Retail TouchPoints

MARCH 29, 2023

Perry Ellis is managing this challenge through the rollout of RFID technology, in partnership with Mojix , that will help the retailer manage its supply chain from the store level all the way through broader inventory planning. Having RFID-tagged items also drives efficiency and a great customer experience on a moment-by-moment basis.

Checkout 264

Checkout Planning Management Customer Experience 264

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. And it’s not just helping consumers.

Checkout 285

Checkout Customer Experience Merchandise Store Consumer 285

Retail TouchPoints

APRIL 10, 2023

The location also had boxes and merchandise stored in an unsafe manner, exposing workers to struck-by hazards. operates approximately 19,000 stores and 28 distribution centers in 47 states and employs more than 173,000 workers. 3, 2023, with net sales increasing 10.6% and same store sales up 4.3%. Dollar General Corp.

Merchandise Store 260

Merchandise Store Location Accounting Customer Experience 260

Retail TouchPoints

MARCH 2, 2021

I think the lessons are around planning ahead , having sufficient capacity in your system to flex up and reducing your dependency on any one channel.”. Returns Play a Key Role in Customer Attrition and Loyalty. Translating those lessons into concrete actions is, of course, easier said than done — so where does retail go from here?

Returns 328

Returns Merchant Services Drop-Shipping Consumer 328

Retail TouchPoints

MARCH 18, 2024

After it emerges from Chapter 11 protection, Joann plans to go private. In early 2023 , Joann was pursuing $200 million in annual cost reductions, part of a plan that was scheduled to come to fruition by early fiscal 2025. Joann expects to expedite the recapitalization process, potentially completing it as soon as late April 2024.

Finance 263

Finance Planning Merchandise Store Store Operations 263

Retail TouchPoints

AUGUST 19, 2022

In fact, 36% of retailers still tell us they’re planning to spend more [on technology] in 2022 than they did in 2021. That’s a pretty good indication that we’re moving the dial more toward blended omnichannel experiences. Leslie Hand: The flip switched [even before] COVID to now, and retailers understand they need to invest.

Consumer 278

Consumer Shipping Management Merchandise Store 278

Retail TouchPoints

JANUARY 16, 2023

“Through our Dream to Be program, she became the first in her family to graduate college and the first to own a home, and had this amazing opportunity to lead the store in her community,” said Fernandez. Sometimes, a culture of inclusion isn’t something that can be planned for. last month.

Planning 290

Planning Management Merchandise Store Store Operations 290