Inside Retail

SEPTEMBER 3, 2024

This enables retailers to make data-driven decisions, improve forecasting accuracy, and enhance customer experiences, while also reducing costs and boosting profits. Loss prevention: Employs advanced surveillance techniques to detect and prevent shoplifting. Here are the key areas to apply AI in retail.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Retail TouchPoints

JULY 15, 2024

As such, electronic article surveillance (EAS) hard tags, locks, alarms and other physical or visual deterrents to theft have become an expected part of the in-person shopping experience these days. Craig Szklany serves as VP and Product General Manager, Loss Prevention and Liability at Sensormatic Solutions.

Loss Prevention 199

Loss Prevention Outdoor Location Shopping 199

Retail TouchPoints

OCTOBER 27, 2021

In pursuit of both goals, focusing on connected, data-driven technologies that can help meet high consumer expectations and support a safe and comfortable environment will help retailers not only enhance their customers’ experience, but also effectively deliver unified commerce services including BOPIS and curbside pickup.

Consumer 248

Consumer Loss Prevention Fulfillment Shopping 248

Retail TouchPoints

FEBRUARY 26, 2024

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention.

Loss Prevention 267

Loss Prevention Jewelry Payment Services Accounting 267

Retail TouchPoints

MAY 8, 2024

One increasingly common way that bias can infect retail AI tools is through AI-powered loss prevention systems that monitor customer behavior, which have been adopted by a string of large retailers. Intellectual property concerns.

Payment Services 258

Payment Services Loss Prevention Outdoor Consumer 258

Retail TouchPoints

FEBRUARY 9, 2024

Unfortunately, while larger stores often have security measures like loss prevention personnel, anti-theft sensors and other helpful solutions, those measures usually aren’t financially feasible for small and mid-sized businesses.

Loss Prevention 226

Loss Prevention Jewelry Customer Experience Management 226

Retail Focus

APRIL 23, 2024

Meaningful change begins with one action, and many of our retail customers are taking stronger stances on eco-friendly initiatives. This new label can give retailers another easy, accessible way to do their part to protect the planet and move the needle on helping reduce environmental impact while maintaining precision loss prevention.”

Loss Prevention 147

Loss Prevention Shipping Customer Experience Management 147

Retail TouchPoints

AUGUST 13, 2024

Early use cases for AI in retail include inventory management, dynamic pricing, customer service chatbots, loss prevention and personalized marketing. Examples can include customer service escalations, product recommendations for high-involvement purchases, new product introductions and other more complicated tasks.

Markdowns 264

Markdowns Loss Prevention Customer Experience Inventory Management 264

Retail TouchPoints

NOVEMBER 26, 2021

The cloud opens the doors to new efficiencies and reduced loss, especially when you consider the retail operations that include hundreds (if not thousands) of stores across a distributed network of stores and corporate headquarters. Get More: Elevating the Customer Experience.

Loss Prevention 235

Loss Prevention Operating Expenses Customer Experience Checkout 235

Retail Prophet

SEPTEMBER 24, 2024

The post Are body cameras the future of retail loss prevention? Doug spoke recently with CTV’s Your Morning about the rise in usage among retailers, of body cameras, worn by staff to deter rising levels of theft. The question is, will they solve the problem, or simply create new ones. Let us know what you think!

Loss Prevention 52

Loss Prevention Customer Experience 52

Retail TouchPoints

JULY 13, 2023

includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. The Retail Management Suite from Jesta I.S.

Loss Prevention 203

Loss Prevention Management Planning Location 203

Retail TouchPoints

DECEMBER 13, 2023

customer experience). They are far too centered on the store as a stand-alone entity and not as part of the overall customer experience, which means they tend to drastically undervalue the store’s contribution to that customer experience. However, sometimes the success of one area (i.e.

Loss Prevention 262

Loss Prevention Visual Merchandising Sporting Goods Store Operations 262

Retail TouchPoints

JUNE 11, 2020

ThirdChannel , a retail execution and in-store customer experience solution provider, has released a real-time safety auditing system that has been developed using the latest guidance from the CDC, WHO and state and local guidelines.

Loss Prevention 146

Loss Prevention Customer Experience Store Operations ATS 146

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever.

Payment Services 206

Payment Services Inventory Management Checkout Loss Prevention 206

Retail TouchPoints

JANUARY 7, 2025

With use cases spanning from personalization to customer service , merchandising, operations and even loss prevention, Anjee Solanki, National Director of Retail Services & Practice Groups at Colliers U.S.

Advertising 238

Advertising Merchant Services Loss Prevention Consumer 238

Retail TouchPoints

NOVEMBER 24, 2021

This technology has helped make shopping a more frictionless experience for shoppers, but retailers that choose to implement these solutions must place a heavier focus on security technology as well. Hedgie Bartol serves as a Segment Development Manager for Retail in North America at Axis Communications.

Loss Prevention 236

Loss Prevention Checkout Store Operations Shopping 236

Retail TouchPoints

SEPTEMBER 18, 2024

Understanding these key differences is crucial for companies of all sizes, as it directly impacts customer experience and ultimately, the bottom line. Packaging can also contribute to loss prevention strategies by incorporating security seals or tamper-evident features.

Loss Prevention 178

Loss Prevention Shipping Customer Experience Fulfillment 178

Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. Some stores were literally in flames, and there were loss prevention issues at others. Some stores were left with nothing but the walls.

Management 159

Management Loss Prevention ATS Store Operations 159

Inside Retail

FEBRUARY 22, 2023

These integrated AI capabilities simplify the deployment and adoption of sophisticated machine learning algorithms to assist shoppers and improve loss prevention. Retail checkout is quickly transitioning from traditional front-end checkouts to those with more emphasis on customer self-service.

Loss Prevention 130

Loss Prevention Checkout Customer Experience Accessories 130

Retail TouchPoints

NOVEMBER 20, 2023

Aaron Stamm is a Retail Consultant at Acuity , which he joined in 2017, bringing with him more than 35 years of experience in a broad range of retail. Throughout his retail career, loss prevention remained a focus. With Acuity Stamm provides retailers with actionable insights and real value to benefit their businesses.

Payment Services 306

Payment Services Sporting Goods Inventory Management Loss Prevention 306

Retail TouchPoints

OCTOBER 2, 2023

This includes monitoring the internet and social media, liaising with local law enforcement and working with individual retailers’ loss prevention officers. Mall of America also works with intelligence analysts to proactively look for threats.

Loss Prevention 221

Loss Prevention Accounting Location Store Operations 221

Retail TouchPoints

NOVEMBER 13, 2024

Effective communication systems ensure loss prevention and security can quickly rule out suspicious activity. Enhanced customer experience: A streamlined communication system means security can respond swiftly to incidents without drawing too much attention.

Loss Prevention 144

Loss Prevention Store Operations Accounting Customer Experience 144

Retail TouchPoints

NOVEMBER 17, 2023

Ramamurthy also noted that the new solution offers “multiple opportunities in different areas of store operations, including asset protection” and loss prevention, as well as supporting online customers by streamlining store-based fulfillment of online orders.

Loss Prevention 196

Loss Prevention Visual Merchandising Store Operations Fulfillment 196

Retail TouchPoints

MARCH 25, 2024

This year, we’ll hear senior-level executives’ perspectives on how customer experiences are evolving as content, community and commerce converge. With an emphasis on customer experience, RICE has three tailored tracks to reflect the distinct interests and needs of its key audience members.

Social Commerce 199

Social Commerce Loss Prevention Customer Experience Customer Retention 199

Retail TouchPoints

DECEMBER 5, 2024

Follow evolving protocols as they relate to loss prevention. Personalize the experience. And process returns of stuff people don’t want! They likely need to host events, too, since store events are all the rage. Keep the stores tidy. Make sure shoppers sign up for loyalty programs and private label credit cards.

Payment Services 216

Payment Services Loss Prevention Fulfillment Shipping 216

Retail Customer Experience

JULY 30, 2024

Given the surge in theft, there is now a dramatic increase in requests for anti-theft and loss prevention solutions from retailers.

Point of Sale 93

Point of Sale Loss Prevention 93

Inside Retail

AUGUST 17, 2023

Customer theft has long been recognised as retailers’ primary source of loss, accounting for about half of all crime-related losses. As a result, substantial investment and effort have been dedicated to this issue by Loss Prevention (LP) teams.

Loss Prevention 130

Loss Prevention Customer Experience Management Accounting 130

Retail TouchPoints

APRIL 2, 2024

Using Machine Learning and LLMs to Detect Infringements As with many other types of loss prevention, much of the activity takes place behind the scenes. The numbers, as revealed in the CCU’s 2024 Brand Protection Report, are impressive: In 2023, Amazon invested more than $1.2

Loss Prevention 203

Loss Prevention Accounting Apparel Consumer 203

Retail Focus

AUGUST 8, 2023

Security and Loss Prevention Ensuring the security of your retail store and merchandise is paramount. Outsourcing security and loss prevention services to professionals can significantly reduce the risk of theft, shoplifting, and inventory shrinkage.

Loss Prevention 130

Loss Prevention Inventory Management Inventory Turnover Shipping 130

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. Often, merchandising includes things like creating a pricing strategy, display design and layout, loss prevention, and store upkeep. Customers want to feel important.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Theatro

DECEMBER 12, 2024

Theatro at NRF 2025: A Must-See Experience As a pioneer in enabling voice-driven communication for frontline teams, Theatro transforms how retail employees collaborate and operate. Streamlined Onboarding : Discover how new hires can contribute immediately, guided by AI-powered workflows like Theatro GEN flows. Why Visit Theatro at NRF 2025?

ATS 84

ATS Loss Prevention Customer Experience Store Operations 84

365 Retail

JUNE 19, 2024

While these numbers are alarming, retailers are responding by investing in their loss prevention (LP) strategies, which typically include the reduction of blind spots, placing high value items behind locked or secure cabinets, or increasing security presence in store.

Loss Prevention 62

Loss Prevention Accounting Store Operations Consumer 62

Cisco Retail

JUNE 7, 2021

It is a future where customer experience is the new differentiator and empowered associates are the drivers of brand loyalty. The five-day virtual experience offers meaningful sessions on loss prevention, supply chain, security, operations, marketing, customer experience and much more.

Loss Prevention 80

Loss Prevention Customer Experience Location Shopping 80

Cisco Retail

APRIL 22, 2022

From marketing automation to network automation, workflow automation to equipment automation, using technology to automate tasks or functions allows retailers to focus on delivering the best customer experiences. Technology brings capabilities to retailers that help address tasks in more reliable, consistent ways.

Loss Prevention 98

Loss Prevention Point of Sale Fulfillment Accounting 98

Cisco Retail

MARCH 8, 2022

Cisco works with retailers globally on a wide range of use cases from customer engagement, security, efficient product handling, and many more. Here are a few references: Customer Experience Management. The increased ways that businesses connect with customers today has come at a price. Multi-channel Fulfillment.

Loss Prevention 98

Loss Prevention Fulfillment Wholesale Customer Experience 98

Wiser

JUNE 18, 2019

Security and Loss Prevention. In retail, facial recognition can be leveraged by loss prevention teams to monitor shoppers for possible criminal behavior. Facial recognition has several use cases, including a few specific to the retail industry. Currently, the biggest use for facial recognition is security.

Consumer 74

Consumer Loss Prevention Checkout Kiosk 74

VMS

DECEMBER 29, 2021

The recently published 2021 NRF Retail Security Survey revealed that almost 7 in 10 (69%) retail loss prevention and asset protection professionals said the pandemic has resulted in an increase in overall risk for their organization. This solution enhances personnel safety and ensures retail premises remain secure.

Loss Prevention 52

Loss Prevention Visual Merchandising Store Layout Customer Experience 52