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The UltimateShopper Sets New Standards: AI Theft Protection and Contactless Payment Integrated into the Shopping Trolley

365 Retail

This system helps prevent theft and reduces stock losses, all while maintaining full GDPR compliance. A key innovation is its contactless payment system, which allows customers to pay directly at the trolley, eliminating checkout queues and speeding up the entire shopping process.

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Circle K Will Retrofit Stores To Pilot Autonomous Checkout

Retail TouchPoints

Circle K, a division of Alimentation Couche-Tard , will retrofit the store with technology from Standard Cognition that will allow shoppers to walk in, take the items they want and walk out without having to scan anything or wait to pay. The parent company operates nearly 14,500 convenience stores worldwide.

Checkout 268
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How Enterprise Modernization and Artificial Intelligence are Charting a New Course for the Consumer Industry

Retail TouchPoints

They strive to create seamless, personalized customer experiences to continue to attract discerning consumers and build efficient supply chains, yet they often encounter barriers presented by fragmented technology infrastructure, which hinders scalability without disruption. These businesses find themselves at a demanding intersection.

Consumer 246
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Digital transformation: the evolving role of artificial intelligence in retail

Retail Focus

From the use of chatbots to direct customers to the correct department while shopping on their mobile device or computer, through to sophisticated inventory management that helps retailers operate easier, the potential for AI in retail is far-reaching.

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Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

Retail TouchPoints

In this dynamic environment, making informed, data-driven decisions has become a cornerstone of competitive advantage and operational success. By analyzing data derived from network traffic, retailers can unlock profound insights into customer behavior, store performance and inventory efficiency.

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The Signs of Bad Shopping Experiences and How to Mitigate Them Using Digital Surveys

Retail TouchPoints

Shoppers are focusing less on loyalty and more on their experience, with half of them saying they would switch to a new brand after just one bad customer service interaction. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.

Shopping 264
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Amazon to Share Shopper Insights from its Grocery Stores with Brands

Retail TouchPoints

Amazon has rolled out a new store-based analytics service that will give brands insights into how their products are discovered, considered and purchased at Amazon Go and Amazon Fresh stores in the U.S. No video or images of shoppers will be shared either, and shoppers can opt out of having their data used for Store Analytics.