Cisco Retail

JULY 21, 2021

million kilometers of managed network, Enel Group is the largest electricity distribution company in the world. Anna: I am a Network Engineer within the Enel Telecommunication Assurance Team within Infrastructure Technological Services. With 74 million users and more than 2.2 Cisco: What was your initial reaction to using CX Cloud?

Telecommunications 145

Telecommunications ATS Planning Management 145

Cisco Retail

NOVEMBER 30, 2021

Since I am aware that many rural areas in Mexico were facing telecommunications problems, these two concepts caught my attention. As a Project Manager for Cisco’s Customer Experience (CX) team, my role includes gathering requirements, identifying stakeholders, organizing meetings, and making projects successful.

Telecommunications 98

Telecommunications Customer Experience Accounting Management 98

Cisco Retail

JULY 15, 2021

Although I will have many cancellations to tell them about, my experience as a new hire in Cisco’s Customer Experience Academy (CXA) won’t be one of them. I am a new Project Manager in the Customer Experience (CX) Americas region. Cisco doesn’t settle for less. Virtual learning gave us more , not less.

Telecommunications 107

Telecommunications Customer Experience Management ATS 107

Cisco Retail

APRIL 29, 2021

Leading the team in the Americas, I get to hear first-hand how Cisco Customer Experience (CX) plays a big part in helping our customers thrive in these challenging times. We marry together human expertise and Cisco’s Collaborative Intelligence with our new CX Cloud to empower our customers and partners anywhere they work.

ATS 91

ATS Telecommunications Customer Experience Location 91

Cisco Retail

SEPTEMBER 9, 2021

Repsol – Santiago Maestro Jimenez, Network and Workplace Technical Services Manager. You can find more examples of trailblazing work in our Cisco CX Customer Stories Look Book – a catalog of stories highlighting how Cisco customers are transforming, pioneering, and innovating to drive impact in their organizations and across the world.

Telecommunications 142

Telecommunications Management Customer Experience ATS 142

Cisco Retail

SEPTEMBER 16, 2021

The work with Rakuten Mobile is an excellent example of how Cisco Customer Experience (CX) teams work hand-in-hand with customers, Cisco’s technology groups and other vendors to completely change the game. Championing this radical transparency is what led Cisco CX to take on the program management office.

Management 145

Management Location Customer Experience Telecommunications 145

Nvidia

DECEMBER 14, 2021

It helps manage the available GPU resources, select databases, workspaces and container images available. It manages the lifecycle of AI development, including workload management and resource sharing, providing both a graphical user interface and a command line interface, and integrated monitoring and reporting dashboards.

Fulfillment 145

Fulfillment Telecommunications Planning Management 145

Hyken

OCTOBER 3, 2022

Each week I read many customer service and customer experience articles from various resources. Customer Experience Statistics: 7 Formulas You Need to Know by Brianna Langley. CMSWire) As a customer experience professional, do you have to be a trained statistician?

Customer Experience 12

Customer Experience Telecommunications Consumer Management 12

Cisco Retail

JUNE 29, 2021

Hi, my name is Liz Torrence, and I am a Customer Success Manager at Cisco. My high school was the first to implement the program in Mexico, which allowed me and my brother to have hands-on experience into the IT world. Co-authored by Luis Islas and Liz Torrence. Liz’s Story. I loved my job.

Telecommunications 60

Telecommunications Customer Experience Planning Promotions 60

Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

Payment Services 360

Payment Services Checkout Telecommunications Social Commerce 360

Retail TouchPoints

MARCH 6, 2025

Given its primary role as a telecommunications provider, it can be easy to overlook the fact that Verizon also is one of the most ubiquitous retailers in the U.S. Currently, those efforts are focused more on employees than customers.

Telecommunications 179

Telecommunications Consumer Store Operations Customer Experience 179