Remove Customer Experience Remove Home Furnishings Remove Payment Services
article thumbnail

City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

article thumbnail

2024 Home Furnishings Industry Trend Guide

Storis

So, buckle up, home furnishings retailers; we’re ready to accelerate. To accelerate, “the architectural makeup of retail systems must work in harmony across all platforms to accommodate customers. Retail is positioned for a transformative reinvention of the guest experience.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Guest Post: Understanding Digital Customer Experience in Retail Industry

Hyken

He shares how retailers can understand the digital customer experience in the retail world. Did you know that 70% of consumers have stopped doing business with a brand following a poor customer experience? An experience through the customer’s buying journey is quite crucial and must be addressed by the retailers.

article thumbnail

City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

article thumbnail

How Ikea Australia plans to champion affordability and the shopping experience

Inside Retail

Customers may be considering items that are not necessarily new but new to them, by purchasing second-hand items. The rising expectations of customers are propelling our omnichannel strategy at lightning speed. These actions ensure our co-workers can remain focused on ‘value-add’ engagements for customers.

Planning 130
article thumbnail

From Manual to Modern: Transitioning Sales Teams to POS Systems 

Storis

An intuitive mobile point of sale system is your opportunity to empower your sales team, collect a wealth of data, and elevate the customer experience. Manual processes are prone to high error rates, with miswritten tickets leading to inventory inaccuracies that disrupt stock management and sales forecasting.

article thumbnail

Mastering Data Automation: A Webhooks Guide for Furniture Retailers

Storis

Retail leaders can take advantage of Webhooks to accelerate automation in their home furnishings retail operations and build scalable data-driven workflows. Webhooks are a powerful tool for data automation for retailers seeking to build intricate and timely customer experiences. What Is a Webhook?