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The Post-COVID Surge of In-Store Violence and Evolving Loss Prevention Policies

Retail TouchPoints

This increased risk has forced retailers to reconsider their loss prevention strategies. It’s no longer just about stopping theft; protecting staff and customers from harm is now a top priority, prompting retailers to adopt more comprehensive and proactive approaches to loss prevention and safety.

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Capri Group Brands to Roll Out RFID in European Markets

Retail TouchPoints

The initial phase of the rollout will focus on optimizing in-store operations and customer experience, followed by the implementation of loss prevention and supply chain solutions.

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Sensormatic Debuts Loss Prevention Labels Designed for Metal Products

Retail TouchPoints

Sensormatic Solutions has introduced an acousto-magnetic metal label designed to protect high-risk products with metal surfaces like cookware, canned foods and power tools. The new label helps retailers protect previously unprotectable items, while also reducing the labor demand associated with tagging and monitoring these products.

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Three Design Tips for Fighting Shrink

Retail TouchPoints

That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras? What are the most customer-friendly ways to protect high-value items from smash-and-grabs? Here are three possible areas of focus.

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Turn Your Store Associates into Superheroes with These Four POS Capabilities

Retail TouchPoints

Follow evolving protocols as they relate to loss prevention. Personalize the experience. And process returns of stuff people don’t want! They likely need to host events, too, since store events are all the rage. Keep the stores tidy. Make sure shoppers sign up for loyalty programs and private label credit cards.

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AI Isn’t Going Anywhere: How Retailers Plan to Deploy the Tech in 2024

Retail TouchPoints

In fact, 30% of respondents believe that the biggest area of opportunity for AI is in stores to aid omnichannel and loss prevention efforts; and Transforming customer experiences specifically through the use of generative AI. But many of these tasks may just represent the low-hanging AI fruit.

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Woolworths South Africa Rolls Out RFID Solution to 200+ Stores

Retail TouchPoints

The solution, designed to move the retailer closer to its strategic objective of selling more with less stock, also sets up Woolworths to use RFID for loss prevention and supply chain improvements in the future. We are excited to start this journey with them.