Retail Focus

FEBRUARY 4, 2025

The retail sector has undergone massive changes in recent years thanks to advancements in artificial intelligence (AI) and automation. Retailers are using AI in various ways to improve customer experiences, streamline operations, and gain valuable insights from data.

Inventory Management 162

Inventory Management Markdowns Checkout Customer Experience 162

Retail TouchPoints

DECEMBER 12, 2023

In this kind of shopping environment, how should retailers align their promotions and markdowns for the greatest impact? Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs?

Markdowns 278

Markdowns Retailing Pricing Promotions Fulfillment 278

Retail TouchPoints

OCTOBER 14, 2022

Established retailers exploring how a marketplace model would best fit into their business strategy have a common question — what’s the difference between dropship and marketplace fulfillment that utilizes third-party sellers, and how can it benefit their business? The answer is, quite a lot.

Fulfillment 279

Fulfillment Management Accounting Promotions 279

Inside Retail

AUGUST 8, 2021

As a vertically integrated platform, Send owns every level of the customer experience from the warehouses, or Send Shops as they are known, to the inventory and delivery. This is a lose-lose situation for the vendor and customer alike. We don’t have this problem because we purchase wholesale and sell at retail prices.”.

Supermarket 130

Supermarket Fulfillment Wholesale Shopping 130

Retail TouchPoints

APRIL 14, 2025

Customers paid more than the average retail price for their purchases last year, indicating that people give generously when they know their purchase is helping others. This will be the second year Newmans Own has toured the truck; last year it served pizza at more than 20 stops to test the power of the pay-what-you-want model.

Promotions 165

Promotions Retailing Pricing Location Consumer 165

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

Payment Services 200

Payment Services Fulfillment Location Consumer 200

Retail TouchPoints

AUGUST 3, 2020

Retail TouchPoints (RTP): What implications do the five emerging customer segments have for retailers as they plan for a post-pandemic future? They’re looking for the best deal and are probably going to use the web to do price shopping. That would be a service price-sensitive consumers couldn’t get anywhere else.

Consumer 279

Consumer Fulfillment Retail Trends Shopping 279