Remove Customer Experience Remove Fast Fashion Remove Returns
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Can smarter warehousing boost Australia’s fashion industry?

Inside Retail

This fast-moving cycle pressures brands to accelerate production and delivery. Ultra-fast fashion brands like Shein and Temu have leveraged advanced analytics and agile supply chains to dominate the market. Fast fashions dominance and its impact Fast fashion has transformed retail dynamics.

Fashion 237
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Goodwill Industries: The Secret ‘Conduit’ for Textile Innovation and Circular Commerce

Retail TouchPoints

Key Goal: Extending the Product Lifecycle Goodwills operations allow it to take in and manage returns but also to identify items that can easily be resold. One Canadian retailer has Goodwill accept returns on its behalf, with customers then getting a voucher to shop for a new product with the retailer.

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How to transform returns from a costly headache into a profit centre

Inside Retail

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. Leaders in the industry understand they need to strategically address the post purchase journey and optimise for cost at each step while continuing to deliver a seamless customer experience.”

Returns 147
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How to transform returns from a costly headache into a profit centre

Inside Retail

For most retailers selling online, returns generate their greatest customer service challenges and inevitably drain profitability. Leaders in the industry understand they need to strategically address the post purchase journey and optimise for cost at each step while continuing to deliver a seamless customer experience.”

Returns 147
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From bikinis on a kitchen bench to global resort wear brand, Bydee boomed 700pc

Inside Retail

To optimise the customer experience and business model Bydee’s UK site went live last week, with a few tweaks tailored to the northern hemisphere. We put $1000 into US ad spend and that went crazy,” Hairis said, adding “I didn’t understand the potential until we saw the return on investment.”

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H&M’s New SoHo Location Features Secondhand Shop-in-Shop

Retail TouchPoints

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

Location 272
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Data-Driven Sustainability: How Supply Chain Efficiency and Clienteling Drive More Sustainable Operations and Customer Choices

Retail TouchPoints

With this deeper insight into both their sustainability initiatives and inventory stocking, businesses can better tread the line between meeting customer demand and minimizing waste to stay competitive in an ever-changing and complex market. There is also a significant intersection of sustainability with customer preference data.