Remove Customer Experience Remove Location Remove Telecommunications
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Resilience is Key as Payments Acceptance becomes Mission-Critical

Retail TouchPoints

Starting at the POS Acceptance Device High availability starts by selecting POS models that have been manufactured to high-quality standards, incorporating reliable components and capable of communicating via both store telecommunication links and fast cellular data networks. A multi layered, end-to-end approach is essential.

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Put Your CPG Brand Where the Foot Traffic is to Stay Competitive

Retail TouchPoints

Phygital” is the term being used to describe this blending of physical and virtual to provide more immersive, interactive customer experiences. For instance, brands can use location data to identify certain personas that frequent specific locations and then begin building their audience pool as individuals visit these places.

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Utilizing the External Data Boom for Digital Shelf Optimization

Retail TouchPoints

It may even improve customer experience by providing opportunities to buy items at a lower cost. By integrating automated data gathering with price change automation you can build an efficient infrastructure for winning over customers. Location-based analytics: Many ecommerce websites have geo-restricted content.

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What the ‘Next Normal’ in Consumer Behavior Means for the Hourly Economy

Retail TouchPoints

It now offers more than 3,200 pickup locations and delivery from more than 1,600 stores. While there’s been an overall decline, there’s also been a need for effective customer experiences. Walmart, the largest U.S. grocery retailer, announced it was hiring 200,000 workers, mostly cashiers and stockers, during the pandemic.

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Serendipitous Social Impact is Just One Click Away

Cisco Retail

This is where I listened in on two topics that were quite new to me: first the Cisco Global Problem Solver Challenge, which rewards the best technological projects solving a social problem, and secondly how Cisco was solving connectivity problems in remote locations, in partnership with Mercy Corps.

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CX Turned IT UP at Cisco Live!

Cisco Retail

Leading the team in the Americas, I get to hear first-hand how Cisco Customer Experience (CX) plays a big part in helping our customers thrive in these challenging times. We marry together human expertise and Cisco’s Collaborative Intelligence with our new CX Cloud to empower our customers and partners anywhere they work.

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Rakuten Mobile & Cisco CX: Disrupting the Industry, Together

Cisco Retail

The work with Rakuten Mobile is an excellent example of how Cisco Customer Experience (CX) teams work hand-in-hand with customers, Cisco’s technology groups and other vendors to completely change the game. This uniquely positions Rakuten Mobile to build a better, more inclusive internet for the future. And we’re not done yet.