, retailers can strategically place products to increase visibility and sales. Observing where customers linger and where they pass by can also inform decisions about product placement and store layouts.

Store Layout 147

Store Layout Promotions Store Operations Customer Experience 147

Retail TouchPoints

JULY 16, 2020

Shoppers have slowly begun to accept brick-and-mortar’s return: 22% have increased their willingness to set foot into a grocery store or pharmacy since March, according to data from Resonate. Only 24% planned to increase their online grocery orders in June, while 12% are starting to decrease their online grocery usage.

Returns 306

Returns Apparel Store Layout Specialty Retailers 306

Retail Focus

MAY 1, 2024

“As we continue progressing against our Lace Up Plan, this inventive retail experience delivers on our promise to power up the portfolio, while providing an unparalleled, omni-focused customer experience.” continues to progress against its Lace Up Plan, which was introduced in March 2023. Foot Locker, Inc.

Store Layout 147

Store Layout Checkout Shopping Planning 147

Retail TouchPoints

FEBRUARY 21, 2024

As part of HHP (Health Hospitality Partners), a healthcare amenities company, Hydra Health has implemented its experience model inside the Geisinger Henry Cancer Center in Wilkes-Barre, Pa. and Penn Medicine’s Hospital in Philadelphia, with plans for further expansion in 2024 and beyond. “We

Beauty and Health 263

Beauty and Health Shopping Payment Services Boutique 263

Inside Retail

DECEMBER 5, 2022

Other forms of neurological conditions may also affect a customer’s cognitive processing, such as acquired brain injuries and age-related conditions such as dementia. Creating more accessible customer experiences. Making changes to familiar layouts without adequate signposting causes bottlenecks in the customer journey.

Store Layout 130

Store Layout ATS Returns Shopping 130

Wiser

JULY 31, 2023

Common Issues With Planogram Compliance One issue that brands often see when it comes to planogram compliance is inconsistent implementation across various store locations. 1: Regular Audits Conducting regular in-store audits allows brands to physically verify that stores are adhering to the planned layouts.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

Retail TouchPoints

JUNE 1, 2020

Every retail journey — whether it’s a browse through a neighborhood store or a series of clicks through a web site — involves two simple things: First, a customer intention; and Second, an outcome, which, ideally for both retailer and customer, is a sale.

Shopping 200

Shopping Store Layout Consumer Checkout 200

Inside Retail

JUNE 30, 2021

IR: How would you describe Malaysian customers’ current lifestyles and shopping behaviours, and how is Pavilion catering to that? The demand for personalised customer experiences has increased. This means stores providing and recommending what the customer needs, when they need it, with the power of data and AI.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

365 Retail

JULY 26, 2022

With 92% of consumers claiming a clean, organised store environment will increase their probability of making a purchase, Katie Westerman, Chief Marketing & Development Officer at SBFM , explores the growing importance of hygiene and sanitation in delivering the ultimate customer experience (CX). Innovation without risk.

Store Layout 119

Store Layout Management Customer Experience Consumer 119

Retail TouchPoints

JANUARY 25, 2023

Most customers prefer to see a product in person before they make a buying decision, especially if the product is expensive, technical, or has multiple options. Forrester and Shopify found that more than half (54.5%) of holiday 2022 shoppers planned to visit brick-and-mortar stores for this reason.

Store Layout 230

Store Layout Sporting Goods Consumer Location 230

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. Done well, it can improve customer experiences, boost sales, and increase overall product visibility. Customers want to feel important. What is Merchandising?

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Retail Focus

SEPTEMBER 5, 2024

Here, Retail Focus sits down with several experts in this field to find out more about the key benefits of adopting AI within retail settings and how shops and stores of all shapes and sizes can utilise this technology to improve both their own operations and the customer experience.

Payment Services 162

Payment Services Checkout Inventory Management Store Layout 162

Retail Adventures

OCTOBER 6, 2024

That’s why grocers put milk and eggs at the rear of the store, forcing you to walk past higher margin and promotional items displayed on end features. A good store layout moves shoppers throughout the entire sales floor. Using Aromacology, the finest hotels use a scent upon entering to engage visitors and enhance the experience.

Store Layout 98

Store Layout Grocer Promotions Customer Experience 98

I Vend

MARCH 9, 2022

In this article, we’ll explore the ‘back to the store’ phenomenon, and how fashion retailers can position themselves to welcome shoppers back to an amazing in-store customer experience. But for many, the screen was a poor substitute for the store, they’re returning to brick and mortar in their droves.

Fashion 98

Fashion Point of Sale Customer Experience Returns 98

Wiser

NOVEMBER 7, 2022

Behind every customer experience is a story. What led them into your store? Optimize Your Store Layout and Shelf Space. By pricing certain products higher or planning strategic promotions seasonally , retailers can pull in more sales at these times by focusing on the products that are in high demand.

Store Layout 146

Store Layout Promotions Checkout Shopping 146

V Count

JULY 24, 2024

This feature ensures that customers experience minimal wait times, leading to increased satisfaction and a better overall shopping experience. Staff Exclusion is a feature that allows people counting systems to accurately differentiate between customers and employees.

Management 98

Management Supermarket Checkout Inventory Management 98

365 Retail

NOVEMBER 1, 2023

First impressions count , and a meticulously planned exterior can speak volumes about the quality and ethos of your retail business. The sight lines of your store also merit serious consideration. Your window display serves as a teaser for what customers can expect inside. Consistency in typography is essential.

Store Layout 97

Store Layout Promotions Customer Experience Shopping 97

Retail Focus

JULY 3, 2024

Luxury brands might strategically select unconventional locations for their pop-up stores or engage in collaborations with artists, designers, or other brands to generate buzz and attract diverse customer segments. For example, brands can explore modular or reusable structures that minimize waste and enable flexibility in store layout.

Consumer 162

Consumer Promotions Shopping Store Layout 162

Retail Gazette

JUNE 25, 2024

Retail Gazette takes a look at the retailers revamping their store estates this year. The refit is underpinned by the retailer’s Asset Reclaim Centre, which stores and provides recovered fixtures and fittings for reuse. This includes a £30m investment in its London store estate. New Look New Look is set to invest £3.3m

Supermarket 97

Supermarket Grocer Fashion Department Stores 97

V Count

MAY 30, 2024

We believe these methods will effectively enhance your store’s foot traffic swiftly and easily! A well-thought-out floor plan not only improves the experience of customers coming into your business, but also encourages them to explore more areas of the store. This will increase the dwell time in your store.

Store Layout 52

Store Layout Promotions Customer Experience Marketing 52

Retail Minded

OCTOBER 18, 2023

The meticulous planning and execution of retail space management extend beyond the mere placement of products, embedding within its scope the nuanced aspects of customer experience, safety, and store profitability.

Payment Services 59

Payment Services Visual Merchandising Customer Experience Promotions 59

CJ Retail Solutions

AUGUST 5, 2024

It encompasses the strategic planning and implementation of product presentation techniques designed to maximize sales and profitability. Effective merchandising creates a positive shopping experience, fosters brand loyalty, and drives revenue growth. This includes product placement, store layout, and visual displays.

Visual Merchandising 52

Visual Merchandising Store Layout Payment Services Promotions 52

CJ Retail Solutions

DECEMBER 11, 2023

Importance of retail store installation and design 1.2 Impact on customer experience and brand perception 1.3 Creating a cohesive and consistent brand experience Utilising Space Effectively 3.1 Maximising layout for optimal traffic flow 3.2 Utilising interactive displays for customer engagement 6.3

Inventory Management 52

Inventory Management Point of Sale Store Layout Customer Experience 52

365 Retail

SEPTEMBER 17, 2023

Embrace Digital Transformation Retail managers are finding that digitalisation offers a range of benefits that streamline operations and enhance customer experience. Having a partner that brings a wealth of experience can aid in strategic planning, ensuring financial sustainability during expansion phases.

Management 52

Management Inventory Management Store Layout Employee Engagement 52

Retail Gazette

DECEMBER 23, 2024

M&S said: Shoppers looking for style advice will be assisted by the 35-strong team of customer experience visual stylists who are on hand to provide help with fittings and outfit building. It also offers a small beauty range, as well as click and collect services.

Outdoor 105

Outdoor Supermarket Grocer Department Stores 105

Retail Minded

JULY 6, 2024

Think about how department stores layout their products; they create an inviting shopping experience that encourages customers to buy. Your store should do the same, showcasing your items to highlight their features and benefits , drawing customers in and making them want to purchase.

Payment Services 52

Payment Services Store Layout Promotions Advertising 52

CJ Retail Solutions

AUGUST 2, 2024

It encompasses various elements, including product placement, store layout, signage, and visual displays. Effective merchandising significantly influences customer experience and purchasing behavior. It involves creating visually appealing displays, signage, and decorations to enhance the overall shopping experience.

Visual Merchandising 52

Visual Merchandising Store Layout Promotions Shopping 52

V Count

MARCH 25, 2021

Store Operations & Staffing Analyzing traffic data enables the store operations team to optimize staffing according to peak and slow hours to create optimal customer experiences and increase conversions and sales. Merchandise Planning Planning retail merchandising can make or break a brand.

ATV 52

ATV Store Layout Store Operations Management 52

365 Retail

MAY 5, 2023

In healthcare, for instance, AI-powered algorithms can assist in early disease detection, drug discovery, and personalized treatment plans, ultimately saving lives and improving patient outcomes. Facial recognition technology is being increasingly utilized by retailers to enhance various aspects of their operations and customer experience.

Store Layout 81

Store Layout Promotions Inventory Management Advertising 81