Retail TouchPoints

SEPTEMBER 17, 2020

Individual sales results from the retail sectors NRF examined for August include: Clothing and clothing accessory stores: Up 2.9% unadjusted year-over-year; Furniture and home furnishings stores : Up 2.1% unadjusted year-over-year; Building materials and garden supply stores: Up 2% month-over-month seasonally adjusted and up 11.9%.

Home Furnishings 260

Home Furnishings Sporting Goods Merchandise Store Accessories 260

Inside Retail

JUNE 16, 2022

This is where I started to develop my passion for being customer-focused. But also something not many people know is from this job, I had a sneaky passion and love for merchandising stores! I try to bring this to life as much as I can to have the biggest impact on our customer experience. She is customer-obsessed.

Fast Fashion 130

Fast Fashion Merchandise Store Customer Experience Fashion 130

Retail TouchPoints

JULY 21, 2021

CAMP also makes a point to merchandise stores based on specific categories or types of play rather than age or gender. “This floor is meant to be completely open, free play. Our goal at CAMP is never to sell a product first; it’s just to get people surrounded by things that they might enjoy.”

Location 264

Location Merchandise Store Apparel Shopping 264

VMS

SEPTEMBER 21, 2021

DENVER — The 21st annual International Retail Design Conference presented by VMSD magazine kicked off on Tuesday, welcoming a throng of visual merchandisers, store designers and retail executives to the Sheraton Denver Downtown Hotel for the two-day conference.

Visual Merchandising 52

Visual Merchandising Sporting Goods Merchandise Store Customer Experience 52

Retail TouchPoints

MARCH 2, 2021

A study from UPS found that 73% of online shoppers say their returns experience impacts their decision to return to a retailer. While many retailers view returns as a problem that needs to be solved, Poma said that returns can actually be a powerful tool to spur loyalty and growth.

Returns 328

Returns Merchant Services Drop-Shipping Consumer 328

Retail TouchPoints

OCTOBER 11, 2024

It’s almost always the first to embrace new waves of innovation, test and deploy new technologies, and integrate them into their businesses to create new, dynamic experiences to benefit customers, employees and ultimately — ROI. The retail industry holds influence above many others.

Advertising 295

Advertising Drop-Shipping Checkout Supermarket 295

Retail TouchPoints

JANUARY 20, 2021

As you walk through the mattress store, all you see is what seems like miles of white bedding and seemingly identical products. You feel your head begin to pound as you try to assimilate the barrage of messaging throughout the store. Unfortunately, similar customer experiences are everywhere.

Customer Experience 298

Customer Experience Fulfillment Consumer Marketing 298

Retail TouchPoints

MARCH 29, 2023

The plan is, once all 40 stores get all the hardware and software deployed, we’re going to be syncing up our corporate inventory with whatever the RFID is showing so that the planning team has the accurate inventory data to make the make their decisions better.”

Checkout 264

Checkout Planning Customer Experience Management 264

Retail TouchPoints

NOVEMBER 19, 2024

The idea of the brick-and-mortar store being called the “next frontier” for retail media sounds funny to the many industry veterans who work at Mars United SM Commerce. Retail veterans like us have always viewed the physical store as a critical channel for shopper engagement.

Advertising 147

Advertising Point of Sale Shopping Accounting 147

Retail TouchPoints

AUGUST 19, 2022

Some capabilities will be subtle, even invisible, and support unique shopping missions as they span across the physical and virtual worlds.

Consumer 278

Consumer Shipping Management Merchandise Store 278

Retail TouchPoints

MARCH 18, 2024

The 800+ -store crafts retailer has initiated voluntary prepackaged Chapter 11 cases in the U.S. As it seeks to find firmer footing, Joann has entered a Transaction Support Agreement (TSA) with a majority of its financial stakeholders and other parties that includes commitments for approximately $132 million in new financing.

Finance 263

Finance Planning Merchandise Store Store Operations 263

Retail TouchPoints

JANUARY 11, 2024

Tens of thousands of retail professionals from all over the world will fill New York City’s Javits Center for Retail’s Big Show from Jan. 13 to 16, 2024.

ATS 275

ATS Wholesale Inventory Management Fashion 275

Retail TouchPoints

JANUARY 16, 2023

On the highly visible end, the panel was all female (Cornell excepted) and featured two Black women, and that’s a reflection of Target’s internal structure: “ One-third of Target’s Board of Directors is women, half of our leadership team are women and over half of our stores are led by females,” said Cornell.

Planning 290

Planning Management Merchandise Store Store Operations 290

Retail TouchPoints

OCTOBER 19, 2020

Department store retailer Belk will provide same-day delivery on select merchandise for orders placed before 2 pm, with delivery the following day for orders coming in after that time. The retailer will charge $14.95 on orders under $49 and $9.95 for orders larger than that amount.

Department Stores 290

Department Stores Shopping Merchandise Store Store Operations 290

Retail TouchPoints

SEPTEMBER 18, 2020

Following a 29% drop in net sales during Q2, apparel, jewelry and accessories retailer Francesca’s will investigate strategic alternatives ranging from lease deferrals and refinancing to bankruptcy. Francesca’s, which operates approximately 700.

Boutique 147

Boutique Payment Services Jewelry Accessories 147

Inside Retail

NOVEMBER 28, 2021

It gives small and medium businesses easy access to an all-in-one e-commerce platform that seamlessly connects their business with shoppers, providing an enjoyable customer experience that keeps them coming back. StoreConnect e-commerce was designed to deal with this sort of challenge.

Merchandise Store 264

Merchandise Store Customer Experience Fulfillment Management 264