Remove Customer Experience Remove Kiosk Remove Store Layout
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How to build a bricks-and-mortar store that attracts and retains customers

Inside Retail

Some of them are tried and true, such as store layout and design, customer service and convenience. Using these techniques, retailers can create a positive and engaging shopping experience for their customers, build strong relationships, and drive sales growth over time. Don’t be complacent in this area.

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Circle K Will Retrofit Stores To Pilot Autonomous Checkout

Retail TouchPoints

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

Checkout 268
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Sick of hearing about AI? The key is understanding how to make it work for you

Inside Retail

This enables retailers to make data-driven decisions, improve forecasting accuracy, and enhance customer experiences, while also reducing costs and boosting profits. In-store enhancements Computer vision: Improves product displays and store layouts to attract shoppers. Here are the key areas to apply AI in retail.

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The Signs of Bad Shopping Experiences and How to Mitigate Them Using Digital Surveys

Retail TouchPoints

Communication between your customers, employees and external stakeholders holds the power to unlock discrepancies between departments and show where your business model may have room for improvement to create a more seamless customer experience. How to Track a Customer’s Bad Shopping Experience.

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How Hydra Health is Transforming the Hospital Gift Shop

Retail TouchPoints

Hydra Health uses (and will continue to use) data to inform which models work and where there is future opportunity for experience innovation. Although we want to be a hub, we can’t reach every area now.” Although profit is a key metric, Hydra Health doesn’t plan to lose sight of its North Star: loyalty.

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The Secret to Safe, Profitable Pandemic-Era Retail? Look to Video Analytics

Retail TouchPoints

Retailers can also review historical footage to decide where they should position staff, signage or kiosks offering free face masks. In the event that an associate informs the store of a COVID-19 diagnosis, video content analysis can help with contact tracing. Contact Tracing. They must also find a way to stay in the black.

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JB Hi-Fi’s omnichannel success: How the brand connects online and in-store

Inside Retail

JB maintains a clear brand voice and visual identity across all platforms, from its website and social media to store layouts and advertising campaigns. This unified approach reinforces the brand’s values and messaging, creating a seamless and recognisable experience for the customer. Want to do what JB Hi-Fi does?