Remove Customer Experience Remove Location Remove Shrinkage
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Investing in Security: How Physical Barriers Protect your Bottom Line

Retail TouchPoints

Retail chains across the country have even reported missing quarterly earnings expectations due to inventory shrinkage, highlighting a crisis that affects businesses of all sizes. In 2023, U.S. retailers lost a staggering $121.6 billion to theft, with organized retail crime (ORC) accounting for 37% of these losses.

Shrinkage 147
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Solutions Designed for Retail Associates Need to Keep the Customer Experience in Mind

Retail TouchPoints

Ideally, these apps also should contribute to a better in-store shopper experience. Understaffing contributes to theft and shrinkage in general, but it also creates an increasingly impersonal feeling for offline shopping ,” said Nick Kramer, Leader of Applied Solutions at SSA & Co. in an interview with Retail TouchPoints.

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Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty

365 Retail

Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty While retail is a cyclical industry, it’s important to be honest about transformations, negative and positive, in the industry. Certainly, these elements make an impact. How, then, do retailers create a more “activist” frontline?

Shrinkage 115
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Video is Not Just for Security Cams Anymore

Retail TouchPoints

AI-powered solutions with object and people detection can help retailers reduce shrinkage and improve safe shopping conditions. They can identify key customer-traffic patterns within a brick-and-mortar store to help merchants optimize store layout. The Smart in Smart Video.

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How 5G Will Power a New Retail Experience

Retail TouchPoints

Sensors will be deployed on shelves to transmit information immediately, ensuring inventory levels and equipment locations are accurate and constantly monitored. This will enable consumers to point, click and receive their orders without incurring any unplanned delays or out-of-stock items that drive customers away.

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5 Real-World Ways 5G Will Transform Retail

Retail TouchPoints

“Before the retailer can really start to create experiences using that 5G capability, the consumer has to have it at their end.”. Smart mirrors are already in use at COS Beverly Hills and will roll out to additional locations later this year. 5G devices are expected to start hitting a saturation point in the U.S.

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Inventory management for efficiency and experience

I Vend

iVend Retail Inventory Management Inventory management drives store efficiency and customer experience. They help retailers ensure they have the right goods in the right place at the right time, improving store performance and enhancing customer experience. Inter-store transfers Support for click and collect.