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With a change in demand by product, we saw a concurrent change in demand by fulfillment channel. While delivery windows are more flexible for a population ordered to remain at home, fulfilment in these new channels has still been challenging for many retailers.
When brands and retailers try to bring extended sizing to market, they need to determine how many SKUs they need to allocate to specific stores to accommodate in-store shopping and online fulfillment. After all, there is no “perfect strategy” that can be replicated across all brands and product categories.
Alonement, a term coined to describe the positive, fulfillingexperiences one can have while being alone, emphasizes the joy and rejuvenation found in having time for yourself. As shopping becomes more of an individualized happening, rethinking traditional retail spaces is vital.
The technology investment will enable Bed Bath & Beyond to use analytics and automation to support improvements in merchandising and inventory management, product lifecycle management, retail spaceplanning and optimization, the launch of additional private-label brands, and real-time tracking of merchandise fulfillment within the supply chain.
While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customerexperiences with retailers, where the store is a fundamental part of the process. .
Customers meet virtually with a local design specialist who walks them through the process, just like they would in a physical store, while also helping them navigate the website and use a suite of digital tools including mood boards , spaceplanning tools and an AR app that lets customers test out their creation in their room.
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