Retail TouchPoints

MARCH 14, 2025

Many of these items will be available for customers to take home, and for larger items like sofas, the new stores proximity to the Wayfair fulfillment center in McDonough, Ga. will expedite deliveries.

Fulfillment

Retail TouchPoints

JULY 1, 2025

feature high-impact visual displays, measuring tools with 3D scanning technology to help shoppers achieve a perfect fit, and dedicated Men’s and Women’s Run Club spaces to encourage connection and provide curated assortments of performance running products, with assortments tailored to serve the needs of local running communities.

Sporting Goods

Retail TouchPoints

NOVEMBER 5, 2024

Store Assist is designed to digitize and streamline online order fulfillment workflows by allowing retailers to manage all orders and deliveries in one central location — from in-store pickup to ship-from-store, last-mile delivery orders and even third-party marketplaces.

Supermarket

Retail TouchPoints

JANUARY 22, 2025

Fanatics Collectibles will launch its first-ever flagship store in London this spring in an 8,647-square-foot space designed for interactive community-building events such as monthly trade nights, kids rip events, athlete appearances and partner activations in addition to retail space.

Location

Retail TouchPoints

APRIL 2, 2025

Simple buy online, collect in-store services dont measure up to expectations anymore: Theyre now a basic hygiene factor rather than a draw for customers. One way of doing this is through exclusive drops, whereby particular items are only available in-store and maybe even only to the first 50 or 100 customers to enter the store on a given day.

Social Commerce

Retail TouchPoints

MAY 23, 2025

FreshDirect is venturing beyond the digital realm for the first time in nearly 25 years with a pop-up store opening Memorial Day weekend in Southampton, N.Y. Through December, shoppers in the trendy Hamptons area can make in-person purchases of seasonal favorites, local products and FreshDirects fresh groceries.

Marketing

Retail TouchPoints

MARCH 19, 2025

Ikea will open its new store on Londons Oxford Street on May 1, 2025, featuring 62,430 square feet of retail space across three levels.

Home Furnishings

Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Additionally, 66% of retail executives who responded to design:retail’s survey indicated that they spent time and capital updating the fronts of their stores to accommodate in-store pickup experiences.

Fulfillment

Retail TouchPoints

APRIL 22, 2022

In today’s environment, for example, store operations needs to be connected not just to IT and merchandising but also store design and fulfillment, to support offerings like curbside pickup and BOPIS. Ecommerce executives need to be concerned with what happens when shoppers visit a brick-and-mortar store to check out an item in person.

Visual Merchandising

Retail TouchPoints

NOVEMBER 18, 2021

For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience across all channels. design:retail Conference & Expo : Unleash your creativity and rediscover your love for design and visual merchandising!

Visual Merchandising

VMS

DECEMBER 10, 2021

has announced its plan to open a semi-automated fulfillment center in Lebanon, Tennessee, according to a company press release. David Guggina, Senior VP, Automation and Innovation for Walmart, says, “We’re thrilled to be bringing a new high-tech fulfillment center to the community of Lebanon. Walmart (Bentonville, Ark.)

Fulfillment

Retail TouchPoints

NOVEMBER 17, 2023

Home Depot is on the leading edge with this type of tech usage: the 2023 Retail TouchPoints Store Operations Benchmark Survey revealed that just 28% of retailer respondents’ associates use mobile devices to audit visual merchandising and displays.

Loss Prevention

Retail TouchPoints

SEPTEMBER 28, 2021

Visual merchandising is critical to a store’s success as well. Whether it’s Black History Month, Pride Month, Halloween or the Christmas holiday season, promotions and messages are ongoing and you can only fulfill so much of that specificity with architecture.

Visual Merchandising

Retail TouchPoints

DECEMBER 13, 2023

Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo. This is a new reality for typical projects, according to Cornelius, and it is why her firm has changed its vernacular from “store design” to “experience design.” customer experience).

Loss Prevention

Retail TouchPoints

MAY 3, 2023

Brick-and-mortar stores will continue to be important distribution nodes in the omnichannel experience, so taking the steps toward linking sustainability efforts to the customer experience will ultimately grow brand value and move us toward a more sustainable future.

Visual Merchandising

Retail TouchPoints

APRIL 12, 2023

This concept is really like peanut butter and jelly, where we can fulfill the needs of a bathing suit brand like Frankies Bikinis , who can sign up for a six-month contract within that box. We want that ‘box’ to be part of our portfolio, but we always want it to be filled with a great brand.

Customer Experience

Retail TouchPoints

AUGUST 23, 2023

Technology in lighting, music, visual merchandising and other physical elements helps brands create immersive in-store experiences. Brands that stay nimble and ready to adapt to changing consumer habits and expectations have an advantage in earning customer loyalty.

Visual Merchandising

Retail TouchPoints

SEPTEMBER 18, 2024

Understanding these key differences is crucial for companies of all sizes, as it directly impacts customer experience and ultimately, the bottom line. In essence, retail packaging needs to be both visually captivating and structurally sound to ensure the product arrives on the shelf in pristine condition, ready to entice customers.

Loss Prevention

Retail TouchPoints

MAY 9, 2024

Customers of Whole Health Rx, powered by WellSync , first complete an online questionnaire regarding their medical history and goals, as well as a live video interview for further assessment, if deemed necessary. Medication subscriptions are priced at $269 per month, with an introductory price of $219.

Fulfillment

Retail TouchPoints

OCTOBER 16, 2024

warehouse to support faster on-demand fulfillment via Uber Eats ; and deployed an automated traceability network to help ensure food safety. “In In February 2024 Save A Lot brought retail media capabilities to its network of 800 independently owned and operated stores.

Supermarket

Retail TouchPoints

OCTOBER 12, 2021

Our team members are a key part of the experience, so we hire enthusiasts and seek to be seen as a friendly, clever ally. While the JOANN customer experience is extremely human-centric, the retailer doesn’t shy away from using technology. Customers have to wait in line, so it can be a difficult experience.

Customer Experience

Retail TouchPoints

FEBRUARY 9, 2022

Our advice is that if you’re taking over an empty storefront or some other mall space and you can do a design that transforms the space using vinyl wraps, loose fixturing and various types of visual merchandising, you can often create a pop-up without needing a new permit.

Visual Merchandising

Retail TouchPoints

JULY 12, 2022

Nearly half ( 46% ) of respondents said they plan to remodel and renovate a minimum of 11% of their store footprint through 2023, with many focusing on renovating the front of house to support flexible fulfillment ( 71% ) and reimagining the store floor and product displays ( 70% ). Download the research report now. .

Consumer

Retail TouchPoints

AUGUST 21, 2024

Alonement, a term coined to describe the positive, fulfilling experiences one can have while being alone, emphasizes the joy and rejuvenation found in having time for yourself. Many retailers are looking to the benefits of alonement, such as reduced stress and enhanced creativity, to inspire their designs.

Shopping

Retail TouchPoints

JULY 17, 2023

We were running full speed pretty quickly with their design team and their visual merchandising team.” “We both understood the mission of the brand, the mission of the store and the design and aesthetic of it. It was pretty flawless.

Location

Retail TouchPoints

AUGUST 6, 2020

We don’t know how shopping habits or product demand will change in a post-COVID-19 environment, but it will be more critical than ever to test and change store merchandising strategies to accommodate new consumer needs. AR visual merchandising automates manual store planning processes.

Visual Merchandising

VMS

JANUARY 20, 2023

Host David Kepron and Bazdar talk about Timberland, store design, visual merchandising and making great experiences. Amber’s diverse professional background includes retail design, visual merchandising, brand experience and fixture and lighting design. It’s about being bold. You know…do some research.

Visual Merchandising

Retail TouchPoints

OCTOBER 6, 2021

They want on-brand experiences from the moment they walk through the doors. Can retail fixturing fulfill this need? But today’s consumers want what’s commonly referred to as “experiential retail,” where they can go to a store and do more than just buy goods. Let’s say for example that you’ve started stocking a new line of pet food.

Shopping

Retail TouchPoints

JANUARY 24, 2024

For example, the company did not work with any external strategy or design partners; all tactical work was done in-house by retail and visual merchandising teams. In fact, Casper harnessed the unique knowledge and expertise of several other departments to bring the idea to life.

Visual Merchandising

Retail TouchPoints

OCTOBER 4, 2023

Instead, the space incorporates local tastes and aesthetics to elevate the customer experience, ensuring that shoppers feel a tangible sense of community with each visit. The design celebrates seasonal stories with flexible merchandise displays and offers multi-purpose space for programming and events.

Consumer

VMS

JANUARY 4, 2023

Like with my strategy of discovering a city, Rituals believes that the discovery process leads customer experiences in their stores. They are constantly innovating with new products and experiences like meditation chambers in their new flagship store in Amsterdam – built 100 meters away from the store I stumbled upon years ago.

Visual Merchandising

Retail TouchPoints

FEBRUARY 22, 2023

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even beforethe pandemic, the narrative focused on how malls were navigating the rise in online shopping and the associated fall in foot traffic.

Consumer

Retail TouchPoints

SEPTEMBER 24, 2024

the flagship provides shoppers with a personalized concierge-style experience where they can browse more than 25 pieces from Babyletto’s collection of modern cribs, recliners, gliders and dressers. Nursery bedding and furniture brand Babyletto has opened its first ever brick-and-mortar store in its home turf of Los Angeles.

Location

Retail TouchPoints

OCTOBER 8, 2024

Member customers will need to use the Sam’s Club Scan & Go app to record their purchases as they walk through the store.

Checkout

Retail TouchPoints

APRIL 3, 2024

very intentionally draws its design and merchandising inspiration from supermarkets rather than pharmacies. Photos courtesy Joyleaf Many cannabis retailing sites call themselves “dispensaries,” a pharmaceutical-tinged word that connects to their role in selling medical marijuana. But Joyleaf , in Roselle, N.J.,

Supermarket

A1 Retail

APRIL 13, 2022

Cegid – (Stand 6C80) – Global unified commerce provider Cegid’s Live Retail Store solution is a new generation of collaborative in-store apps, designed to make customer journeys smoother and help deliver the most efficient omnichannel experience.

Payment Services

CJ Retail Solutions

AUGUST 8, 2024

One key retail tactic that has a big impact on consumer behavior and purchase decisions is visual merchandising. In order to create a visually appealing and engaging shopping environment, products must be presented strategically. Creating an emotional connection through display can enhance customer experience and drive sales.

Visual Merchandising