Retail TouchPoints

JUNE 29, 2020

Seafood City Supermarket , which sells Filipino specialties and general grocery items in 32 stores in the U.S. Local Express is instrumental in not only creating the best face of Seafood City online, but also optimizing the back-end e-Commerce operations and synchronizing with our POS and other systems,” said Jonas C.

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Supermarket Payment Services Grocer Location 191

Inside Retail

JANUARY 24, 2022

People flock to shopping centres and it is not just to procure goods and services; it is also about the experiential enjoyment, the social element and the ability to make more informed purchasing decisions.”. Of course, physical retail has had to undergo a few changes since the first wave of Covid, particularly at entry, payment and checkout.

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Retail TouchPoints

JULY 17, 2024

Automating manual processes can increase productivity, reduce costs and improve the customer experience. Digital Transformation Brings Cybersecurity Risks The retail sector has long been an attractive target for cyberattacks, as operators hold a significant amount of sensitive customer data. What’s the Solution?

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Payment Services Customer Experience Consumer Supermarket 264

Retail TouchPoints

JULY 15, 2024

Asian-American supermarket chain H Mart has migrated from a legacy commerce platform to VTEX , an upgrade that allows the retailer to leverage store inventory to provide online shoppers with real-time product availability. Additionally, H Mart customers can now order both shelf-stable and fresh products in the same cart.

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Payment Services Supermarket Accounting Location 278

Retail TouchPoints

AUGUST 11, 2022

Amazon ’s One palm scanner payment technology will reportedly expand to more than 65 Whole Foods stores in California, according to TechCrunch and other media outlets. Amazon One was launched in Amazon Go stores in 2020 and early 2021 before expanding to an Amazon Fresh supermarket later that year.

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Payment Services Supermarket Customer Experience Fashion 264

Retail TouchPoints

APRIL 6, 2023

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. Everything Comes Back to the Data As promising as AI can be in retail operations, it also carries risks.

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Retail TouchPoints

MARCH 20, 2024

The Save Mart Companies , a 194 -store supermarket chain operating in California and western Nevada, has partnered with Flashfood to offer high-quality groceries at up to 50% off and, not incidentally, divert food waste from landfills. SNAP EBT payment capabilities are built in to the Flashfood platform, benefiting the 4.6

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Retail TouchPoints

FEBRUARY 8, 2024

Broadcasters then could look to get more out of their product by extending the customer experience beyond the TV show. As with any first-party data collaboration, it is paramount that media owners ensure they have the technology in place to facilitate security and privacy.

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Retail TouchPoints

NOVEMBER 30, 2021

In another first, customers access the checkout solution via the Sainsbury SmartShop app rather than the Amazon app, meaning they can use an interface they already are familiar with. Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019.

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Checkout Payment Services Customer Experience Supermarket 297

Retail TouchPoints

AUGUST 25, 2021

Brands also need to own this entire journey, otherwise they run the risk of losing control and any chance of retaining their customers along with it. If a customer experiences downtime on a website or an outdated mobile app with a broken UX, they’ll bounce to a competitor. From Monolith to Microservices.

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Retail TouchPoints

JULY 25, 2024

Additionally, Save a Lot now has 400 of its supermarkets live on the DoorDash Marketplace, offering deliveries in under one hour, on average. The retailer plans to support SNAP/EBT payment capabilities on DoorDash later this year for on-demand delivery of SNAP-eligible groceries.

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Retail TouchPoints

OCTOBER 25, 2021

The network’s rollout will play a vital role in supporting retailers in their quest to deliver a frictionless omnichannel experience. By creating deeper, personalized experiences, retailers will be able to increase sales. And the efficiency gains 5G supports will help improve operating margins. Technology Snapshot.

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I Vend

AUGUST 10, 2021

The COVID surge for supermarkets The pandemic hit many retailers hard, with stores shut and high streets deserted. According to industry experts The Grocer magazine, UK supermarkets continue to see high levels of growth. iVend Supermarket iVend helps supermarkets offer uninterrupted service to their customers.

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Retail TouchPoints

MAY 19, 2023

This doesn’t mean that your products don’t have to be attractive and of high quality — of course they do — but tourists don’t want to buy things from a supermarket, they want something new and different. This in-store experience should cover everything — your packaging, your décor and especially the training you give your staff.

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Retail TouchPoints

AUGUST 6, 2024

Sainsbury’s will upgrade 22,500 checkouts across its supermarkets, convenience stores and fuel stations with cloud-based POS and analytics solutions from NCR Voyix. NCR Voyix has grown alongside Sainsbury’s for two decades, unlocking new capabilities and optimizing product management, sales forecasting and store efficiencies.”

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Retail TouchPoints

MAY 9, 2024

The short answer is no, although the experiment is still very much in progress — and there have been some big failures. Most notable is Amazon’s recent pullback of its own tech, with the removal of JWO from its Amazon Fresh supermarkets and its plans to focus on smart carts instead at new locations.

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Checkout Payment Services Point of Sale Location 277

Inside Retail

FEBRUARY 22, 2023

At this week’s ARA Leader’s Forum, MST Marquee’s Craig Woolford signalled that the effects of such high rate rises are likely to be felt in the retail industry for years to come, as customers change their shopping habits to deal with increased costs in every part of their lives. Grocery prices rose 9.2

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Retail Focus

JUNE 14, 2024

Whether you are browsing the aisles of your closest supermarket or walking the stalls of the local market on a Saturday morning, you are almost certain to come across some form of point of sale or point of purchase materials. This can include contactless payments and sanitised self-checkout stations. “In

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Payment Services Point of Sale Customer Experience Consumer 147

I Vend

APRIL 2, 2025

If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation.

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Retail TouchPoints

APRIL 3, 2024

Amazon is removing its cashierless Just Walk Out (JWO) technology from its Amazon Fresh supermarkets and will not deploy the solution in new locations scheduled to open later this year, according to multiple media reports.

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365 Retail

JANUARY 2, 2025

This includes up to 25 new Co-op-operated stores and 50 franchise locations, building on the companys recent success in expanding its franchise model. In addition to the new sites, Co-op will refurbish around 80 existing stores, aiming to enhance the shopping experience while maximising the potential of its existing property portfolio.

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Payment Services Location Planning Returns 59

365 Retail

JULY 5, 2022

The Very Group, operator of multicategory digital retailers Very and Littlewoods, has appointed former president and CEO of Walmart Japan Lionel Desclée as group CEO. Before joining Walmart, Lionel spent three years as president and CEO of Tom & Co, which operates over 160 pet care stores in Belgium, Luxembourg and France.

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Inside Retail

APRIL 25, 2023

Rather, it is in constant flux, with innovations shifting the way that industry players operate, and changing the way that consumers and traders interact with one-another. Rather, Perera believes that the right way for retailers to assess and prioritise these trends is to start with a customer-focused perspective. “The

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I Vend

NOVEMBER 14, 2024

 As the holiday season approaches, supermarkets start to gear up for their busiest time of the year. We all like to eat, drink and be merry, and that means big business for supermarkets and grocery stores. iVend’s Retail Management Solution iVend helps supermarkets run efficiently at any time of year.

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Indigo 9 Digital

AUGUST 2, 2022

A Hema supermarket in China. In the United States Amazon has made the most significant advances in creating tech enabled retail stores with its Just Walk Out technology that allows customers to skip the checkout. Three years earlier in 2015, eCommerce giant Alibaba opened its first Hema supermarket in China.

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A1 Retail

JUNE 29, 2021

By David Jeffrey, Director of Product, Barclaycard Payments. The latest data from Barclaycard Payments shows that 50 percent of our transactions now come through ecommerce, up from 40 percent pre-pandemic. The remarkable rise of digital wallets and payment services. per cent to six per cent – between 2019 and 2020.

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Merchant Services Payment Services Customer Experience Supermarket 52

Retail TouchPoints

APRIL 16, 2024

supermarket with cashier-free checkout technology powered by computer vision. ALDIgo, using technology from Grabango , tracks which items shoppers put in their carts; customers can then pay with a credit or debit card or the Grabango app at cashierless pay stations or they can use traditional manned lanes.

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Checkout Supermarket ATS Consumer 130

I Vend

DECEMBER 11, 2023

All retail processes iVend helps retailers to stay ahead of retail technology trends. Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience.

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I Vend

AUGUST 17, 2022

Supermarket shopping is, for the vast majority of consumers, an essential. So what supermarket shoppers want above all is convenience. Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible.

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Payment Services Inventory Management Checkout Supermarket 52

I Vend

FEBRUARY 9, 2024

Getting shoppers to love your store is a sure-fire way to retail success – customer satisfaction, competitive advantage, scalability and business growth. All retail processes iVend helps retailers become irresistible to shoppers. Learn how we play Cupid, making customers love stores.

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Payment Services Inventory Management Checkout Point of Sale 52

365 Retail

JULY 18, 2023

Tesco Cafés’ decision to partner with Givex comes after a successful pilot phase, during which Givex showcased their expertise in delivering complex integrations, including integration into the Tesco Clubcard scheme, payment integration, and enabling Tesco colleagues to utilize their Clubcard for exclusive colleague discounts.

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Payment Services Customer Experience Management Marketing 52

A1 Retail

JULY 2, 2021

A manufacturer of self-service systems, Amtek (now a Custom company ) is enhancing the automated sale of products and services with an expanding range of ‘Click & Collect’ kiosks. Customers pre-order and pay for their groceries online and are sent a time slot and secure code, which they enter via the 21.5″

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Indigo 9 Digital

JUNE 9, 2022

The Chinese eCommerce giant made a move into physical retail in 2016 by opening a chain of futuristic supermarkets called Hema or Freshippo in English. For those of you who can’t make the trip to China here’s a quick overview of what these stores are like and why they provide an elevated customer experience: Scan and go.

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365 Retail

FEBRUARY 15, 2024

By integrating ESLs into its operations, Lidl GB aims to streamline store management processes, significantly cutting down the time required for staff to manually update price tags. Adjusting our operational methods, regardless of scale, enhances the shopping experience for our customers.

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Payment Services Customer Experience Location Shopping 64

365 Retail

DECEMBER 12, 2023

In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviours, reduces operational costs, improves profitability, and powers revenue growth strategies. Żabka’s competitive advantage is its super convenient experience powered by AI.

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Indigo 9 Digital

APRIL 21, 2022

With a lower price point the founders believed they had a better chance of getting consumers to give their eCommerce service a chance. When we started Flipkart, we were really focusing on books, just one category and focusing on getting the customer experience right for our books,” said Binny Bansal, co-founder of Flipkart.

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Payment Services Shipping Customer Experience Wholesale 52

Retail Gazette

SEPTEMBER 12, 2024

It also upgraded its partnership with Gail’s to launch in-house bakeries and acquired quality meal delivery service Dishpatch. Waitrose’s investment into relaunching its No1 range should also pay off in the coming months as customers look to treat themselves more in the wake of easing inflation.

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