Retail TouchPoints

MARCH 10, 2022

Pilot Travel Centers ’ $1 billion New Horizons remodeling project will enhance the retailer’s stores throughout North America. As part of the three -year project, more than 400 Pilot and Flying J travel locations will receive upgrades. More than 50 site remodels are planned for this year.

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Store Layout Checkout Location Customer Experience 278

Retail TouchPoints

OCTOBER 31, 2023

Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?

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Loss Prevention Sporting Goods Customer Experience Store Layout 297

Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

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Checkout Payment Services Store Layout Kiosk 268

Retail TouchPoints

NOVEMBER 23, 2022

They can identify key customer-traffic patterns within a brick-and-mortar store to help merchants optimize store layout. Video analytics can help reduce long queues by determining if groups are backing up in line near cash registers, automatically alerting managers that more help is needed at these locations.

Merchant Services 290

Merchant Services Shrinkage Store Layout Customer Experience 290

Inside Retail

JUNE 27, 2024

How unified commerce drives profits By integrating inventory management and pricing strategies into a unified system, businesses can achieve improved efficiency and use data-driven insights to enhance customer experience and gain a competitive advantage – not to mention improving the bottom line.

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Inventory Management Fulfillment Store Layout Shipping 260

Retail TouchPoints

FEBRUARY 9, 2022

Communication between your customers, employees and external stakeholders holds the power to unlock discrepancies between departments and show where your business model may have room for improvement to create a more seamless customer experience. How to Track a Customer’s Bad Shopping Experience.

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Shopping Payment Services Visual Merchandising Customer Experience 264

Inside Retail

SEPTEMBER 12, 2024

Elysha Sullivan: The renovation of our Melbourne Central store demonstrates Sephora’s commitment to enhancing the customer experience through an innovative shopping environment that merges physical and digital elements. IR : What are some of the noticeable changes and/or additions to the store layout?

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Store Layout Shopping Customer Experience Consumer 262

Retail TouchPoints

MAY 1, 2024

These insights emphasize the multifaceted nature of customer preferences and the importance of personalizing the shopping environment to individual needs. These Instagram-worthy moments engage customers and serve as meaningful memorabilia, strengthening brand awareness.

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Consumer Store Layout Customer Experience Checkout 312

Retail Focus

AUGUST 10, 2021

And they must build first-class customer experiences – both online and in physical stores – responding to permanent changes in shopping habits. This also applies to the customer experience, where retailers must meet soaring consumer expectations to recover and prosper. Building first-class customer experiences.

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Customer Experience Store Layout Returns Consumer 246

RETAIL MANAGEMENT SOFTWARE

JANUARY 8, 2025

In this blog, we will explore proven customer retention strategies that retail businesses can implement to boost customer loyalty and long-term success. Personalized Customer Experiences Customers today expect a personalized shopping experience.

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Customer Retention Returns Promotions Shipping 111

Retail TouchPoints

JUNE 30, 2022

The new analytics offering uses technology from Amazon’s Just Walk Out cashierless payment system and its Dash Cart smart shopping carts, so the service is only available at stores with one or both of those capabilities.

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Payment Services Store Layout Advertising Promotions 230

Retail TouchPoints

MAY 29, 2024

Small-format stores must convey their value proposition clearly and succinctly, making it easy for consumers to understand what sets them apart and why they want to go there. The easiest, most user-friendly store design will not succeed unless the offering also appeals.

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Checkout Planning Consumer Store Layout 274

Retail TouchPoints

MARCH 18, 2021

The retailers that really invested in buy online, pick up in-store (BOPIS), shops-within-shops in larger footprint locations or even experiential retail — those retailers really started to thrive during this time,” said Joe Scaretta, Co-CEO and Founder of CS Hudson in an interview with Retail TouchPoints.

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Sporting Goods Fulfillment Returns Store Layout 299

Inside Retail

DECEMBER 4, 2023

Since then, Rebel and The General Store have opened a further 18 RCX stores across the country, including the latest location at Emporium Melbourne. With each new RCX store, Rebel has incorporated lessons learned from previous iterations. That is our aspiration.”

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Store Layout Apparel Boutique Customer Experience 264

365 Retail

SEPTEMBER 29, 2021

From business operations to customer behaviour, store layout is vitally important for many reasons which may seem inconsequential or unnoticeable to the untrained eye. But with retail footfall gradually increasing in the UK , you’ll want to do everything you can to make your store a roaring success. . Sales strategy.

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Store Layout Supermarket Customer Experience Location 52

365 Retail

DECEMBER 21, 2022

While these costs are out of the average business owner’s control, there are other things that remain well within their control – one of which being the customer experience. Enhancing the customer experience can have a real impact on the profitability of a store location, but what could be done to this end?

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Customer Experience Location Store Layout Boutique 52

365 Retail

MAY 16, 2024

Currys , the omnichannel retailer of technology products and services, is continuing to invest in its stores, with plans to transform 65 locations across the UK and Ireland. The refit aims to better cater to customer tech needs and improve the overall shopping experience.

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Customer Experience Store Layout Location Planning 64

Retail Focus

OCTOBER 31, 2023

Zebra took inspiration from the distinctive colours found within NEOM’s product line and have seamlessly integrated these four hues into the design of our store layout. The completed project is now set to offer a luxury, atmospheric customer experience.

Store Layout 147

Store Layout Customer Experience Shopping Location 147

Theatro

JANUARY 25, 2023

adults to share their experiences and views on the current state of in-store retail. Here are the results of our retail customer experience survey. Key Findings Americans prefer shopping in retail stores to shopping online, for reasons like being able to see and feel products before buying them. adults on Jan.

Customer Experience 76

Customer Experience Shopping Store Layout Consumer 76

Wiser

SEPTEMBER 13, 2023

Foot traffic data can also be leveraged to optimize store layouts. By tracking customer movement within a store, retailers can strategically place products to increase visibility and sales. Observing where customers linger and where they pass by can also inform decisions about product placement and store layouts.

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Store Layout Promotions Store Operations Customer Experience 147

Retail TouchPoints

JANUARY 25, 2023

One major phone and computer manufacturer delivers perhaps the best example of this type of showroom experience, with experts on hand to guide customers through purchases and tech issues. Trying out new products and discovering new ways to use familiar ones can help customers build loyalty to a brand.

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Store Layout Sporting Goods Consumer Location 230

VMS

NOVEMBER 17, 2022

a fast-growing purveyor of frozen desserts, has taken the wraps off a brand-new look at its latest location in Locust, N.C. This is the first Jeremiah’s to be built from the ground up and will be used to gather insights on improving the customer experience in future stores. The new location, which opened Nov.

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Store Layout Outdoor Customer Experience Location 99

Retail Focus

MAY 1, 2024

(NYSE: FL), has unveiled its new retail concept that delivers an elevated shopping experience and unrivaled customer service. The global retailer introduced the reinvented retail format at its Willowbrook Mall location in Wayne, N.J., and will incorporate learnings from this concept into new stores.

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Store Layout Checkout Shopping Planning 147

Retail Focus

JANUARY 12, 2023

As much as brands experiment with pop-up store formats, concepts, or themes, they should resonate with consumers as much as they do with their identity. Is brand identity important in designing exceptional pop-up stores? This generally includes elements such as signage, colour palette, lighting, and overall store layout.

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

Retail Focus

MAY 4, 2021

With 4,476 square feet spanning two floors, the Covent Garden store will be the seventh and largest bricks-and-mortar location for the brand. The new store concept takes its inspiration from an artist’s studio. Symbolising the process of making and uncovering true beauty, the studio is an extension of the work itself.

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Visual Merchandising Store Layout Location Customer Experience 179

365 Retail

JANUARY 29, 2025

Using an advanced transmitter-receiver model, the trolley enables real-time customer localisation via infrared technology. Its integrated indoor navigation system allows shoppers to find their products quickly and efficiently.

Payment Services 52

Payment Services Checkout Shopping Loss Prevention 52

Retail TouchPoints

FEBRUARY 21, 2024

Design concepts and even merchandise assortments are further customized based on the facility’s geographic location. Then the Hydra team can drill into top-performing categories and use traditional retail metrics, such as monthly performance and revenue per square foot, to further optimize the store layout, experience and services.

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Beauty and Health Shopping Payment Services Boutique 263

Retail TouchPoints

MAY 31, 2021

The systems can send alerts whenever the store occupancy limit has been reached or there’s a high concentration of shoppers in the same location. This empowers businesses to respond immediately to keep their customers safe and comfortable. Social Distancing. They must also find a way to stay in the black.

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Store Layout Kiosk Point of Sale Advertising 165

Wiser

JULY 31, 2023

Common Issues With Planogram Compliance One issue that brands often see when it comes to planogram compliance is inconsistent implementation across various store locations. 1: Regular Audits Conducting regular in-store audits allows brands to physically verify that stores are adhering to the planned layouts.

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Store Layout Promotions Customer Experience Inventory Management 145

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. Done well, it can improve customer experiences, boost sales, and increase overall product visibility. 3: Customer Loyalty. Customers want to feel important.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

365 Retail

JULY 11, 2024

Retailers who strategically prepare their stores can capitalise on this surge, enhancing revenue, store traffic and customer experience. Working on store layout and window displays makes them inviting and eye-catching, which can draw in more customers.

Store Layout 85

Store Layout Promotions Checkout Customer Experience 85

Inside Retail

JUNE 30, 2021

IR: How would you describe Malaysian customers’ current lifestyles and shopping behaviours, and how is Pavilion catering to that? The demand for personalised customer experiences has increased. This means stores providing and recommending what the customer needs, when they need it, with the power of data and AI.

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Department Stores Merchant Services Outdoor Shopping 246

Retail Focus

OCTOBER 25, 2023

This transformation can be dissected into several distinct stages, often referred to as disruptions, in which retailers competed on multiple fronts: for physical space, consumer attention, and innovative store layouts and designs. Internet retailing revolutionized the industry by eliminating the importance of physical location.

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Department Stores Specialty Store Store Layout Fulfillment 162

Inside Retail

FEBRUARY 8, 2022

“Experiential marketing tactics like pop-up stores create the opportunity for brands to engage with their customers and create brand value in a much more meaningful and genuine way.”. The post Affordable luxury: A look at Aldi’s London champagne bar appeared first on Inside Retail.

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ATS Supermarket Store Layout Advertising 130

Wiser

NOVEMBER 7, 2022

Behind every customer experience is a story. What led them into your store? Optimize Your Store Layout and Shelf Space. Shopping in your store should feel intuitive for the average consumer. If there is a product that they need, it should be easy for them to find it and the location should make sense.

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Store Layout Promotions Checkout Shopping 146

I Vend

MARCH 9, 2022

In this article, we’ll explore the ‘back to the store’ phenomenon, and how fashion retailers can position themselves to welcome shoppers back to an amazing in-store customer experience. But for many, the screen was a poor substitute for the store, they’re returning to brick and mortar in their droves.

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Fashion Point of Sale Customer Experience Returns 98

365 Retail

JULY 19, 2024

They provide the ability to keep the store layout fresh and dynamic, attracting repeat customers and increasing foot traffic. Moreover, they allow retailers to experiment with different retail concepts and locations, gaining valuable insights without a significant investment.

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Visual Merchandising Store Layout Target Market Shopping 105