Remove Customer Experience Remove Location Remove Sporting Goods
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How Dick’s Sporting Goods Fights Premium Sneaker Diversion with its Mobile App

Retail TouchPoints

The customer-facing mobile app for Dicks Sporting Goods has traveled a long way since its debut in 2021. We would want to know if that persons location was being spoofed, for example. The apps store mode also gives Dicks multiple opportunities for location-based personalization.

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DICK’S Sporting Goods Adds Six New Discount Concept Stores

Retail TouchPoints

In June , DICK’S Sporting Goods launched its two new discount-focused store concepts — DICK’S Sporting Goods Warehouse and OVERTIME by DICK’S Sporting Goods — with the opening of five Warehouse and three OVERTIME locations. The fifth location opens August 26 in Brockton, Mass.,

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Dick’s Doubles Down on House of Sport Format, Planning 19 New Locations by 2024

Retail TouchPoints

Through a combination of converting existing stores and building at least 10 new stores next year, Dick’s Sporting Goods will add at least 19 House of Sport locations by 2024. 28, 2023, the retailer will convert the remaining 17 stores to House of Sport or larger-format Dick’s stores.

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How Localization is Helping CVS Position Itself as the Modern General Store

Retail TouchPoints

by store count, with more than 9,000 locations across the country. And while a consistent experience is important for the chain, increasingly, the pharmacy retailer is working to create a store environment that caters to each local community individually. We are a mass retailer with 9,000 locations that are serving small communities.

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Dick’s to Open 16 Next-Gen ‘50K’ Stores, Expand House of Sport Format in 2024

Retail TouchPoints

Dick’s Sporting Goods posted strong results in fiscal 2023, which ended Feb. Dick’s also will open eight new House of Sport locations in 2024, consisting of seven relocations/conversions and one new store at Boston’s Prudential Center. 3, 2024, with $13 billion in net sales, 5% higher than the previous year, and a 2.4%

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Three Design Tips for Fighting Shrink

Retail TouchPoints

Be tough — but preserve the customer experience. Along the same lines, Dick’s Sporting Goods pointed to retail theft as the cause of its approximately 23% decline in profitability during the second quarter. This could help them harmonize twin goals — deterring crooks and preserving the customer experience.

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Harsh Returns Policies Push Retailers to Plan for New Types of Returns Fraud

Retail TouchPoints

ORC groups also generate fake returns in bulk, creating fake names, addresses and email addresses to apply to counterfeit receipts to be used at multiple locations. Similarly, clever criminals recreate email order confirmation messages and receipts to use during an online return. Pete Barker is the Director of Product at Appriss Retail.

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