Remove Customer Experience Remove Inventory Management Remove Markdowns
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How AI is Revolutionising the Retail Sector

Retail Focus

Retailers are using AI in various ways to improve customer experiences, streamline operations, and gain valuable insights from data. This helps retailers optimise inventory levels, staffing, and promotions for smoother operations and waste reduction. This reduces overstocking and the need for massive markdowns.

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Navigating AI Adoption: Why the Co-Pilot Approach is the Most Successful  

Retail TouchPoints

Early use cases for AI in retail include inventory management, dynamic pricing, customer service chatbots, loss prevention and personalized marketing. Examples can include customer service escalations, product recommendations for high-involvement purchases, new product introductions and other more complicated tasks.

Markdowns 306
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As the Holidays Approach, it’s Time to Rethink Retail Pricing Methodology…and AI Can Help

Retail TouchPoints

In this kind of shopping environment, how should retailers align their promotions and markdowns for the greatest impact? Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs?

Markdowns 274
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7 Tips for Wholesale Inventory Management

Independent Retailer

This is why inventory management is key, especially as retailers look to deal with unsold merchandise after the holidays. “Seemingly overnight, shortages are flipping to inventory surpluses in certain categories. . Offer Promotions & Product Markdowns. Donate Excess Inventory. Liquidate Excess Inventory.

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Is Your Fulfillment Strategy Healthy Enough to Keep Pace with Customer Expectations?

Retail TouchPoints

The desire to ship even ground service from stores to deliver more orders within two business days is another customer experience-focused market driver. This last, critical element (markdown avoidance) is the least fully adopted technique across the retail landscape today.

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From Barcodes to Bytes: Retailers Prepare for Next-Generation UPC

Retail TouchPoints

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

Using AI for search, merchandising and personalization is necessary to deliver a great customer experience and provide consumers with what they want. Optimizing inventory based on trends and historical data means the customer will get the exact item they are looking for. Use Tech to Augment the Customer Experience.

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