Retail TouchPoints

OCTOBER 11, 2024

As a result, they are organizing the back-of-house environment in an efficient way that allows them to fulfill orders efficiently and accurately. They need the ability to install and have optimally running tech solutions that require minimal maintenance, which deploying at the edge can support.

Advertising 295

Advertising Drop-Shipping Checkout Supermarket 295

Retail TouchPoints

SEPTEMBER 25, 2023

Retail TouchPoints (RTP): How are the increasing demands for fast fulfillment affecting supply chains? What you offer [in terms of fast fulfillment], and to whom, is very important. On the other hand, ultra-liberal return policies are fine for the customer experience, but they’re really expensive. To provide a 99.5%

Returns 306

Returns Supply Chain Management Fulfillment Customer Experience 306

Retail TouchPoints

JANUARY 20, 2025

The holiday season brings a surge in shopping, both in-store and online. From mountains of packaging to returned products that may contain hazardous materials, management of returned, damaged or expired products becomes increasingly complex and voluminous during the holidays and post-holiday season.

Management 312

Management Returns Department Stores Merchandise Store 312

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience.

Checkout 285

Checkout Customer Experience Merchandise Store Consumer 285

Retail TouchPoints

JANUARY 20, 2021

As you walk through the mattress store, all you see is what seems like miles of white bedding and seemingly identical products. You feel your head begin to pound as you try to assimilate the barrage of messaging throughout the store. Unfortunately, similar customer experiences are everywhere.

Customer Experience 298

Customer Experience Fulfillment Consumer Marketing 298

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming.

Returns 328

Returns Merchant Services Drop-Shipping Consumer 328

Retail TouchPoints

MARCH 11, 2024

However, this is contradicted by the fact that Gen Z use stores for clothes more than millennials, although those physical locations may be more about a 24-hour pop-up than a four-story, stone-clad traditional department store.

Consumer 303

Consumer Department Stores Merchandise Store Advertising 303