Remove Customer Experience Remove Drop-Shipping Remove Inventory Management
article thumbnail

Black Friday 2024: Why automation is critical for Australian retailers

Inside Retail

As the Black Friday 2024 shopping frenzy approaches, Australian retailers are gearing up for their biggest challenge yet – managing skyrocketing demand while staying efficient. This year, Australian shoppers are expected to spend a jaw-dropping $6.7 The key to thriving? Automation. per cent from 2023, according to Roy Morgan.

article thumbnail

How AI is set to revolutionise inventory management

Inside Retail

Great product diversity, changing consumer demands, and the expansion of e-commerce have turned inventory management into a major pain point for retailers. Poor inventory management results in overstocking and under-stocking, impaired cash flow, and losses from theft and spoilage. Here are some reasons why: 1.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Choosing a Distribution Model: Drop Shipping vs Traditional Inventory

Retail Bound

One of the topics that consistently comes up in the retail world is the logistics of shipping. From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. Choose a model that can scale with your growth trajectory.

article thumbnail

Is Your Fulfillment Strategy Healthy Enough to Keep Pace with Customer Expectations?

Retail TouchPoints

It was no longer enough to route orders to a handful of DCs and drop ship vendors. The digital channel typically had one or more dedicated facilities, which ironically were often planned and managed like an individual additional brick-and-mortar location. Checking inventory in a local store but not placing an order?

article thumbnail

Is unified commerce the new holy grail?

Inside Retail

Unified commerce is the new holy grail for retailers, promising previously unheard-of levels of customer insights and control over all elements of sales and inventory management. But what does that mean in practice for customers? Here are four of the most common uses of unified commerce in customer journeys.

Checkout 246
article thumbnail

How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ). This approach to in-store product placement allows employees to easily monitor popular items and acknowledge customers in areas where they are displayed. According to a June study by the U.S.

article thumbnail

Rethinking Returns: Innovative Strategies for Retailers to Drive Growth in 2024

Retail TouchPoints

Then there’s the hassle of printing a return label, carefully repackaging the dress and taking time out of her busy day to drop it off at a shipping location. So why do customers delay returns? First, she has to figure out the return policy, which can be buried in fine print.

Returns 278