I Vend

AUGUST 10, 2022

Personalised communication is also important for building advocacy and brand ambassadors, with 71% of shoppers feeling frustrated when their customer experience is not personalised. Research from iVend shows that non-monetary rewards can double customer retention compared to dollars and cents.

Customer Retention 98

Customer Retention Customer Experience Promotions Point of Sale 98

I Vend

OCTOBER 6, 2022

A retail business without a point of sale system seems unthinkable. Retail technology drives growth, through enhanced customer experience and increased sales. Sell goods that are not in the store – using the mobile POS to find and order it from another store, saving what would otherwise have been a lost sale.

Inventory Management 98

Inventory Management Payment Services Point of Sale Checkout 98

I Vend

MARCH 14, 2023

Retailers have to find a way to make the shopping experience more human, engaging and personalised and many are turning to the smart use of retail technology, specifically mobile point of sale, or mPOS. Mobile POS allows store associates to get alongside customers as they are making their buying decisions.

Shopping 98

Shopping Point of Sale Payment Services Checkout 98

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. Instant Product Search.

Payment Services 74

Payment Services Point of Sale Customer Retention Customer Experience 74

I Vend

APRIL 12, 2022

The European Business Review recently reported , for example, on research that put the cost of acquisition at five times higher than retention. When it comes to profitability, the gains are even more compelling: Bain & Co’s research shows that a 5% increase in customer retention can ramp up profits by anything from 25% to a massive 95%.

Payment Services 98

Payment Services Customer Retention Customer Experience Promotions 98

I Vend

AUGUST 19, 2024

‘ It’s easier to love a brand when the brand loves you back’ – so says marketing guru, Seth Godin, and his pithy summary encapsulates why more and more retailers are focusing on customer appreciation strategies to grow revenue and profits in their business. Why is customer appreciation important?

Point of Sale 52

Point of Sale Promotions Checkout Customer Retention 52

Retail Next

SEPTEMBER 24, 2019

Point of Sale Data Collection – Retail customer data collected at the point of sale is not only a perfect solution to inventory management but has other great benefits too that just shouldn’t be missed. Improve shopper experience by understanding tastes and preferences in product.

Point of Sale 88

Point of Sale Inventory Management Target Market Customer Experience 88

RETAIL MANAGEMENT SOFTWARE

AUGUST 2, 2022

Tailored retail management solutions help your store deliver a smooth, reliable, and personalized customer experience. In order to provide the best customer service, a well-managed store needs the best tools available. It helps you to keep track of inventory and keep your customers informed.

Management 83

Management Inventory Management Customer Retention Returns 83

M19 Retail

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention.

Payment Services 52

Payment Services Checkout Inventory Management Customer Retention 52

Storis

SEPTEMBER 17, 2024

At the heart of modern retail strategy lies the concept of unified commerce solutions—integrative systems that ensure a consistent and seamless customer journey across all channels. Today’s retail customers value experience and service. Creating Tech-Driven Experiences Gone are the days of mundane shopping trips.

Customer Retention 52

Customer Retention Inventory Management Customer Experience Point of Sale 52

Storis

APRIL 12, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Storis

APRIL 18, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Storis

APRIL 12, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

CJ Retail Solutions

AUGUST 17, 2024

All things considered, the use of technology in retail merchandising has improved how goods are presented and offered while also giving customers greater choice & control over their purchasing journey. Using Social Media to Engage with Customers.

Marketing 52

Marketing Point of Sale Payment Services Promotions 52

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. POS is actually an acronym for point of sale (also known as point of purchase). Point of sale refers to the time and place where a transaction is completed.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. POS is actually an acronym for point of sale (also known as point of purchase). Point of sale refers to the time and place where a transaction is completed.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

I Vend

JULY 9, 2024

Customer engagement Customer engagement and experience is essential to business success in retail – in fact 81% of businesses say that it is a key competitive differentiator – because of the way that it drives customer retention and average spend and increased profits.

Inventory Management 52

Inventory Management Supply Chain Management Payment Services Checkout 52

CJ Retail Solutions

DECEMBER 4, 2024

Key Takeaways Regular maintenance is crucial for retail success as it ensures that equipment and facilities are in optimal condition to support operations and customer experience. Cleanliness plays a significant role in shaping the customer experience, as it influences perceptions of the store and impacts customer satisfaction.

Inventory Management 52

Inventory Management Customer Experience Clienteling Customer Retention 52

V Count

MAY 6, 2024

Poor Customer Service : One significant factor that can lead to a decrease in customer retention is poor customer service. A customer may choose to leave a store and not make a purchase if they feel they are being ignored, not treated respectfully, or if they perceive the customer service to be subpar.

Payment Services 52

Payment Services Checkout Store Layout Returns 52

Retail TouchPoints

MARCH 30, 2023

But it’s retailers’ reluctance to move their point of sale (POS) systems from a traditional client/server setup to a cloud-based architecture that really slows down progress. UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities. View the session on demand.

Point of Sale 262

Point of Sale Checkout Consumer Promotions 262

Star Miconics

MARCH 29, 2024

Discover Star 1D/2D Scanners Beyond Point of Sale: The Expanding Role of Barcode Scanners Today’s barcode scanners have transcended their original use as mere checkout tools. Furthermore, they have become indispensable in inventory management, helping to identify sales trends and tracking items throughout the supply chain.

Payment Services 59

Payment Services Inventory Management Checkout Point of Sale 59