Retail TouchPoints

OCTOBER 6, 2023

QVC has launched an accessible fashion collection, designed by Isaac Mizrahi, inspired by QVC Brand Ambassador for Accessibility Selma Blair and developed via collaborative efforts with the disability community. The collection’s first assortment, which debuts on QVC on Oct. 6, 2023 at 1 p.m.

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Fashion Apparel Accessories Marketing 279

Retail TouchPoints

OCTOBER 3, 2024

Social commerce and resale company Poshmark has rolled out a new fee structure designed to help sellers maximize their earnings. Poshmark has invested heavily in new programs and experiences to support its entire community; the company recently launched Posh Party Live, livestream events curated to specific fashion themes.

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Social Commerce Fashion Consumer Shopping 260

Retail TouchPoints

NOVEMBER 12, 2024

With these new experiences, Pinterest said it hopes to “bridge the gap between digital window shopping and real-world transactions” by helping users find the perfect gift, create personalized shoppable wish lists, and share and shop their gift ideas all in one place.

Shopping 264

Shopping Shipping Advertising Promotions 264

Retail TouchPoints

NOVEMBER 26, 2024

As a brand, True Religion is at the intersection of culture, commerce and fashion. We’ve learned that our customers are eager to receive unique perks, which is why True Rewards goes beyond offering promotional discounts,” said Kristen D’Arcy, Chief Marketing Officer of True Religion in a statement.

Promotions 288

Promotions Fashion Shopping Marketing 288

Retail TouchPoints

JANUARY 29, 2025

John Ferdinand: The changes in technology and consumer behavior, and the exponential growth in online sales activity for all products but particularly in fashion have all contributed. Retail TouchPoints (RTP): Has the growth of ecommerce contributed to the problem of counterfeiting?

Marketing 264

Marketing Promotions Consumer Apparel 264

Retail TouchPoints

NOVEMBER 25, 2024

We’ve brought in some partners who have been in the fashion industry to help with the infrastructure, which we desperately needed. We didn’t have an ERP system or any customer service systems; we were just running on Shopify and hoping for the best. We’ve more than doubled our sales since then, and it’s just been a dream.

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Wholesale Advertising Sporting Goods Marketing 275

Inside Retail

FEBRUARY 17, 2025

Customer We all know customer behaviour can be fickle; after all, we are all shoppers. But if you have never heard of social commerce, now is the time to stand up and pay attention. Statista has reported that the global value of social commerce will grow from US$1.3 Lets start with some fun facts.

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Retail TouchPoints

OCTOBER 24, 2022

Zara and eBay are advancing resale in the UK with two new initiatives: the launch of Zara Pre-Owned, and partnership with the British Fashion Council to launch the Circular Fashion Innovator’s Fund, respectively. Investments will focus on areas including the customer experience, circular inventory and services, and social commerce.

Fashion 264

Fashion Social Commerce Promotions Customer Experience 264

Retail TouchPoints

SEPTEMBER 14, 2022

Unfortunately that ancient (1989) bit of cinematic wisdom hasn’t exactly held true in the modern field of social media, where platforms including TikTok , Facebook and Instagram are increasingly pulling back on social commerce initiatives that have failed to attract enough of the right players. is livestream shopping.

Social Commerce 278

Social Commerce Shopping Advertising Consumer 278

Retail TouchPoints

AUGUST 12, 2022

By the close of its ninth edition in June, the New York Fashion Tech Lab (NYFTLab) and its largest-ever group of partner retailers and brands from major corporations had provided support to five women-led emerging business-to-business fashion technology companies. Photo courtesy of NYFTLab. “

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Social Commerce Fashion Returns Consumer 243

Retail TouchPoints

NOVEMBER 7, 2024

Many savvy brands are finding ways to deliver value outside of reducing their prices, including enhancing the shopping experience, from intuitive website design to personalized marketing and exceptional customer service. Customers were invited to resell past purchases, creating a circular shopping experience.

Marketing 278

Marketing Promotions Consumer Advertising 278

Inside Retail

NOVEMBER 29, 2023

At a time when consumers are conscious of spending, especially in the lead-up to the holiday period, offering more value through tailored customer experiences for free is key to getting consumers to purchase through certain retail channels. We’re a technology platform,” Mys Tyler CEO and founder Sarah Neill told Inside Retail.

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Customer Experience Fashion Returns Shipping 130

Retail TouchPoints

APRIL 4, 2022

We expect to see some pandemic-era commerce developments continue with some new twists, and we’re watching some emerging commerce trends that may go strong beyond 2022 — all with the goal of creating richer, more engaging customer experiences and stronger bonds between customers and brands.

Checkout 328

Checkout Drop-Shipping Customer Experience Shipping 328

Retail TouchPoints

AUGUST 6, 2024

ecommerce market with TikTok Shops, delivering the most complete social commerce experience to date. By understanding how these brands approach targeted advertising and sales tactics, legacy ecommerce retailers can modify their own strategies to achieve a higher level of customer engagement.

Advertising 278

Advertising Fast Fashion Social Commerce Marketing 278

Retail TouchPoints

JULY 19, 2022

Pinterest ’s role in the world of social media is blurry — consumers use the platform very differently than they do Instagram or TikTok, for example. But following a series of major strategic moves, the role Pinterest hopes to play in the burgeoning realm of social commerce is crystal clear.

Shopping 246

Shopping Social Commerce Merchant Services Fashion 246

Retail TouchPoints

JANUARY 10, 2024

We build technology to serve people and not the other way around,” said McMillon in his keynote.

Social Commerce 261

Social Commerce Fashion Shopping Consumer 261

Retail TouchPoints

APRIL 7, 2022

Social commerce. Those are just some of the emerging technologies that use inspiration and interactivity to capture the customer’s attention and drive conversion to site. When fully optimized, visual outfitting ensures retailers provide inspiration throughout the entire online customer journey. Livestreaming.

ATS 287

ATS Merchant Services Visual Merchandising Fashion 287

Retail TouchPoints

JULY 19, 2024

The luxury brand will offer items to help users playing the competitive Roblox fashion games Fashion Famous 2 and Fashion Klossette and in the Zepeto social avatar app. From now through July 21, the Coach House on Fifth Avenue in New York City will offer a special hands-on experience with these collaborations.

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Promotions Fashion Accessories Social Commerce 278

Retail TouchPoints

MARCH 10, 2023

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Fashion 246

Fashion Social Commerce Customer Experience Marketing 246

Retail TouchPoints

SEPTEMBER 18, 2024

Global fashion and lifestyle retailer Shein will host a special episode of its interactive shoppable livestream experience to unveil its Fall and Winter collections. 22, offering a 90-minute immersive journey in which consumers can explore the hottest fashion trends and simultaneously shop the looks via the Shein mobile app.

Fashion 273

Fashion Accounting Consumer Shopping 273

Retail TouchPoints

OCTOBER 12, 2023

Driven by these developing technologies, signs point to more digitally immersive shopping and social commerce experiences that will be easier for people with different abilities to navigate. So what’s at play here and where might we go next?

Social Commerce 297

Social Commerce Consumer Shopping Marketing 297

Retail TouchPoints

OCTOBER 15, 2021

But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. As a result, brands and retailers need to think more holistically about their customers and how they can present products to them across all channels in a way that relates to them.

Consumer 290

Consumer Merchant Services Markdowns Fulfillment 290

Inside Retail

JULY 24, 2024

Elevating the customer experience, going global and tapping into marketplaces were the common threads connecting the keynotes on day one of Online Retailer, Australia’s largest e-commerce conference and expo in Sydney.

Customer Experience 264

Customer Experience Checkout Marketing Shipping 264

Retail TouchPoints

NOVEMBER 14, 2023

The retailer, known for its ultra-low prices and treasure hunt customer experience, plans to file a lawsuit on Nov. Temu is taking its fight against impostors and “cybersquatters” to the courts. 16, 2023 in the U.S. This may be because they have bigger fish to fry.

Fast Fashion 261

Fast Fashion Customer Experience Promotions Consumer 261

Retail TouchPoints

JUNE 11, 2024

Although the Retail Innovation Conference & Expo agenda was replete with topics and trends around driving next-gen commerce experiences, from connected TV (CTV) to social commerce and retail media, the heart of each session was brimming with a candor — and even a vulnerability — not often found on event stages.

Beauty and Health 260

Beauty and Health Consumer Social Commerce Customer Experience 260

Retail TouchPoints

FEBRUARY 7, 2024

Augmented and virtual reality (AR/VR) have entered the mainstream, creating an opportunity for a stronger brand-customer relationship that fuels ongoing loyalty and engagement. Fashion brand ASOS’ “ virtual runway ” is a prime example of this — allowing shoppers to see the clothes they wish to purchase modeled on the catwalk.

Customer Retention 287

Customer Retention Customer Experience Advertising Consumer 287

Retail TouchPoints

DECEMBER 21, 2023

Kohl’s and Nine West launched an adaptive apparel line, and QVC leveraged some star power by launching an accessible fashion line in partnership with Selma Blair and Isaac Mizrahi. However, accessibility and inclusion aren’t just about the products retailers sell, but also the experiences they provide. Alicia Esposito 7.

Sporting Goods 306

Sporting Goods Advertising Consumer Apparel 306

Retail TouchPoints

MARCH 28, 2024

The Slick Rick in-game activation takes the experience a step farther by illustrating the retailer’s passion for not just fashion but also culture and community. “Collaborating with Roblox and Pacsun is a true honor,” said Slick Rick in a statement. ”

Fashion 277

Fashion Accessories Apparel Consumer 277

Retail TouchPoints

OCTOBER 6, 2021

Livestreaming is proving to be a powerful customer engagement tool. “We We think about it as a way to engage with customers in much more meaningful fashion ,” said Kim Tunick, Senior Director and Head of Brand Experiences and Partnerships for Walmart at the Coresight event. ‘Sell First, Entertain Second’.

Returns 312

Returns Shopping Fashion Consumer 312

Retail TouchPoints

MAY 22, 2024

This immersive experience features three distinct shopping environments designed around social trends and influencers: the underwater world of So Jelly, vintage Americana at Y’allternative and chic beauty and fashion at Go Chromatic.

Fashion 264

Fashion Location Planning Shopping 264

Retail TouchPoints

MAY 9, 2023

Despite the controversies, the fast-fashion brand has been named one of Gen Z’s favorite brands and one of the fashion industry’s most popular brands. As its reach and impact in the fashion industry continues to grow, SHEIN is focused on righting the brand ship and zeroing in on its manufacturing and product development processes.

Fulfillment 278

Fulfillment Fashion Apparel Fast Fashion 278

Retail TouchPoints

APRIL 28, 2023

That’s why he and his team are making vigorous efforts to discover some of the fashion industry’s most cutting-edge young designers and artists and to bring them into a growing community of collaborators. It’s about being part of a conversation in a really authentic way,” Zihaad said in an interview with Retail TouchPoints.

Fashion 278

Fashion Consumer Marketing Accounting 278

Retail TouchPoints

FEBRUARY 18, 2022

B2C fast fashion platform Wish has launched a new shoppable video feature to simplify the path to purchase on its site. The new Wish Clips feature allows merchants to create and upload five- to 30-second video clips that showcase their product in action.

Fast Fashion 286

Fast Fashion Fashion Marketing Shopping 286

Inside Retail

JANUARY 14, 2024

Fake fashion e-shops According to researchers at Avast, an internet security company, more than 4000 fake e-shops were set-up to exploit consumer spending in the post-festive season sales.

Payment Services 260

Payment Services Accounting Advertising Shopping 260

Retail TouchPoints

APRIL 25, 2023

Use your store experience to inform your approach — Livestreaming is about bringing the in-store experience online, so Shin said she taps into that expertise at the company for “on-air” talent and for selling tactics. and Canada. While most NYFW shows are exclusive, invite-only events, that would have been off-brand for Adore Me.

Shopping 265

Shopping Fashion Marketing Consumer 265

Retail TouchPoints

APRIL 5, 2023

As social media platforms slowly nix their live shopping efforts, fashion resale marketplace Poshmark is adding the feature with the official debut of Posh Shows following several months of testing. Available in the U.S. and Canada, Posh Shows enable sellers to livestream on Poshmark for the first time.

Shopping 263

Shopping Fashion Planning Social Commerce 263

Retail TouchPoints

OCTOBER 6, 2022

Add to that the fact that research indicates the bulk of consumers (81%) would prefer to try to resolve issues on their own first, and the case for AI-supported customer service systems becomes clear. Don’t Overspend on Real-Time Inventory Update Frequency.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287