Remove Customer Experience Remove Fulfillment Remove Space Planning
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Redefining Retail: Embracing Alonement in Design to Enhance Individual Shopping Experiences

Retail TouchPoints

Alonement, a term coined to describe the positive, fulfilling experiences one can have while being alone, emphasizes the joy and rejuvenation found in having time for yourself. As shopping becomes more of an individualized happening, rethinking traditional retail spaces is vital.

Shopping 258
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Bed Bath & Beyond Kicks Off $250 Million Tech Upgrade

Retail TouchPoints

The technology investment will enable Bed Bath & Beyond to use analytics and automation to support improvements in merchandising and inventory management, product lifecycle management, retail space planning and optimization, the launch of additional private-label brands, and real-time tracking of merchandise fulfillment within the supply chain.

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As Consumer Demand for Inclusion Rises, Retailers Must Tackle Legacy Issues and Attitudes

Retail TouchPoints

When brands and retailers try to bring extended sizing to market, they need to determine how many SKUs they need to allocate to specific stores to accommodate in-store shopping and online fulfillment. After all, there is no “perfect strategy” that can be replicated across all brands and product categories.

Consumer 284
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A Crisis Will Always Find A Supply Chain’s Weakest Link

Retail TouchPoints

With a change in demand by product, we saw a concurrent change in demand by fulfillment channel. While delivery windows are more flexible for a population ordered to remain at home, fulfilment in these new channels has still been challenging for many retailers.

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(Some of) the Technology that is Empowering the Customer Channel in Physical Retail

Retail Next

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .

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How Interior Define ‘Democratizes Customization’ with Digital Tech and Localized Sales

Retail TouchPoints

Customers meet virtually with a local design specialist who walks them through the process, just like they would in a physical store, while also helping them navigate the website and use a suite of digital tools including mood boards , space planning tools and an AR app that lets customers test out their creation in their room.

Shipping 150