Retail Focus

MARCH 25, 2025

Loyalty programs are a powerful tool for fostering lasting customer relationships, and the casino sector serves as a prime example of how rewarding consistent engagement through enticing perks and attractive features can drive sustained loyalty and growth.

Payment Services 130

Payment Services Customer Retention Returns Customer Experience 130

Retail TouchPoints

SEPTEMBER 21, 2021

You have to have [social media] surveillance of course, but a better strategy is to use actual cloud-based software-as-a-service that handles the spikes for you,” Goetsch noted. All of these things are impacting your people in-store and your customers.”. Building Loyalty with Connected Consumer Experiences.

Payment Services 272

Payment Services Customer Experience Consumer Advertising 272

365 Retail

MARCH 25, 2025

Customer service impacts business survival in this day and age where every retailer competes against one another. Providing great customer service helps businesses distinguish themselves and build customer loyalty while acquiring new clients and enhancing their reputation.

Payment Services 52

Payment Services Customer Retention Customer Experience Advertising 52

Small Biz Trends

DECEMBER 15, 2022

Zoho Desk already has achieved 45% year-over-year growth for the past five years while serving more than 100,000 businesses around the world, but it continues to launch innovative tools to enhance customer experiences. Much of the Zoho Desk platform is dedicated to self-service. What Is Zoho Desk?

Payment Services 136

Payment Services Fulfillment Customer Experience Management 136

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. Modernize Payments.

Payment Services 97

Payment Services Point of Sale Customer Retention Customer Experience 97

Cisco Retail

FEBRUARY 18, 2022

As retailers worked to manage all their discrete channels, the term “omni-channel” evolved to become synonymous with retailers who operated both online, E-commerce and other channels. Consumers demanded the ability to purchase online and return in-store, and retailers responded by putting processes in place that offered those options.

Payment Services 143

Payment Services Fulfillment Returns Customer Retention 143

Inside Retail

FEBRUARY 28, 2022

To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. An improved post-purchase experience with tracking visibility and customised branding. Expert shipping services for clients of all sizes.

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

365 Retail

MARCH 25, 2025

Now, rather than abandoning traditional casino experiences, online operators have found ways to seamlessly blend digital convenience with the essence of classic gaming. Platforms like Karamba offer live casino experiences that mimic playing at a brick-and-mortar casino, complete with real dealers and interactive gameplay.

Payment Services 52

Payment Services Customer Retention Accounting Promotions 52

I Vend

APRIL 12, 2022

But increasingly, retail stores are realising that profitability is about more than the size of individual transactions: it’s about each customer’s total spend over the entire life of their relationship with the brand, which is facilitated by retail loyalty programs. Mobile POS – for in-aisle service and orders.

Payment Services 98

Payment Services Customer Retention Customer Experience Promotions 98

I Vend

OCTOBER 6, 2022

Retail technology drives growth, through enhanced customer experience and increased sales. Mobile POS Mobile POS enables staff to interact with customers in the aisle, rather than simply at the checkout. Take payment, speeding up checkout by avoiding the queue. Read more Technology is an established essential in retail.

Inventory Management 98

Inventory Management Payment Services Point of Sale Checkout 98

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Star Miconics

MARCH 29, 2024

This innovative method has facilitated the rapid processing and easy readability of product information by both computers and humans. By connecting barcode scanners to cloud-based POS and inventory management systems, retailers can achieve real-time visibility into stock levels, sales data, and customer preferences.

Payment Services 59

Payment Services Inventory Management Checkout Point of Sale 59

I Vend

MARCH 14, 2023

Retailers have to find a way to make the shopping experience more human, engaging and personalised and many are turning to the smart use of retail technology, specifically mobile point of sale, or mPOS. Mobile POS allows store associates to get alongside customers as they are making their buying decisions.

Shopping 98

Shopping Point of Sale Payment Services Checkout 98

Storis

MAY 17, 2024

Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Here are 7 reasons to prioritize a customer retention strategy: Studies have shown that it costs nearly 7 times more to acquire a new customer than it does to keep an existing customer.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Customer Experience 52

RETAIL MANAGEMENT SOFTWARE

JULY 8, 2024

Managing inventory, processing sales efficiently, and providing a seamless customer experience are just a few critical tasks. Vendor Management: Streamline supplier communication and order processing. Sales Management Speedy Checkout: A quick and efficient checkout process is vital for customer satisfaction.

Sporting Goods 52

Sporting Goods Payment Services Inventory Management Point of Sale 52

Storis

FEBRUARY 23, 2020

Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Here are 7 reasons to prioritize a customer retention strategy: Studies have shown that it costs nearly 7 times more to acquire a new customer than it does to keep an existing customer.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Clienteling 52

Storis

APRIL 12, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Storis

APRIL 18, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Storis

APRIL 12, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Indigo 9 Digital

MAY 10, 2023

Then it began offering in app payments in 2011. Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. Starbucks is in the process of building out its network of pickup only locations.

Payment Services 52

Payment Services Customer Retention Location Retail Trends 52

365 Retail

JANUARY 29, 2024

Streamlining the Checkout Process Sportsbooks prioritize simplicity and speed in their transaction processes. Retailers can enhance the checkout experience by implementing efficient and user-friendly payment systems, reducing friction, and ensuring a hassle-free purchasing journey.

Payment Services 52

Payment Services Checkout Customer Retention Target Market 52

Rain Pros

AUGUST 18, 2023

It offers unparalleled convenience and customer happiness and fosters a sense of trust and reliability that keeps customers coming back for more, which is essential for business longevity through customer retention. You must select a platform that suits your business needs and is reliable and scalable.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

It offers unparalleled convenience and customer happiness and fosters a sense of trust and reliability that keeps customers coming back for more, which is essential for business longevity through customer retention. You must select a platform that suits your business needs and is reliable and scalable.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Retail Minded

JULY 29, 2023

Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers. They want an engaging shopping experience that is tailored to their specific needs. This includes highly personalized services, interactive elements, and rewards programs.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers. They want an engaging shopping experience that is tailored to their specific needs. This includes highly personalized services, interactive elements, and rewards programs.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Indigo 9 Digital

FEBRUARY 27, 2023

By Tricia McKinnon I have long wondered how Starbucks has been able to consistently provide such great customer service. While everyone understands the importance of great customer service in reality it is extremely difficult to achieve even if a retailer only has one store. A world class customer experience.

Payment Services 52

Payment Services Customer Experience Location Customer Retention 52

365 Retail

AUGUST 17, 2022

As back to school campaigns begin in full swing, the pressure is on retailers to engage with customers in more meaningful and personalised ways. Start by understanding your customer. The most forward-thinking retail marketers are ‘progressively profiling’ customers’ interests, preferences, motivations and desires.

Payment Services 59

Payment Services Customer Retention Consumer Customer Experience 59

I Vend

JULY 9, 2024

In the 21st century, we can apply the same sentiment to business – no successful business can operate entirely on its own resources. Tech partnerships are at the heart of being able to provide positive customer engagement and experience: • Your POS partnership impacts the customer’s checkout experience.

Inventory Management 52

Inventory Management Supply Chain Management Payment Services Checkout 52

V Count

MAY 6, 2024

It directly impacts the short-term profitability of the business, creating financial issues that can weigh heavily on the operations. Poor Customer Service : One significant factor that can lead to a decrease in customer retention is poor customer service.

Payment Services 52

Payment Services Checkout Store Layout Returns 52

Rangeme

JULY 29, 2022

Most merchants know faster fulfillment will lead to a better customer experience, but there are actually benefits to nearly every aspect of your business when you prioritize a better delivery experience for your customers. Better Customer Retention. 3 Unexpected Benefits of Fast Fulfillment. More Sales.

Fulfillment 52

Fulfillment Merchant Services Drop-Shipping Shipping 52

CJ Retail Solutions

AUGUST 17, 2024

These days, retailers use technology to give customers smooth, customized shopping experiences. This changes in the way consumers engage with brands and make decisions about what to buy is the result of a number of factors, such as mobile payment systems & e-commerce platforms.

Marketing 52

Marketing Point of Sale Payment Services Promotions 52

Retail TouchPoints

OCTOBER 14, 2024

Fast Company recently noted that alternative financing methods like buy now, pay later (BNPL) are positioned to divert market share away from more traditional forms of payment on ecommerce purchases, including debit cards, especially for discretionary purchases such as electronics and beauty products.

Merchant Services 261

Merchant Services Payment Services Finance Customer Retention 261

Retail TouchPoints

AUGUST 11, 2022

The company’s reach still extends to 61 countries, but that is a far cry from the more than 100 that it had previously serviced. Customer experience , including: The new Women’s Fashion experience on Wish, currently live on Android and coming to iOS soon. Merchant quality. Employees and Culture.

Merchant Services 276

Merchant Services Planning Consumer Shipping 276