Retail TouchPoints

NOVEMBER 22, 2024

As a result, the 74% of merchants that saw their store operations budgets increase between 2023 and 2024 had to figure out the best way to allocate this money toward a wide-ranging set of needs, from new in-store technology and inventory management solutions to employee training and engagement initiatives.

Management 278

Management Merchant Services Employee Engagement Store Operations 278

365 Retail

SEPTEMBER 17, 2023

In a constantly evolving sector, retail managers are tasked with keeping pace with the latest trends and ensuring their business achieves success and stability. This entails a deep understanding of the various facets of retail operations, from inventory management to customer service.

Management 52

Management Inventory Management Store Layout Employee Engagement 52

Theatro

FEBRUARY 19, 2024

Driving Profitability with a Proficient Workforce: The efficiency gains achieved through Theatro’s suite of custom-built apps extend beyond communication. In addition to financial gains, a well-informed and connected frontline team enhances customer experiences.

Inventory Management 89

Inventory Management Customer Experience Employee Engagement Management 89

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. The first was increased labor productivity.

Employee Engagement 52

Employee Engagement Management Accounting Location 52

Clover - Retail

MARCH 29, 2024

Assign mentors or buddies to support new employees. According to a study by the Association for Talent Development , employee engagement and retention increase by 50% when companies offer mentorship programs. Pair new employees with more experienced employees.

Planning 40

Planning Employee Engagement Inventory Management Point of Sale 40

Theatro

NOVEMBER 28, 2024

The introduction of GENAI powered virtual assistant addressed the issue of information accessibility, empowering employees to deliver prompt and accurate customer service, and the augmented intelligence provided by Theatro’s solutions also helped with inventory management and sales strategies.

Employee Engagement 70

Employee Engagement Inventory Management Management Store Operations 70

Theatro

JANUARY 27, 2025

With its ability to predict, assist, and optimize, GenAI is redefining workflows, enhancing task completion, and personalizing customer experiences in ways that are reshaping every customer touchpoint, both physical and digital, and the entire retail landscape.

Loss Prevention 57

Loss Prevention Customer Experience Employee Engagement Inventory Management 57