Storis

SEPTEMBER 16, 2024

Delivering personalized customer experiences is paramount to setting your brand apart. One strategy that has gained traction in recent years is clienteling, a technique rooted in building long-term relationships with customers through personalized interactions and tailored recommendations.

Clienteling 52

Clienteling Target Market Customer Retention Promotions 52

I Vend

JULY 9, 2024

Customer engagement Customer engagement and experience is essential to business success in retail – in fact 81% of businesses say that it is a key competitive differentiator – because of the way that it drives customer retention and average spend and increased profits.

Inventory Management 52

Inventory Management Supply Chain Management Payment Services Checkout 52

I Vend

MARCH 14, 2022

According to the Association for Customer Loyalty, one of most effective tools for branding is omnichannel retailing. They quote research that shows that ‘ businesses that adopt omnichannel strategies achieve 91% greater year-over-year customer retention rates ’. How does omnichannel retailing create a strong brand?

Customer Retention 98

Customer Retention Discount Store Department Stores Target Market 98

Hyken

AUGUST 8, 2022

Each week I read many customer service and customer experience articles from various resources. The WOW Factor: How to Deliver an Amazing Customer Experience Every Time by Benny Marotta. That said, you’ll enjoy this author’s version of how to WOW your customers. Here are my top five picks from last week.

Customer Retention 20

Customer Retention Customer Experience Target Market Marketing 20

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2022

ChainDrive point of sale solution allows you to pull up customers’ previous transactions, replicate their past orders, quickly find their delivery information, cash register notes, and more. For example, your sales associate won’t have to walk to the store entrance every time while a customer enquires about a product.

Point of Sale 80

Point of Sale Customer Retention Management Promotions 80

365 Retail

JANUARY 29, 2024

Creating a Personalised Customer Journey Online sportsbooks excel in creating personalized experiences for users. Retailers can adopt this approach by implementing loyalty programs, personalized promotions, and targeted marketing campaigns to build strong, long-lasting relationships with customers.

Payment Services 52

Payment Services Checkout Customer Retention Target Market 52

V Count

JULY 11, 2024

As more people seek refuge in these sanctuaries for relaxation and rejuvenation, spa owners are faced with the challenge of managing their spaces efficiently while maintaining an exceptional customer experience. These advanced devices offer a a lot of benefits that can elevate the customer experience and optimize operations.

Outdoor 40

Outdoor Customer Experience Promotions Management 40