Inside Retail

FEBRUARY 18, 2025

In our experience, operational excellence programs deliver measurable improvements across retailers’ balanced scorecards: Customer satisfaction: +7 per cent. Shrinkage: -15 per cent. Why productivity matters more than ever Inflation drives up costs across the board from sourcing goods to delivering customer experiences.

Shrinkage 130

Shrinkage Accounting Customer Experience Promotions 130

365 Retail

OCTOBER 12, 2023

Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty While retail is a cyclical industry, it’s important to be honest about transformations, negative and positive, in the industry. Certainly, these elements make an impact. Though researchers have found that in terms of tech, 65.1%

Shrinkage 115

Shrinkage Clienteling Outdoor Consumer 115

Frank Mayer

JANUARY 14, 2022

As the new year dawns, 2022 CX strategies across industries will continue to center on convenience and consumer satisfaction by nurturing omnichannel plans and implementing the latest technology. Read on to discover three customer experience predictions for the upcoming year. The Hybrid Shopping Experience.

Customer Experience 79

Customer Experience Kiosk Checkout Shrinkage 79

Retail Gazette

FEBRUARY 28, 2024

John Lewis Partnership’s operations director has said the business is creating “better quality jobs”, despite plans to reduce its headcount by 11,000 in the next five years. Simcock said headsets being worn by staff in some Waitrose stores was helping to increase customer metrics, reduce shrinkage and help employees “feel safer”.

Shrinkage 110

Shrinkage Customer Experience Planning Department Stores 110

I Vend

MAY 8, 2024

Here’s some of the key ways that an integrated POS systems for wine and liquor can underpin growth strategies for wine and liquor stores: POS – integrated POS software for wine and liquor stores helps with efficiency at the checkout, enhancing the customer experience and streamlining operations in wine and liquor stores.

Shrinkage 91

Shrinkage Inventory Management Payment Services Point of Sale 91

RETAIL MANAGEMENT SOFTWARE

JULY 29, 2024

According to recent research, nearly half of all retailers have already invested in in-store technology, and over 80% of the remainder plan to do so within the following year. Less than 30% report having true visibility into managing stocks, pricing and promotion execution, planogram compliance, and allocation and assortment planning.

Inventory Management 111

Inventory Management Shrinkage Promotions Store Operations 111

Retail Focus

AUGUST 8, 2023

This frees up your time to focus on strategic decision-making, financial planning, and growth initiatives. This liberates valuable time for retailers to concentrate on core business activities and strategic planning. Payroll Processing Handling payroll intricacies can be time-consuming and complex for retailers.

Loss Prevention 130

Loss Prevention Inventory Management Inventory Turnover Shipping 130