Inside Retail

AUGUST 6, 2024

Brick-and-mortar supermarkets remain hugely important, but retailers need to consider and accommodate changing consumer expectations. It’s clear that supermarkets are in an increasingly hybrid business. These principles help grocers think about the customer experience more holistically, from all angles.

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Supermarket Grocer Specialty Retailers Customer Experience 130

Inside Retail

MAY 3, 2021

Online and in-person selling quickly became complementary strategies and soon that model gave way to omnichannel retailing – delivering a seamless customer experience across all platforms including physical space, e-commerce, mobile applications, and social media. It didn’t last long. per cent, which represents an 18.7

Inventory Management 279

Inventory Management Customer Experience Supermarket Shopping 279

Retail TouchPoints

APRIL 1, 2025

Take for example Stop & Shop, a popular supermarket chain in the Eastern U.S. Understanding that not all customers have smartphones or access to computers to access digital-only deals, the company introduced Savings Stations across its brick-and-mortar locations. boasting 365 locations.

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Grocer Checkout Point of Sale Advertising 147

Retail TouchPoints

MARCH 18, 2021

What has emerged as a genuine concern, however, are the incontrovertible shortcomings in customer experience. Online grocery’s previously lethargic rate of adoption meant that grocers lagged other retail sectors in multichannel merchandising systems, customer data management and fulfillment technology.

Fulfillment 246

Fulfillment Grocer Inventory Management Customer Experience 246

I Vend

APRIL 2, 2025

Beyond POS: Enhancing Customer Experience and Efficiency True retail management software extends beyond pure POS – it includes functionality that will help you to enhance customer experiences and operational efficiency. So think about retail management software with mobile POS functionality.

Management 52

Management Payment Services Inventory Management Point of Sale 52

Retail Focus

JUNE 20, 2024

Gambling companies have also been able to personalise the customer experience with AI technology. On the inventory management side, smart shelves are to be introduced, allowing shops to track which items need to be replaced.

Inventory Management 130

Inventory Management Checkout Customer Experience Supermarket 130

V Count

JULY 24, 2024

In the retail and supermarket industry, effective people counting systems play a crucial role in understanding customer behavior, optimizing operations, and driving business success. Two key features that enhance the capabilities of these systems are queue management and staff exclusion.

Management 98

Management Supermarket Checkout Inventory Management 98

365 Retail

MAY 1, 2025

The Costs of the Wrong ESL Choice It is important to understand the advantages of ESL technology, how it elevates not only the retail experience for customers but also generates value for businesses. One procurement manager commented anonymously, Weve had consistent problems with one of our previous ESL lines failing within months.

Inventory Management 52

Inventory Management Supermarket Management Returns 52

I Vend

NOVEMBER 14, 2024

 As the holiday season approaches, supermarkets start to gear up for their busiest time of the year. We all like to eat, drink and be merry, and that means big business for supermarkets and grocery stores. iVend’s Retail Management Solution iVend helps supermarkets run efficiently at any time of year.

Supermarket 52

Supermarket Payment Services Promotions Management 52

Retail Focus

JUNE 14, 2024

Whether you are browsing the aisles of your closest supermarket or walking the stalls of the local market on a Saturday morning, you are almost certain to come across some form of point of sale or point of purchase materials.

Payment Services 147

Payment Services Point of Sale Customer Experience Consumer 147

Inside Retail

APRIL 25, 2023

This can be seen by the adoption of QR codes – the use of which accelerated amid Covid-19 restrictions – self checkout in supermarkets and autonomous mobile robots, which are being utilised by major retailers for (among other things) logistical, supply chain and other inventory management tasks.

Shopping 130

Shopping Payment Services Inventory Management Supply Chain Management 130

Inside Retail

JANUARY 24, 2023

They covered how brands can provide elevated and curated customer experiences and how clear differentiation, and even re-invention, can be critical to meeting consumer demand and providing a sustainable future for retailers. Data is key to optimising the customer experience.

Fulfillment 130

Fulfillment Customer Experience Consumer Returns 130

I Vend

AUGUST 17, 2022

Supermarket shopping is, for the vast majority of consumers, an essential. So what supermarket shoppers want above all is convenience. Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible.

Payment Services 52

Payment Services Inventory Management Checkout Supermarket 52

I Vend

DECEMBER 11, 2023

Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience. Scan and Go, with customers scanning their own goods, continues to grow, and as do vending machine stores, such as Mini 7-Eleven.

Payment Services 59

Payment Services Inventory Management Checkout Point of Sale 59

I Vend

FEBRUARY 9, 2024

Process automation – such as inventory management , tracking stock levels and re-ordering. Customer service – chatbots and personal assistants to enhance the customer experience. Scan and Go, with customers scanning their own goods, continues to grow, and as do vending machine stores, such as Mini 7-Eleven.

Payment Services 52

Payment Services Inventory Management Checkout Point of Sale 52

I Vend

MAY 9, 2022

For retailers who understand the pattern of how retail is changing, and have a retail strategy to address it, supplying locally made, grown or produced goods can be a powerful way to deliver a positive customer experience, increase loyalty and generate additional sales and revenue.

Promotions 52

Promotions Customer Experience Inventory Management Management 52

365 Retail

DECEMBER 12, 2023

In August 2023, the supermarket Rede Smart launched Smart Toda Hora. Customers unlock the door with the app, receive a personalized greeting voice message thanks to an integration with OpenAI, and scan and pay for the products using just their phone. .” With about 100 stores, they provide snacks to condos across Brazil.

Payment Services 59

Payment Services Checkout Store Layout Inventory Management 59

Retail TouchPoints

NOVEMBER 5, 2024

The in-store grocery shopping experience has held on to its appeal, even as supermarket retailers have realized that they also need to offer customers simple, yet personalized, digital commerce options. But supermarkets can no longer rely on simply providing a top-notch store experience for success.

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Supermarket Shopping Consumer Merchant Services 275