Retail TouchPoints

SEPTEMBER 16, 2022

The retailer has utilized the mobile system to improve service efficiency and give its associates access to each customer’s transaction history, wish lists and preferences so that they can provide more personalized shopper interactions. BTM Global led the implementation.

Jewelry 278

Jewelry Inventory Management Promotions Customer Experience 278

Retail TouchPoints

MARCH 11, 2021

Amid this significant shift to online, however, order fulfillment has been a drag on profit margins, according to The New Store Experience Imperatives in High-Touch Retail. The report also identified the need for retailers to create frictionless customer experiences across physical and digital touch points.

Fulfillment 321

Fulfillment Inventory Management Returns Point of Sale 321

Retail TouchPoints

AUGUST 5, 2024

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, water bottles and even packaged food from Stonewall Kitchen (along with paper, pens and school supplies, of course).

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Retail TouchPoints

MAY 29, 2024

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

Payment Services 264

Payment Services Inventory Management Promotions Management 264

Retail TouchPoints

JUNE 3, 2024

Dollar General has “prioritized increasing the employee presence at the front end of our stores to provide a friendly, welcome and elevated level of engagement to our customers, while also facilitating a positive checkout experience,” he noted. “We

Checkout 279

Checkout Payment Services Inventory Management ATS 279

Retail TouchPoints

JULY 17, 2023

region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Interconnected IoT devices, including GPS and RFID tags, allow retailers to track the entire journey of their products, from production to the customers’ sites. Inventory management.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

JULY 5, 2024

This setup not only helps avoid downtimes during critical sales periods but also ensures that everything from order processing to inventory management runs smoothly.

Payment Services 278

Payment Services Customer Experience Inventory Management Consumer 278

Inside Retail

APRIL 8, 2025

In a rush to create a shopping environment that wows customers and entices them to spend, many retailers overlook the payment process’s impact on the overall customer experience. He recommends retailers try out their in-store customer experience from the consumers perspective.

Payment Services 130

Payment Services Customer Experience Inventory Management Consumer 130

I Vend

OCTOBER 26, 2024

Inventory is a big part of your retail business investment – up to 80% of the total in some cases. Flawless inventory management is therefore one of the most effective things you can do in order to reduce costs and maintain smooth operations. Learn about our integrated POS, inventory management and smart replenishment.

Inventory Management 52

Inventory Management Point of Sale Management Markdowns 52

Retail TouchPoints

MAY 30, 2023

The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities. Bouclair has rolled out a new POS platform in its 54 stores across Canada.

Home Furnishings 296

Home Furnishings Clienteling Inventory Management Fulfillment 296

Inside Retail

MARCH 17, 2022

Unified commerce is the new holy grail for retailers, promising previously unheard-of levels of customer insights and control over all elements of sales and inventory management. But what does that mean in practice for customers? Here are four of the most common uses of unified commerce in customer journeys.

Checkout 246

Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

JUNE 10, 2022

As a result of the success of self-checkout and popularity with customers, we have recently launched a pilot of stores that are entirely self-checkout. When combined with our data-driven inventory management, we believe these efforts will reduce store workload and drive greater efficiencies for our retail associates and leaders.”.

Checkout 304

Checkout Location Kiosk ATS 304

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. If a customer walks into a store and says, ‘My hands are full, ship it to me,’ that’s one experience we have to offer.

Planning 317

Planning Wholesale Customer Experience Store Operations 317

Retail TouchPoints

FEBRUARY 10, 2022

Leite’s experience on the show not only amplified her “people-first” leadership philosophy, but also prompted a number of investments to address problems she uncovered while undercover, including: $500,000 on product education for store associates, known as Health Enthusiasts; $1.5 million on inventory management solutions; $1.2

Inventory Management 321

Inventory Management Beauty and Health Management Point of Sale 321

Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

Customer Experience 98

Customer Experience Shrinkage Checkout Inventory Management 98

Retail TouchPoints

NOVEMBER 20, 2023

This approach to in-store product placement allows employees to easily monitor popular items and acknowledge customers in areas where they are displayed. Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management.

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

Retail TouchPoints

AUGUST 11, 2020

In the retrofitted stores, Standard Cognition will integrate its technology with existing Circle K systems and work with the retailer’s current store layout, fixtures and lighting, as well as existing inventory management and replenishment processes.

Checkout 268

Checkout Payment Services Store Layout Kiosk 268

Retail TouchPoints

JUNE 29, 2021

The data is available in real time at the POS, empowering store associates to deliver seamless brand experiences with capabilities such as mobile checkout, endless aisle, store fulfillment, inventory management and clienteling. As we grow, we want to be the best we can be.

Clienteling 213

Clienteling Inventory Management Checkout Fulfillment 213

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Better communication between in-store staff, store managers and supply chain personnel via 5G devices will allow for responding to customer queries. Tractor Supply Co.

Sporting Goods 264

Sporting Goods Payment Services Point of Sale Shrinkage 264

Retail TouchPoints

SEPTEMBER 7, 2022

The pandemic led to a surge in ecommerce, yet there are signs of reawakening life in the brick-and-mortar experience, and physical stores are seeking to regain market share. Above all, retail brands have learned that customer experience is key and that shoppers are demanding new levels of convenience.

Kiosk 264

Kiosk Inventory Management Management Accounting 264

I Vend

JANUARY 13, 2022

Returns Management: Returns drives sales and satisfaction Returns management is an integral part of the overall customer experience and your returns policy is therefore an important element. But managing refunds can be costly and time-consuming.

Customer Experience 98

Customer Experience Returns Management Inventory Management 98

Retail TouchPoints

FEBRUARY 20, 2025

This sentiment was echoed by Instacart CEO Fidji Simo in his Q3 2024 letter to shareholders : Because we have already built integrations with retailers core systems from their point-of-sale to catalog to loyalty programs to couponing we can much more easily launch new technology offerings for their stores as well, which gives us a right to win in (..)

Grocer 191

Grocer Shopping Consumer Management 191

I Vend

APRIL 2, 2025

If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation.

Management 52

Management Payment Services Inventory Management Point of Sale 52

M19 Retail

DECEMBER 4, 2024

Mobile POS systems (mPOS) have emerged as a powerful tool for retailers to meet these expectations while simultaneously streamlining operations, enhancing flexibility, and driving sales. Here’s a closer look at the transformative impact of mobile pos systems on the retail experience. Ready to Transform Your Retail Operations?

Payment Services 52

Payment Services Checkout Inventory Management Customer Retention 52

Retail TouchPoints

JUNE 25, 2021

And while impacts and intents varied across those industries, retail survey data uncovered a desire to accelerate 5G deployment in the short term while determining how to reimagine the customer experience in the long term. Redefining the Customer Experience. Adoption as a Short- and Long-Term Business Imperative.

Inventory Management 147

Inventory Management Customer Experience Point of Sale Consumer 147

Retail TouchPoints

AUGUST 14, 2023

This change is necessary to provide the real-time data that powers the robots and automation tools that are central to retailers’ inventory management. For example, grocery retailers have made infrastructure changes in their warehouses and microfulfillment centers by upgrading network connectivity in these facilities.

Payment Services 245

Payment Services Checkout Inventory Management Grocer 245

I Vend

MAY 8, 2024

Here’s some of the key ways that an integrated POS systems for wine and liquor can underpin growth strategies for wine and liquor stores: POS – integrated POS software for wine and liquor stores helps with efficiency at the checkout, enhancing the customer experience and streamlining operations in wine and liquor stores.

Shrinkage 91

Shrinkage Inventory Management Payment Services Point of Sale 91

Inside Retail

MARCH 17, 2025

Another challenge is that it usually requires retailers to overhaul their operations completely around a new unified system, rather than taking a gradual approach to making various parts of the customer experience more seamless. What do retailers need to get started?

Inventory Management 165

Inventory Management Target Market Point of Sale Consumer 165

Inside Retail

APRIL 30, 2024

We needed to provide them an omnichannel experience,” said Peter Ratcliffe, head of technology at RM Williams. Central to this transformation was the adoption of NewStore , a unified commerce platform anchored in an omnichannel POS – with built-in solutions such as order and inventory management, clientelling, and store fulfilment.

Checkout 147

Checkout Clienteling Customer Experience Inventory Management 147

Retail Pro

DECEMBER 22, 2022

Powerful POS & retail management platform for better retail experiences ✓ Replenishment & inventory management ✓ Customer & employee management ✓ Available on iOS, Android, and Windows ✓ For mobile, laptop, and desktop devices ✓ Robust … Continue reading → The post Retail – What’s causing tension in your customer experience?

Customer Experience 52

Customer Experience Inventory Management Management Point of Sale 52

I Vend

OCTOBER 6, 2022

A retail business without a point of sale system seems unthinkable. Retail technology drives growth, through enhanced customer experience and increased sales. Mobile POS Mobile POS enables staff to interact with customers in the aisle, rather than simply at the checkout. And the payoff?

Inventory Management 98

Inventory Management Payment Services Point of Sale Checkout 98

I Vend

APRIL 6, 2023

A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. iVend Point of Sale (POS) iVend are leading experts in retail point of sale.

Payment Services 98

Payment Services Point of Sale Customer Experience Inventory Management 98

Retail Focus

JUNE 14, 2024

Whether you are browsing the aisles of your closest supermarket or walking the stalls of the local market on a Saturday morning, you are almost certain to come across some form of point of sale or point of purchase materials.

Payment Services 147

Payment Services Point of Sale Customer Experience Consumer 147

I Vend

APRIL 5, 2023

iVend Point of Sale (POS) iVend are leading experts in retail point of sale. Read more A point of sale (POS) system is the nerve centre of any retail operation. Cloud point of sale can be accessed from anywhere, is automatically updated and doesn’t have to be replicated across every store.

Customer Experience 52

Customer Experience Payment Services Point of Sale Inventory Management 52

Retail Focus

SEPTEMBER 17, 2024

Whether it’s maintaining your point-of-sale (POS) systems, overseeing your inventory management software, or ensuring smooth website functionality for eCommerce operations, having a reliable IT support team ensures everything works seamlessly.

Payment Services 130

Payment Services Inventory Management Customer Experience Management 130

Star Miconics

JANUARY 26, 2023

But while those things are still in the realm of science fiction, AI has become increasingly engrained in the modern technology we now use every day, from our smartphones to our point-of-sale (POS) systems. AI helps consumers and workers streamline their activities and increase productivity. But what is artificial intelligence?

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Point of Sale Merchant Services Inventory Management Management 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. Instant Product Search.

Payment Services 97

Payment Services Point of Sale Customer Retention Customer Experience 97