Retail TouchPoints

APRIL 10, 2023

The location also had boxes and merchandise stored in an unsafe manner, exposing workers to struck-by hazards. OSHA’s investigation in Columbus, Ga. found Dollar General’s Victory Drive location also exposed workers to fire and entrapment hazards by locking an emergency exit door.

Merchandise Store 260

Merchandise Store Location Accounting Customer Experience 260

Retail TouchPoints

JANUARY 20, 2021

As you walk through the mattress store, all you see is what seems like miles of white bedding and seemingly identical products. You feel your head begin to pound as you try to assimilate the barrage of messaging throughout the store. Unfortunately, similar customer experiences are everywhere.

Customer Experience 298

Customer Experience Fulfillment Consumer Marketing 298

Retail TouchPoints

JULY 21, 2021

In today’s tech-driven world, retail leaders are focused on using online media and marketing to drive customer engagement. To stand out and scale in an increasingly competitive environment, marketing and CX leaders believe that having a comprehensive digital strategy is key. This floor is meant to be completely open, free play.

Location 264

Location Merchandise Store Apparel Shopping 264

Retail TouchPoints

MARCH 2, 2021

A study from UPS found that 73% of online shoppers say their returns experience impacts their decision to return to a retailer. Retailers, even those lacking a significant brick-and-mortar presence, recognize consumers’ preference for in-store returns.

Returns 328

Returns Merchant Services Drop-Shipping Consumer 328

Retail TouchPoints

AUGUST 19, 2022

Hand: In times like this, when retail stocks are losing market size and inflation is killing profits, a retailer will delay purchases of technologies that don’t necessarily need to be replaced — things like mobile phones, PCs and other hardware that carry a high cost. But has it changed their priorities at all?

Consumer 278

Consumer Shipping Management Merchandise Store 278

Inside Retail

JUNE 16, 2022

This is where I started to develop my passion for being customer-focused. But also something not many people know is from this job, I had a sneaky passion and love for merchandising stores! I try to bring this to life as much as I can to have the biggest impact on our customer experience. She is customer-obsessed.

Fast Fashion 130

Fast Fashion Merchandise Store Customer Experience Fashion 130

Retail TouchPoints

SEPTEMBER 18, 2020

“We remain encouraged by the growth we are seeing in new customers and have initiated tests in new categories, including loungewear and face masks, as we see the opportunity to benefit from the market disruption. “As The retailer reported that as of Sept. 4, 2020, it had $12.2

Boutique 147

Boutique Payment Services Jewelry Accessories 147

Inside Retail

NOVEMBER 28, 2021

It gives small and medium businesses easy access to an all-in-one e-commerce platform that seamlessly connects their business with shoppers, providing an enjoyable customer experience that keeps them coming back. StoreConnect e-commerce was designed to deal with this sort of challenge.

Merchandise Store 264

Merchandise Store Customer Experience Fulfillment Management 264

Retail TouchPoints

NOVEMBER 19, 2024

The rapid growth of retail media is now shining a slightly different lens on the store, as retailers seek to expand their menu of performance-based advertising opportunities by providing access to the location that still accounts for 90% of all packaged goods sales. Is it feasibly scalable?

Advertising 147

Advertising Point of Sale Shopping Accounting 147