Remove Customer Experience Remove Inventory Management Remove Location
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PetSmart Rolls Out Store Solution to Improve Inventory Management and Digital Fulfillment

Retail TouchPoints

PetSmart has deployed the gStore platform from GreyOrange to enhance inventory management and store operations in its nearly 1,700 stores. The SaaS solution includes capabilities for optimizing digital fulfillment by utilizing dynamic pick paths and real-time inventory data for customizable routes.

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How Hot Topic and Lamps Plus Mastered Inventory Management and More

Retail TouchPoints

For our customers it’s all about breadth.” Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience. Additionally, its products are often delicate and heavy, which makes getting delivery right paramount for a good customer experience.

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WHSmith Moves to Cloud-Based Tech Model to Support North American Expansion

Retail TouchPoints

Travel retailer WHSmith North America has moved its merchandising, inventory management and sales audit solutions from an on-premises to a cloud-based model as it prepares to drive growth in North America with a significant pipeline of new stores.

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Walmart Canada Rolls Out AI-Powered Out-of-Stock Detection to All Locations

Retail TouchPoints

It also empowers our associates with cool tech that makes a big difference in the way they are able to work and provide the best possible customer experience.”. Walmart also has built out its inventory management capabilities at its U.S.

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BJ’s Wholesale Club to Power Up Shelf-Scanning Robots at All Locations

Retail TouchPoints

BJ’s will use this real-time data to enable faster restocking, help associates and shoppers to quickly locate products and improve inventory tracking. The ultimate goal is to free up associates’ time to put more of their effort toward customer service while enabling optimal store conditions and accurate merchandising execution. “We

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Dollar General to Trial 100% Self-Checkout Stores at 200 Locations

Retail TouchPoints

Now, Owens said the company also plans to begin testing a 100% self-checkout store format across 200 locations this year. Self-checkout provides customers with another flexible and convenient checkout solution, while also driving greater efficiencies for our store associates,” said Owens on the earnings call.

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Australian retail’s robotic near future

Inside Retail

As consumer demands evolve and competition intensifies, retailers are increasingly looking to robotic solutions to streamline operations, improve customer experiences, and drive efficiencies across the supply chain. This example illustrates how robots can enhance customer service in a retail setting.