Retail TouchPoints

NOVEMBER 29, 2022

This also improves the customer experience through expanded fulfillment options and a seamless omnichannel shopping experience powered by technology,” Ellison added. This helps us to not only capture sales, but also mitigates markdown risk because we avoid stranding product unnecessarily in our stores.

Fulfillment 302

Fulfillment Markdowns Store Operations Customer Experience 302

Retail TouchPoints

DECEMBER 12, 2023

In this kind of shopping environment, how should retailers align their promotions and markdowns for the greatest impact? Ending the Tradition of Blanket Markdowns Enter this year’s holiday shopper. Retailers can now gauge how different items sell at different speeds at different times, to different customers.

Markdowns 278

Markdowns Retailing Pricing Promotions Fulfillment 278

Retail TouchPoints

AUGUST 1, 2024

The deployment is designed to reduce the risk of markdowns and stock shortages while also limiting the impact of underperforming products. Family Dollar has partnered with First Insight to refine its merchandise assortment strategy using the solution’s predictive analytics and actionable data.

Markdowns 264

Markdowns Location Planning ATS 264

Retail TouchPoints

OCTOBER 15, 2021

As a result, brands and retailers need to think more holistically about their customers and how they can present products to them across all channels in a way that relates to them. There is no standardization across the industry and inconsistent sizing leads to markdowns and returns. Challenge 3: Pricing.

Consumer 290

Consumer Merchant Services Markdowns Fulfillment 290

Retail TouchPoints

OCTOBER 3, 2023

The desire to ship even ground service from stores to deliver more orders within two business days is another customer experience-focused market driver. This last, critical element (markdown avoidance) is the least fully adopted technique across the retail landscape today.

Fulfillment 286

Fulfillment Drop-Shipping Shipping Markdowns 286

Retail TouchPoints

NOVEMBER 25, 2020

The company decided to invest in technology that would help it harness the power of data to improve its customer insights and the shopper experience. “At The brand deployed a SaaS module from SoundCommerce , dubbed SoundProfit 360, that provides real-time order tracking and shopper-level profitability insights.

Markdowns 251

Markdowns Fulfillment Shipping Marketing Spend 251

Inside Retail

SEPTEMBER 3, 2024

This enables retailers to make data-driven decisions, improve forecasting accuracy, and enhance customer experiences, while also reducing costs and boosting profits. We all know that omnichannel is a challenge to manage against the product and customer objectives of your brand or business.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Retail TouchPoints

MARCH 14, 2023

That means online retailers in particular should be on the lookout for ways to minimize the costs returns incur as well as the number of returned items that come in , since minimizing markdowns during a tough economic climate is one area where return minimization strategies can have an impact on the retailer’s bottom line. “

Returns 263

Returns Markdowns Fulfillment Consumer 263

Retail TouchPoints

NOVEMBER 8, 2022

Using AI for search, merchandising and personalization is necessary to deliver a great customer experience and provide consumers with what they want. Optimizing inventory based on trends and historical data means the customer will get the exact item they are looking for. Use Tech to Augment the Customer Experience.

Returns 306

Returns Markdowns Inventory Management Customer Experience 306

Inside Retail

APRIL 1, 2025

Putting older products through markdowns might not necessarily be the trigger [either], as customers want a quality product. The question retailers should ask is: What changes will elevate the customer experience and also deliver on the bottom line? Download the full report here.

Promotions 130

Promotions Finance Markdowns Drop-Shipping 130

Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

Merchant Services 279

Merchant Services Inventory Management Grocer Customer Experience 279

Retail TouchPoints

JUNE 18, 2024

Most consumers are willing to part with personal information in exchange for something they value – and consumers value many things beyond discounts and markdowns. A company that can strike that balance and discover what consumers are willing to accept in exchange for personal data can build detailed profiles of its customers.

Markdowns 263

Markdowns Customer Experience Consumer Accounting 263

Retail TouchPoints

FEBRUARY 15, 2023

So it could be markdown optimization or customer analytics or supply chain or assortment and merchandising — there are a lot of use cases that retailers tend to need. and all of those have a data and analytics element, which is what we’re helping them figure out.”

Merchant Services 290

Merchant Services Markdowns Store Operations Planning 290

RIS News

JULY 13, 2023

Academy Sports is drilling down on its pricing optimization efforts, building out its data-fueled tech investments with the goal of delivering a more seamless customer experience.

Markdowns 81

Markdowns Customer Experience 81

Retail TouchPoints

JANUARY 3, 2023

This was especially evident on Black Friday, when many merchants offered steep markdowns to compete. Invisible protection for optimal customer experience. Shoppers expect a frictionless, optimized experience from login to checkout. So the fraudsters win, and your customers lose. Bad Bots are Siphoning Profits.

Merchant Services 306

Merchant Services Payment Services Accounting Checkout 306

Retail TouchPoints

FEBRUARY 12, 2021

Retail companies committed to improving the customer experience have realized they need to stop relying on inventory buffers to ensure items are in stock when they need them. This helps a retailer maximize full price sales opportunities and reduce markdowns. RFID captures all inventory in-store and online.

Fulfillment 286

Fulfillment Markdowns Inventory Management Customer Experience 286

Retail TouchPoints

SEPTEMBER 8, 2023

As a result, they are now allowing retailers to make accurate and faster shipping promises, which in turn helps to drive conversion and improve the customer experience. Ecommerce merchant teams invest significant time in analyzing factors such as free shipping thresholds, promotions, pricing and markdowns.

Merchant Services 258

Merchant Services Shipping Fulfillment Markdowns 258

A1 Retail

FEBRUARY 28, 2025

Differs (stand #E40) A predictive AI SaaS solution that optimises discounts for each product, allowing retailers, including Sephora and H&M, to sell more at higher prices, protecting margins and optimising markdowns to generate sell-through.

Markdowns 65

Markdowns Promotions Grocer Location 65

Retail TouchPoints

MARCH 3, 2023

“In the fourth quarter, we benefited from our disciplined inventory approach and compelling gift-giving strategy, which allowed us to provide fresh fashion and style at great values for all our customers,” said Jeff Gennette, Chairman and CEO of Macy’s in a statement. “We

Markdowns 311

Markdowns Operating Expenses Department Stores Planning 311

Retail Focus

FEBRUARY 17, 2022

After omni-based allocation, Pacsun was able to reduce the median number of miles needed to fulfil an order by -96.7%, helping it double the number of ship completes to significantly reduce fulfilment costs and improve the speed of delivery, whilst giving the shopper the best customer experience.

Markdowns 130

Markdowns Fulfillment Shipping Fashion 130

Retail TouchPoints

NOVEMBER 3, 2020

By creating narrower product assortments and limiting inventory levels — especially for product shipments headed to brick-and-mortar stores —merchants would gain the ability to react more quickly to changing consumer trends, and even potentially reduce their need for markdowns.

Drop-Shipping 200

Drop-Shipping Merchant Services Fulfillment Shipping 200

Retail TouchPoints

AUGUST 19, 2024

Discounts of 60% or more can be problematic unless they are at the very end of your markdown season, as customers start to perceive them as artificial and question if your prices mean anything at all. Customers will be less likely to buy at full price in the future; after all, you inevitably will discount again.

Consumer 306

Consumer Markdowns Promotions Advertising 306

Retail TouchPoints

JULY 31, 2023

The report also noted that the most advanced AI solutions can realize savings by using analysis “to route online orders to stores with merchandise most likely to go on markdown while also considering the shipping cost.

Markdowns 246

Markdowns Shipping Fulfillment Consumer 246

I Vend

OCTOBER 26, 2024

Additionally, real-time inventory management makes it easier to identify slow-moving stock and make adjustments to promotions or markdowns to clear it out. It frees up staff resources to focus on customer experience and growth. Investing in smart inventory management will position you to thrive in a competitive marketplace.

Inventory Management 52

Inventory Management Point of Sale Management Markdowns 52

Retail Focus

FEBRUARY 8, 2022

As sporting goods retailer INTERSPORT has found, using digital at the shelf edge to help customers enhances both customer experience and improves efficiency of in-store operations.

Markdowns 147

Markdowns Sporting Goods Management Shopping 147

Inside Retail

JUNE 20, 2023

GenAI can adapt pricing strategies and offers to customers by analysing market data, competitive pricing and consumer behaviour. By adjusting prices in real time based on this analysis, retailers can increase revenue, reduce markdowns, and remain competitive in a constantly changing market. Airlines have been doing this for years.

Markdowns 130

Markdowns Inventory Management Marketing Promotions 130

Independent Retailer

DECEMBER 23, 2022

Offer Promotions & Product Markdowns. Offer Promotions & Product Markdowns. Dynamic pricing, promotions, and markdowns are strategic ways to tackle inventory management, according to Nari Viswanathan, Senior Director of Supply Chain Strategy at Coupa. Help Shoppers Find the High Stock Products. Donate Excess Inventory.

Inventory Management 98

Inventory Management Wholesale Management Markdowns 98

Retalon

AUGUST 16, 2019

Not only do you have to decide which metrics are most likely to provide high-value consumer data, but then you must have the resources on hand to analyze it in search of trends that help you to hone your brand strategies and better personalize the retail customer experience. Benefits and Challenges of Personalization.

Customer Experience 32

Customer Experience Fulfillment Markdowns Consumer 32

365 Retail

JULY 16, 2021

Outgoing chief executive Marco Gobbetti, who announced he was quitting the retailer last month, said: “We saw strong growth across our strategic categories, in particular leather goods and outerwear, and exited markdowns in digital and mainline stores. “We

Returns 75

Returns Markdowns Fashion Wholesale 75

Retail Gazette

SEPTEMBER 17, 2024

The retailer said the strong financial performance was driven by a reduction in promotional and markdown activity, as well as a changing sales mix with growth in wholesale, franchise and licensing channels. This has allowed the fashion brand, which celebrates its 30th anniversary this year, to reach more customers than ever before. .”

Markdowns 52

Markdowns Wholesale Fashion Promotions 52

365 Retail

FEBRUARY 17, 2022

After omni-based allocation, Pacsun was able to reduce the median number of miles needed to fulfil an order by -96.7%, helping it double the number of ship completes to significantly reduce fulfilment costs and improve the speed of delivery, whilst giving the shopper the best customer experience.

Markdowns 52

Markdowns Fulfillment Shipping Fashion 52

Inside Retail

JANUARY 26, 2022

We’re also not a brand that takes markdowns on stock after six weeks. The customer experience is second to none. We offer personal shopping, extended private hours, free domestic shipping of their purchase…really whatever our customer requires. This gives us more flexibility. The result is very special.

Fashion 130

Fashion Drop-Shipping Boutique Markdowns 130

Retail Assist

NOVEMBER 5, 2024

Enhanced Customer Confidence: A reliable stock replenishment process ensures that customers can always find the items they seek, which helps maintain customer loyalty. Inventory Cost Management: Effective replenishment helps retailers avoid overstocking or understocking, minimising excess inventory costs and reducing markdowns.

Markdowns 52

Markdowns Inventory Management Location Management 52

Retail Assist

SEPTEMBER 3, 2024

Staying ahead means more than just knowing your market and customers inside out. It calls for a seamless integration of all business processes, from inventory management to customer experience. This not only improves customer satisfaction but also reduces carrying costs, which can be as high as 25% of inventory value per year.

Inventory Management 52

Inventory Management Supply Chain Management Markdowns Customer Experience 52

Retail Adventures

AUGUST 20, 2024

Rate the customer experience. Do customers linger to browse or get in and out quickly? Stop in each important area of the sales floor and watch shoppers, trying to see the merchandising and customer service through their eyes. o How does the retailer differentiate between full price and markdown merchandise?

Shopping 91

Shopping Merchant Services Visual Merchandising Markdowns 91

Retail Assist

APRIL 14, 2021

Increased speed to sell is just one of the benefits of optimum stock replenishment , ensuring that the customer is delivered the item that they demand, in increasingly fast timescales. Reduced mark-downs : Optimised stock levels allow you to fulfil your customer demand with fewer stock outs.

Markdowns 52

Markdowns Fulfillment Promotions Shipping 52

Retalon

AUGUST 14, 2023

Unlocking Revenue Growth Potential More sales avenues and integrated inventory planning mean higher conversion rates and reduced markdowns. Omnichannel strategy ensures alignment of messaging and customer experience. This reduces markdowns, clearance sales, and waste. This results in missed revenue or markdowns.

Markdowns 41

Markdowns Customer Experience Shopping Planning 41