Inside Retail

JULY 26, 2021

Whether responding to a transactional survey, sharing an experience in a group chat (or Zoom), leaving a public Google review, or streaming a live unboxing of your product on TikTok – customers are advocating for or detracting from your brand in new and countless ways. Customer journey disruption is here to stay.

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Customer Experience Planning Payment Services Kiosk 246

Retail TouchPoints

AUGUST 18, 2023

Retailers can bring loyalty programs to the next level by adding proximity marketing based on in-store location throughout the journey. By combining individual customers’ locations with a detailed history of their purchases, retailers can push rewards or coupons when the product is in hands’ reach.

Marketing 227

Marketing Promotions Location Consumer 227

I Vend

APRIL 5, 2023

iVend Point of Sale (POS) iVend are leading experts in retail point of sale. Read more A point of sale (POS) system is the nerve centre of any retail operation. Cloud point of sale can be accessed from anywhere, is automatically updated and doesn’t have to be replicated across every store.

Customer Experience 52

Customer Experience Payment Services Point of Sale Inventory Management 52

Inside Retail

JUNE 12, 2024

Having operated in Asia for more than a decade with Hong Kong as its sole market, the French fashion label American Vintage now has larger ambitions. As a businessman and leader, expanding into China was a goal because the company holds a great belief in this market,” Azoulay shared. Anil Prabha contributed reporting.

Fashion 147

Fashion Marketing Department Stores Point of Sale 147

A1 Retail

JUNE 19, 2023

It is a fundamental engagement tool which develops the brand-customer relationship. Therefore it is an integral part of the point of sale. Then there’s striking the balance between the three different personas that listen to the shop music: the marketing office, the customers and the employees of the store.

Customer Experience 52

Customer Experience Point of Sale Shopping Marketing 52

Retail TouchPoints

MARCH 1, 2024

Providing guidance on proper storage requirements, including refrigeration needs or specific storage conditions essential for maintaining product quality, is essential, as is incorporating a barcode for seamless scanning at the point of sale and a batch or production code that enhances traceability and quality control measures. #4

Marketing 249

Marketing Consumer Point of Sale Management 249

Retail TouchPoints

MAY 29, 2024

Businesses and organizations across virtually all markets and niches are exploring how artificial intelligence (AI) could benefit their operations. AI fuels imagination, leading to a flood of ideas of how to enhance customer experiences, automate tasks and gain an edge in the market.

Merchant Services 288

Merchant Services Kiosk Point of Sale Department Stores 288

Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal. Benefits for Retailers 1.

Merchant Services 239

Merchant Services Payment Services Point of Sale Consumer 239

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 21, 2019

Mobile point of sale is relatively new technology, but it is quickly becoming essential or retailers who want to remain competitive in an ever-increasing rapidly evolving retail environment. For starters, your sales staff won’t have to walk to the front of the store every time a customer asks about a product.

Point of Sale 44

Point of Sale Customer Retention Returns Customer Experience 44

Inside Retail

DECEMBER 2, 2024

Whether managing risk and compliance, retail media, marketing campaigns or allocating staffing resources, retailers are under growing pressure to meet the evolving needs of their consumers and stay ahead of competitors in a market flooded with promotions and campaigns. “It Have we set up point-of-sale media?

Planning 130

Planning Point of Sale Promotions Management 130

Retail TouchPoints

AUGUST 14, 2020

However, retail marketers often lack the data they need to develop and execute more empathetic messaging. This data deficit makes it difficult for marketing to keep pace with a rapidly changing environment. Last year the top priority was engaging customers in real time. The use of AI by marketers globally has increased by 186%.

Consumer 254

Consumer Marketing Checkout Customer Experience 254

Retail TouchPoints

SEPTEMBER 11, 2023

Yet as more retailers turn to immersive customer experiences to create a competitive advantage, there is one major problem many are unprepared for: unreliable internet. To truly bring immersive experiences to life, retailers need to examine their tech stack closely.

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Point of Sale Customer Experience Shopping Location 233

Star Miconics

JANUARY 26, 2023

But while those things are still in the realm of science fiction, AI has become increasingly engrained in the modern technology we now use every day, from our smartphones to our point-of-sale (POS) systems. On top of that, the companies that use AI for marketing and other purposes consistently outperform those that do not.

Point of Sale 52

Point of Sale Merchant Services Inventory Management Management 52

CJ Retail Solutions

AUGUST 17, 2024

Data-driven marketing using POS systems helps understand and target customers. Integrating traditional and digital marketing creates a seamless shopping experience. Personalization and customization using POS data tailor marketing strategies.

Marketing 52

Marketing Point of Sale Payment Services Promotions 52

Inside Retail

JUNE 27, 2024

The post The “Great Mall Resurgence” in the American retail market appeared first on Inside Retail Australia.

Retail Marketing 147

Retail Marketing Marketing Department Stores Shopping 147

365 Retail

MAY 19, 2021

Apple has been known to use nostalgic marketing by directly paralleling their products from the past with their brand new ones. This has led to the boom in the “recommerce” market (the activity of relisting used goods) with 2/3rds of Brits now selling their used items online. Advertising is quick to exploit this phenomenon.

Customer Experience 103

Customer Experience Shopping Consumer Point of Sale 103

I Vend

JULY 8, 2022

Customer experience in retail is at the heart of what keeps customers coming back.Forbes reports on a study in which 90% of consumers said they are more likely to return to a retail store if they have had a positive experience. Retailers need engaging customer experiences to win back this jaded audience.

Customer Experience 52

Customer Experience Checkout Customer Retention Promotions 52

Retail Focus

JUNE 21, 2023

By investing in technology, bricks and mortar businesses give themselves the best possible chance to survive and even thrive during these economically turbulent times, by encouraging repeat store visits and purchases through enhanced customer experience (CX) and smarter business decisions. Just What Can Technology Do For Business?

Point of Sale 173

Point of Sale Checkout Customer Experience Store Layout 173

Retail TouchPoints

DECEMBER 3, 2024

Some of the biggest changes over the past six decades have revolved around what brick-and-mortar retail means to customers, as well as a lot of customers going the digital route for shopping. We can find out what selling knowledge we need to provide our employees with in order to educate the customer. Are there great co-tenants?

Shopping 157

Shopping ATS Visual Merchandising Location 157

Retail TouchPoints

JULY 12, 2023

The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns. The World Retail Congress report is very telling about the current mindset of retail executives.

Payment Services 214

Payment Services Inventory Management Checkout Loss Prevention 214

Inside Retail

JANUARY 21, 2024

The luxury market is categorised by its exclusivity, maintained through a combination of high price points, consciously limited product volumes, reputation and customer experience, amongst other factors. Phillipe created a partnership with another family-owned business, Hunt Leather, to tap into the Australian market.

Boutique 262

Boutique Department Stores Fashion Accessories 262

Retail Focus

JUNE 14, 2024

Whether you are browsing the aisles of your closest supermarket or walking the stalls of the local market on a Saturday morning, you are almost certain to come across some form of point of sale or point of purchase materials.

Payment Services 147

Payment Services Point of Sale Customer Experience Kiosk 147

Retail TouchPoints

MARCH 15, 2023

As technology innovation continues to advance, retailers are ever on the lookout for easier, faster, and more convenient ways to streamline and enhance their operations and the customer experience. The global wireless charging market is projected to grow from $9.58 billion in 2021 to $34.77 billion in 2026. billion in 2026.

Point of Sale 216

Point of Sale Advertising Customer Experience Marketing 216

I Vend

AUGUST 19, 2024

‘ It’s easier to love a brand when the brand loves you back’ – so says marketing guru, Seth Godin, and his pithy summary encapsulates why more and more retailers are focusing on customer appreciation strategies to grow revenue and profits in their business. Why is customer appreciation important?

Point of Sale 52

Point of Sale Promotions Checkout Customer Retention 52

Star Miconics

OCTOBER 31, 2024

In the latest episode of the Rising Stars Podcast, host Kate Orara sits down with James Korte , Director of Marketing at BlueStar , to explore today’s top channel marketing strategies and emerging digital marketing trends. Did you know labeling can help with branding? Want more industry news?

Marketing 52

Marketing Point of Sale Management Promotions 52

365 Retail

OCTOBER 5, 2021

We needed a solution that allowed us to centralise our task management and communications across our entire store estate, to ensure the customer experience and ‘look and feel’ of our stores was both consistent and streamlined. We have better visibility of what’s going on at the point of sale, and communication is much more fluid.

Customer Experience 52

Customer Experience Visual Merchandising Point of Sale Employee Engagement 52

Retail TouchPoints

JULY 10, 2024

At Dyer Brown our approach, regardless of typology, emphasizes pre-design investigation: combining market research and surveys with collaborative stakeholder visioning sessions produces critical data that will inform the design process.

Point of Sale 214

Point of Sale Location Consumer Customer Experience 214

Retail TouchPoints

JULY 20, 2023

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the end of 2023. We are always looking for new ways to delight our customers and improve the shopping experience,” said Leandro Balbinot, CTO at Whole Foods Market in a statement.

Payment Services 216

Payment Services Planning ATS Supermarket 216

I Vend

APRIL 6, 2023

A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. iVend Point of Sale (POS) iVend are leading experts in retail point of sale.

Payment Services 98

Payment Services Point of Sale Customer Experience Inventory Management 98

Star Miconics

MAY 31, 2024

In this highly regarded episode of the Rising Stars Podcast, “Exploring Cannabis POS Systems and Market Trends with PLS,” host Kate Orara hears from Gerson Cedillos , CEO and Operations Manager at Professional Label Solutions (PLS). Want more industry news? Explore the Star Blog

Marketing 52

Marketing Point of Sale Checkout Customer Experience 52

Inside Retail

APRIL 30, 2024

This acquisition paved the way for RM Williams’ most significant digital investment yet, encompassing a comprehensive overhaul of its e-commerce platform, marketing strategies, and store systems. When we set about this project, it was to look at the way we connect with our customers.

Checkout 147

Checkout Clienteling Customer Experience Inventory Management 147

Retail TouchPoints

OCTOBER 27, 2024

That’s changed the look of both marketing and the products retailers sell. I’ve had the privilege of being at some brands where the CMO sat in the ivory tower and determined what audiences would like,” said Craig Brommers, Chief Marketing Officer of American Eagle in an interview with Retail TouchPoints. Now it’s the inversion.

Payment Services 288

Payment Services Consumer Jewelry Marketing 288

Wiser

FEBRUARY 23, 2024

This equilibrium is key to ensuring that a brand maintains its premium status without succumbing to the pressures of market-driven price slashing. Understanding the challenges faced by retailers, as well, in synchronizing promos and adjusting to rapid price changes is crucial for building successful omnichannel relationships.

Marketing 78

Marketing Promotions Advertising Wholesale 78

Retail TouchPoints

SEPTEMBER 25, 2024

Playful as it seems, it is profound and applicable, especially for today’s retail marketers. Today’s marketers can slice up demographics and reach audiences with uncanny precision. In fact, sometimes small but spot-on improvements are what reach customers best. Lynne Laba is the Head of U.S.

Consumer 222

Consumer Point of Sale Returns Marketing 222

Inside Retail

JUNE 18, 2024

So it is crucial in this space for retailers to focus not just on the acquisition space, but more so than ever, how they retain their customers and create customer experiences that drive loyalty. Strategising the channel mix to acquire new customers is important to brands and a key to success.

Customer Experience 264

Customer Experience Promotions Returns Point of Sale 264

Retail TouchPoints

JULY 8, 2022

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. This is how merchants can reap the benefits of BNPL solutions in today’s ever-competitive market. Say Farewell to Cart Abandonment, Welcome Loyal Customers.

Merchant Services 237

Merchant Services Payment Services Point of Sale Checkout 237

Retail TouchPoints

JULY 17, 2023

According to Grand View Research , the global IoT retail market was valued at $42.38 The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Exceptional customer experience.

Payment Services 229

Payment Services Checkout Inventory Management Customer Experience 229