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Woolworths flags concerns across supply chain, customer experience

Inside Retail

Despite group net profit hitting $1.5 Our customer experience was not as good as we would have liked during the year, which was reflected in our customer advocacy scores, with all businesses down on the prior period with the notable exception of Big W.”. per cent, New Zealand food up 6.6 per cent, and Big W down 3.3

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Klarna Takes Another Step Toward IPO as it Showcases Profitability and New Walmart BNPL Deal

Retail TouchPoints

In the filing, Klarna did reveal some of its financial results for 2024, including its $21 million in net profit. since 2015 , handled $105 billion in gross merchandise value (GMV) and has 93 million active customers and 675,000 merchants using its services. The Sweden-based company, which has operated in the U.S.

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Can Kohl’s New Merchandising Strategy Create Holiday Magic?

Retail TouchPoints

While discounts and deals will be core, the ailing department store chain is also prioritizing in-store merchandising and curation to improve the customer experience. To make finding the perfect gift even easier, Kohl’s has developed a new front-of-store experience, aptly called Gift Shop, that is curated for various holiday gifting needs.

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Booming e-commerce bolsters Woolworths top line in ‘challenging’ year

Inside Retail

per cent year on year, and a net profit attributable to shareholders of $1.514 billion, up $10 million on year. Woolworths Group boosted its sales by 9.2 per cent to $60.85 billion last financial year, with e-commerce revenues up 39 per cent to $6.26 billion, down 2.7

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Super Retail Group delivers record sales, eyes expansion

Inside Retail

billion although tax-paid net profit fell 20 per cent to $244.1 Over the next two years, the business says it will make significant investments in leveraging its first-party data by launching a new loyalty program, creating a customer data platform and enhancing its customer analytics. per cent to $3.55

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Kohl’s Highlights Brands that Give Back With Curated Discovery @ Kohl’s Experience

Retail TouchPoints

Kohl’s dedication to supporting brands that “offer a purpose beyond profits” will extend to its overall back-to-school selection, which features brands including: Ivory Ella , which donates 10% of all net profits to organizations like Save the Elephants; Yoobi , a brand that donates a school supply item to a child in need in the U.S.

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Zara owner Inditex boosts sales with strong autumn collections

Retail Gazette

The group’s operating expenses rose by 7%, below the rate of sales growth, which helped maintain its healthy profit margins. EBITDA increased by 7.2%, while net profit for the period saw an 8.5% rise, reaching 4.4bn (3.8bn). Looking ahead, Inditex said it “continues to see strong growth opportunities.