Retail TouchPoints

MAY 21, 2024

By examining this network traffic, retailers can gain valuable insights, such as the most frequented areas of a store, the effectiveness of digital signage, the efficiency of store layouts and even the performance of online versus in-store promotions. The potential of network analytics extends far beyond simple foot traffic analysis.

Inventory Management 264

Inventory Management Payment Services Store Layout Promotions 264

Retail TouchPoints

SEPTEMBER 16, 2022

The retailer has utilized the mobile system to improve service efficiency and give its associates access to each customer’s transaction history, wish lists and preferences so that they can provide more personalized shopper interactions. BTM Global led the implementation.

Jewelry 278

Jewelry Inventory Management Promotions Customer Experience 278

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. Enhanced Inventory Management Effective inventory management is vital for retail success.

Inventory Management 111

Inventory Management Location Management Supply Chain Management 111

Retail TouchPoints

MAY 29, 2024

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

Payment Services 264

Payment Services Inventory Management Promotions Management 264

Independent Retailer

DECEMBER 23, 2022

This is why inventory management is key, especially as retailers look to deal with unsold merchandise after the holidays. “Seemingly overnight, shortages are flipping to inventory surpluses in certain categories. . Offer Promotions & Product Markdowns. Donate Excess Inventory. Liquidate Excess Inventory.

Inventory Management 98

Inventory Management Wholesale Management Markdowns 98

Inside Retail

APRIL 8, 2025

In a rush to create a shopping environment that wows customers and entices them to spend, many retailers overlook the payment process’s impact on the overall customer experience. He recommends retailers try out their in-store customer experience from the consumers perspective.

Payment Services 130

Payment Services Customer Experience Inventory Management Consumer 130

Retail TouchPoints

DECEMBER 13, 2024

The retail industry in particular has largely embraced these 2D barcodes to elevate shopping experiences, using the technology to access everything from contactless payments and product content to price comparisons and personalized promotions. This creates a virtuous cycle of improved customer experience and increased brand loyalty.

Payment Services 263

Payment Services Customer Experience Inventory Management Promotions 263

Retail TouchPoints

AUGUST 5, 2024

“For example, if a customer does a product return at the register, and then [the product] gets reintroduced into inventory — all those steps are built into the process now. Additionally, Jumpmind built an inventory management tool into the POS, so we can transfer product, receive product and do cycle counts — it’s all baked in now.”

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Retail TouchPoints

JULY 17, 2023

region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Interconnected IoT devices, including GPS and RFID tags, allow retailers to track the entire journey of their products, from production to the customers’ sites. Inventory management.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

Merchant Services 279

Merchant Services Inventory Management Grocer Customer Experience 279

Retail TouchPoints

JANUARY 15, 2024

Among the current top use cases for AI in retail are: Store analytics and insights; Personalized customer recommendations; Adaptive advertising, promotions and pricing; Stockout and inventory management; and Conversational AI. But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 312

Loss Prevention Planning Customer Experience Inventory Management 312

Retail TouchPoints

APRIL 1, 2025

Grocers worldwide are investing in AI-powered retail media strategies, such as platforms that allow them to analyze vast amounts of data to optimize ad placements, personalize promotions and modernize inventory management (think: those Caper Carts Aldi and Instacart are partnering on).

Grocer 147

Grocer Checkout Point of Sale Advertising 147

Inside Retail

SEPTEMBER 3, 2024

This enables retailers to make data-driven decisions, improve forecasting accuracy, and enhance customer experiences, while also reducing costs and boosting profits. Inventory management Predictive analytics: This helps optimise your stock levels, preventing overstocking and stockouts.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Independent Retailer

NOVEMBER 15, 2024

Management is aimed not only at increasing sales, but also at building customer loyalty and reducing costs. Also: 3 Strategies to Help Grow Your Business Importance of Retail Management Effective retail management can be your competitive advantage. This will improve the customer experience and increase sales.

Management 105

Management Wholesale Visual Merchandising Promotions 105

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. How Farfetch Boosted Customer Satisfaction 25% with Customer-Centric AI.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

OCTOBER 14, 2021

One of the best ways to do that, and a tactic retailers of all sizes already are employing, is by offering customers deals they can’t refuse. That’s a key reason that the the holiday promotions cycle has kicked off earlier than ever before , with Amazon, Walmart and Target leading the charge. Early Birds Get the Products.

Marketing 299

Marketing Promotions Consumer Customer Experience 299

I Vend

OCTOBER 26, 2024

Inventory is a big part of your retail business investment – up to 80% of the total in some cases. Flawless inventory management is therefore one of the most effective things you can do in order to reduce costs and maintain smooth operations. Learn about our integrated POS, inventory management and smart replenishment.

Inventory Management 52

Inventory Management Point of Sale Management Markdowns 52

Retail TouchPoints

AUGUST 17, 2021

Online retailers are using AI to create intent-based promotions. There, the AI engine measures customer intent within moments of the user arriving on-site and presents offers designed to meet that intent and close a sale. In physical stores, we’re seeing AI used to improve the customer experience.

Checkout 306

Checkout Payment Services Customer Experience Inventory Management 306

Retail TouchPoints

OCTOBER 6, 2023

Accurate demand forecasting is the bedrock of efficient inventory management — a vital logistics function that should be operating at peak performance levels during the holiday shopping season when consumers expect the inventory they want to be available. 1: Demand forecasting. 2: Order cycle time.

Fulfillment 310

Fulfillment Returns Shipping Promotions 310

Retail TouchPoints

FEBRUARY 20, 2025

The benefits to retailers can be immense McIntosh said that many Caper partners see as much as a double-digit lift in basket size among customers using the smart carts. One answer is that the connected capabilities of the cart allow retailers to provide customers with more relevant promotions and recommendations.

Grocer 191

Grocer Shopping Consumer Management 191

Retail TouchPoints

MARCH 18, 2021

What has emerged as a genuine concern, however, are the incontrovertible shortcomings in customer experience. Online grocery’s previously lethargic rate of adoption meant that grocers lagged other retail sectors in multichannel merchandising systems, customer data management and fulfillment technology.

Fulfillment 246

Fulfillment Grocer Inventory Management Customer Experience 246

Retail TouchPoints

DECEMBER 12, 2023

In this kind of shopping environment, how should retailers align their promotions and markdowns for the greatest impact? Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs? Barach guides development and customer deployment of antuit.ai

Markdowns 278

Markdowns Retailing Pricing Promotions Fulfillment 278

365 Retail

JANUARY 9, 2025

Businesses can set up workflows for abandoned cart recovery, post-purchase follow-ups, and personalized product recommendations, all designed to enhance customer experiences and drive revenue without requiring manual input. This level of flexibility allows marketers to maximize the value of each customer interaction.

Inventory Management 98

Inventory Management Marketing Management Promotions 98

Retail TouchPoints

MAY 17, 2024

As stores try to balance protecting profit margins while delivering a unified customer experience, the escalating cost of returns has reached a breaking point. For example, loyal individuals who don’t have a high return rate can be rewarded with discounts and promotions to encourage them to continue on this path.

Returns 278

Returns Fulfillment Inventory Management Apparel 278

I Vend

APRIL 2, 2025

Omnichannel Integration Your customers no longer differentiate between shopping online and in-store and often want to use a blend of channels within the one transaction such as ordering online and collecting in the store (click and collect), buying online and returning in the store (BORIS) or ordering in-store for home delivery.

Management 52

Management Payment Services Inventory Management Point of Sale 52

Retail TouchPoints

MARCH 15, 2024

Many companies can track their own digital shelf data, allowing them to align products across platforms, perform A/B testing and improve inventory management. Opportunities for digital shelf optimization heavily depend on the changes on competitors’ shelves and how customers react to them. How can Web Scraping Help?

Inventory Management 264

Inventory Management Telecommunications Location Marketing 264

Inside Retail

JANUARY 3, 2023

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Meanwhile, other companies are using AI to provide a more personalised shopping experience for customers by analysing their browsing and checkout history.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

SEPTEMBER 7, 2022

The pandemic led to a surge in ecommerce, yet there are signs of reawakening life in the brick-and-mortar experience, and physical stores are seeking to regain market share. Above all, retail brands have learned that customer experience is key and that shoppers are demanding new levels of convenience.

Kiosk 264

Kiosk Inventory Management Management Accounting 264

Inside Retail

FEBRUARY 8, 2024

It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers. Like many retailers, we have had to contend with inflationary pressures and greater promotional cadence, which has had an impact on profits,” said King.

Department Stores 264

Department Stores Inventory Management Planning Returns 264

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 28, 2025

Whether its improving customer experiences or optimizing supply chains, staying on top of retail technology trends is essential for remaining competitive. ChainDrives seamless order fulfillment platform, for example, enables retailers to meet customer demands without friction, which is crucial to customer satisfaction.

Inventory Management 52

Inventory Management Payment Services Fulfillment Customer Experience 52

Retail Minded

AUGUST 1, 2024

Regardless, the importance of inventory management remains the same. We will examine some of the latest technologies, such as barcoding, RFID, and inventory management software. Not only will this provide a seamless customer experience, but it will also make inventory management a lot easier.

Inventory Management 59

Inventory Management Management Markdowns Promotions 59

Retail TouchPoints

JANUARY 12, 2022

For example, ERP software can automate time-consuming manual processes and centralize operational control while delivering valuable data that reveals consumer buying habits so you can build more effective promotions. Similarly, customers now present electronic coupons and “e-wallets” with uncompromising expectations.

Payment Services 277

Payment Services Wholesale Inventory Management Consumer 277

Retail TouchPoints

MARCH 9, 2022

It’s those retailers that can most quickly and accurately react to these turbulent market forces and behaviors that are creating the most innovative and positive customer experiences. The rest are at risk of losing customer loyalty, brand affinity and revenue. Identifying the Right Use Cases.

Store Layout 306

Store Layout Customer Experience Marketing Inventory Management 306

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278

Retail TouchPoints

NOVEMBER 18, 2021

But this “new normal” requires retailers to have access to accurate inventory data — often across multiple channels, both in-store and online. The key is investing in real-time inventory. Expect the Unexpected.

Supply Chain Management 264

Supply Chain Management Fulfillment Shipping Consumer 264

Retail TouchPoints

JANUARY 25, 2022

It’s energizing to think about customer experience transformation and what that could possibly mean for a business. In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge. We all like to think big.

Management 264

Management Marketing Customer Experience Inventory Management 264

Retail TouchPoints

SEPTEMBER 23, 2022

If you cannot fulfill orders at that rate and ship items with such diligence, your customer experience will suffer. Customization is easy with in-house fulfillment. Since the company owns the warehouse, it can customize the size, location, order and inventory management.

Fulfillment 331

Fulfillment Shipping Inventory Management Management 331