Cisco Retail

JULY 15, 2021

Although I will have many cancellations to tell them about, my experience as a new hire in Cisco’s Customer Experience Academy (CXA) won’t be one of them. I am a new Project Manager in the Customer Experience (CX) Americas region. Cisco doesn’t settle for less. Virtual learning gave us more , not less.

Telecommunications 111

Telecommunications Customer Experience Management ATS 111

Cisco Retail

APRIL 29, 2021

Leading the team in the Americas, I get to hear first-hand how Cisco Customer Experience (CX) plays a big part in helping our customers thrive in these challenging times. We marry together human expertise and Cisco’s Collaborative Intelligence with our new CX Cloud to empower our customers and partners anywhere they work.

ATS 78

ATS Telecommunications Customer Experience Location 78

Retail TouchPoints

JANUARY 22, 2021

As for prepared foods, takeout and pickup from quick service restaurants have been online options for years, so the increase in deliveries to housebound customers during the pandemic is an acceleration and extension of well-established consumer behavior. And it’s been great for job growth. And technology has everything to do with it.

Consumer 249

Consumer Telecommunications Fulfillment Customer Experience 249

Cisco Retail

SEPTEMBER 9, 2021

Repsol – Santiago Maestro Jimenez, Network and Workplace Technical Services Manager. You can find more examples of trailblazing work in our Cisco CX Customer Stories Look Book – a catalog of stories highlighting how Cisco customers are transforming, pioneering, and innovating to drive impact in their organizations and across the world.

Telecommunications 140

Telecommunications Management Customer Experience ATS 140

Cisco Retail

SEPTEMBER 16, 2021

The work with Rakuten Mobile is an excellent example of how Cisco Customer Experience (CX) teams work hand-in-hand with customers, Cisco’s technology groups and other vendors to completely change the game. Championing this radical transparency is what led Cisco CX to take on the program management office.

Management 143

Management Location Customer Experience Telecommunications 143

Nvidia

DECEMBER 14, 2021

It helps manage the available GPU resources, select databases, workspaces and container images available. It manages the lifecycle of AI development, including workload management and resource sharing, providing both a graphical user interface and a command line interface, and integrated monitoring and reporting dashboards.

Fulfillment 145

Fulfillment Telecommunications Planning Management 145

Cisco Retail

JUNE 29, 2021

Hi, my name is Liz Torrence, and I am a Customer Success Manager at Cisco. My high school was the first to implement the program in Mexico, which allowed me and my brother to have hands-on experience into the IT world. Co-authored by Luis Islas and Liz Torrence. Liz’s Story. I loved my job.

Telecommunications 54

Telecommunications Customer Experience Planning Promotions 54

Hyken

OCTOBER 3, 2022

Each week I read many customer service and customer experience articles from various resources. Customer Experience Statistics: 7 Formulas You Need to Know by Brianna Langley. CMSWire) As a customer experience professional, do you have to be a trained statistician?

Customer Experience 12

Customer Experience Telecommunications Consumer Management 12

Retail TouchPoints

APRIL 29, 2021

Customers can view and try out products at their own pace, get help setting up and connecting devices and even get tutorials on how to use the products they’ve purchased. According to the company, this at-home experience is achieved through proprietary technology and data science tools that manage inventory, routing and staffing.

ATS 186

ATS Telecommunications Store Operations Consumer 186