Retail TouchPoints

APRIL 25, 2024

The VIP Suite, which is expected to open later in 2024 in the center’s luxury wing, The Adirondacks District, also will host private events and offer personalized service and curated customer experiences. powered AI technology to assist shoppers during the 2023 holiday season.

Inventory Management 263

Inventory Management Customer Experience Fulfillment Shopping 263

Retail TouchPoints

SEPTEMBER 16, 2024

As a company, we are always looking for ways to innovate and enhance both our operations and the customer experience,” said Scott Kessler, EVP and CIO of Northeast Grocery in a statement. Northeast Grocery is encouraging shoppers to provide feedback during the pilot program to help shape the future of this initiative. “As

Inventory Management 273

Inventory Management Wholesale Supermarket Customer Experience 273

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

Payment Services 246

Payment Services Inventory Management Checkout Loss Prevention 246

Theatro

MAY 9, 2024

Leveraging its advanced algorithms and neural networks, Generative AI can empower store associates with real-time information, personalized product knowledge, and streamlined workflows, ultimately elevating the in-store shopping experience.

Store Operations 96

Store Operations Inventory Management Customer Experience Management 96

Retail TouchPoints

MAY 21, 2024

Additionally, network analytics can provide real-time feedback on inventory levels, predict future demand based on historical data and current trends and optimize supply chain operations. Integrating network analytics with existing inventory management systems brings about a synergy that enhances accuracy and responsiveness.

Inventory Management 264

Inventory Management Payment Services Store Layout Promotions 264

Retail TouchPoints

AUGUST 29, 2024

Simply put, the costs of readers have come down substantially, and the benefits for stores are even larger than before. Most retailers are now rolling out RFID inventory management use cases like receiving, adjustments and cycle counting via handheld reader. In this case, RFID in-store is the proverbial magic bullet.

Customer Experience 297

Customer Experience Shipping Inventory Management Management 297

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278

Retail TouchPoints

JULY 17, 2023

Apart from refrigerators, Walmart utilizes IoT sensors to remotely control its HVAC systems in stores in a particular U.S. region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Inventory management. Exceptional customer experience.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

MAY 29, 2024

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

Payment Services 264

Payment Services Inventory Management Promotions Management 264

Retail TouchPoints

JUNE 3, 2024

Dollar General has “prioritized increasing the employee presence at the front end of our stores to provide a friendly, welcome and elevated level of engagement to our customers, while also facilitating a positive checkout experience,” he noted. “We

Checkout 279

Checkout Payment Services Inventory Management ATS 279

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. If a customer walks into a store and says, ‘My hands are full, ship it to me,’ that’s one experience we have to offer.

Planning 317

Planning Wholesale Customer Experience Store Operations 317

Retail TouchPoints

AUGUST 5, 2024

In fact, the 2023 Retail TouchPoints Store Operations Survey found that among the 82% of respondents who have armed associates with mobile devices, 59% saw improved employee productivity while 50% saw improved cross-sells and upsells. “For The retailer also has tapped Jumpmind’s Promote application for managing deals and promotions.

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Retail TouchPoints

MARCH 16, 2023

“By deploying Tally in all of our club locations, we will gain unprecedented insights which will leverage real-time data, enabling us to continuously improve our operation and ensure that we’re offering the best possible experience to both our team members and members.”

Wholesale 279

Wholesale Location ATS Inventory Management 279

Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress.

Fulfillment 306

Fulfillment Shipping Inventory Management Location 306

Retail TouchPoints

JANUARY 13, 2023

Lululemon is in the process of rolling out a cloud-based RFID inventory management solution to its 600+ stores globally that will help the retailer optimize its in-store product assortments.

Inventory Management 289

Inventory Management Fulfillment Planning Management 289

Retail TouchPoints

AUGUST 4, 2023

Features such as inventory management and the ability to track sales allow operators to keep track of which items sell better than others. Understanding what customers want helps improve their overall experience. The inventory management features also help operators track any theft.

Payment Services 246

Payment Services Kiosk Marketing Inventory Management 246

Retail TouchPoints

FEBRUARY 10, 2022

Leite’s experience on the show not only amplified her “people-first” leadership philosophy, but also prompted a number of investments to address problems she uncovered while undercover, including: $500,000 on product education for store associates, known as Health Enthusiasts; $1.5 million on inventory management solutions; $1.2

Inventory Management 321

Inventory Management Beauty and Health Management Planning 321

Retail TouchPoints

AUGUST 11, 2020

In the retrofitted stores, Standard Cognition will integrate its technology with existing Circle K systems and work with the retailer’s current store layout, fixtures and lighting, as well as existing inventory management and replenishment processes.

Checkout 268

Checkout Payment Services Store Layout Kiosk 268

Retail TouchPoints

NOVEMBER 20, 2023

This approach to in-store product placement allows employees to easily monitor popular items and acknowledge customers in areas where they are displayed. Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management.

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

Customer Experience 82

Customer Experience Shrinkage Checkout Inventory Management 82

Retail TouchPoints

JANUARY 11, 2024

That includes POS systems that can manage both merchandise and menu items, as well as inventory management software that once only had to track the latest fashion trends and are now being used to ensure fresh ingredients are in stock for the lunch rush.

ATS 275

ATS Wholesale Inventory Management Fashion 275

Retail TouchPoints

MAY 11, 2023

As shopper expectations and demands grow, the retailer will feel the pressure to improve operational efficiencies. Technologies such as self-checkout, digital shelf tags and inventory management systems are designed to help retailers keep up with demand and drive costs out of their operations. Notice a common thread here?To

Kiosk 266

Kiosk Consumer Inventory Management Customer Experience 266

Retail TouchPoints

AUGUST 14, 2023

This change is necessary to provide the real-time data that powers the robots and automation tools that are central to retailers’ inventory management. For example, grocery retailers have made infrastructure changes in their warehouses and microfulfillment centers by upgrading network connectivity in these facilities.

Payment Services 245

Payment Services Checkout Inventory Management Grocer 245

Retail TouchPoints

MAY 3, 2023

Brick-and-mortar stores will continue to be important distribution nodes in the omnichannel experience, so taking the steps toward linking sustainability efforts to the customer experience will ultimately grow brand value and move us toward a more sustainable future.

Visual Merchandising 278

Visual Merchandising Consumer Inventory Management Customer Experience 278

Retail TouchPoints

OCTOBER 3, 2023

The desire to ship even ground service from stores to deliver more orders within two business days is another customer experience-focused market driver.

Fulfillment 286

Fulfillment Drop-Shipping Shipping Markdowns 286

Retail TouchPoints

NOVEMBER 18, 2021

But this “new normal” requires retailers to have access to accurate inventory data — often across multiple channels, both in-store and online. The key is investing in real-time inventory.

Supply Chain Management 264

Supply Chain Management Fulfillment Shipping Inventory Management 264

Retail TouchPoints

FEBRUARY 12, 2021

Retail companies committed to improving the customer experience have realized they need to stop relying on inventory buffers to ensure items are in stock when they need them. The lack of digitization in the supply chain coupled with unpredictable demand makes inventory management chaotic at best.

Fulfillment 286

Fulfillment Markdowns Inventory Management Customer Experience 286

Retail TouchPoints

DECEMBER 12, 2023

Barach guides development and customer deployment of antuit.ai AI-powered data solutions specifically related to pricing optimization, inventory management and advanced demand forecasting for major retailers.

Markdowns 278

Markdowns Retailing Pricing Promotions Fulfillment 278

Retail TouchPoints

FEBRUARY 11, 2021

The technology refresh is being accompanied by a $250 million investment in the 450 of its stores that generate 60% of the company’s revenue.

Inventory Management 173

Inventory Management Space Planning Fulfillment Planning 173

Retail TouchPoints

FEBRUARY 21, 2023

Better communication between in-store staff, store managers and supply chain personnel via 5G devices will allow for responding to customer queries. Connected devices also allow for personalization and improved customer service. 5G-enabled tools can allow for order picking and inventory management.

Sporting Goods 264

Sporting Goods Payment Services Shrinkage Point of Sale 264

Retail Pro

NOVEMBER 24, 2021

The struggle is real for customers hoping to take some of the legwork out of shopping by researching products online before heading to a store – only to make the drive and discover the product they decided on isn’t available, … Continue reading → The post 6 Ways to connect your physical and digital store operations for better omnichannel (..)

Store Operations 76

Store Operations Shopping Inventory Management Returns 76

Small Biz Trends

DECEMBER 6, 2022

It comes with its own card reader and offers additional features such as payroll, inventory management tools, sales data, and more. Paypal Zettle includes various key POS features, including payment processing, sales data, inventory management, and more. However, it has become a favorite POS for small business owners.

Point of Sale 115

Point of Sale Payment Services Merchant Services Inventory Management 115

Inside Retail

NOVEMBER 27, 2023

The journey towards this tech-augmented retail reality is exhilarating, filled with opportunities to craft unforgettable customer experiences, optimise operations and carve out a competitive edge in a bustling market. This is especially crucial in managing seasonal or event-driven merchandise.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

NOVEMBER 5, 2024

Many elements of supermarket operations have to work in harmony for digital grocery shopping to succeed, from sophisticated order management and inventory management solutions that operate in real time as well as efficient methods for picking, packing and delivering orders to shoppers, either via home delivery or in the store’s parking lot.

Supermarket 275

Supermarket Shopping Consumer Merchant Services 275

Retail TouchPoints

JULY 28, 2020

But it also is time to seize this as an opportunity to get ahead and transform a customer’s experience for the better.

Inventory Management 255

Inventory Management Fulfillment Payment Services Consumer 255

RETAIL MANAGEMENT SOFTWARE

JULY 29, 2024

Many retailers see a 4x return on their initial investment within a few months, thanks to broad applications spanning store operations, supply chain, e-commerce, and vendor relationships. Supporting Store Teams and Enhancing Customer Experience In-store technology must enhance the experience for both store teams and shoppers.

Inventory Management 96

Inventory Management Shrinkage Promotions Store Operations 96

Wiser

JULY 31, 2023

Strategies for Monitoring Planogram Compliance Monitoring planogram compliance is a crucial aspect of retail operations, ensuring that products are displayed in a way that maximizes sales and enhances the customer experience.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145