article thumbnail

Eight telcos get final warnings over consumer protection rule breaches

Inside Retail

Eight telecommunication operators have been warned by the Australian Communications and Media Authority (ACMA) after they failed to provide “adequate safeguards” to customers regarding disconnections. The post Eight telcos get final warnings over consumer protection rule breaches appeared first on Inside Retail.

article thumbnail

Optus faces legal action for alleged inappropriate sales tactics

Inside Retail

The Australian Competition and Consumer Commission (ACCC) alleges Optus sold telecommunications goods and services to about 429 customers who did not want or need the products. In some cases, Optus pursued these consumers for debts resulting from these sales.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Best Buy Canada to Operate 165 Small-Format Bell Canada Stores Under Renamed Banner

Retail TouchPoints

The stores, which had been branded as The Source , a wholly owned subsidiary of Bell, will be renamed Best Buy Express and offer both Best Buy consumer electronics and telecom services from Bell. Best Buy Canada has partnered with Bell Canada to operate 165 stores in malls and smaller and mid-sized communities across the country.

article thumbnail

Government set to pressure big tech over online scams

Inside Retail

Australia plans to introduce a law by the end of the year forcing internet companies to proactively stop hosting scams or face hefty fines, the top consumer regulator said on Friday, potentially setting up another showdown with Big Tech. But the amount lost by Australians to scams tripled to $2.7 billion (US$1.8

article thumbnail

UK retail sales beat expectations driven by strong tech demand

Retail Gazette

Technology and telecommunication retailers saw sales surge by more than a third, buoyed by new product launches, including Apple’s new iPhone 16, which helped partially offset a 2.4% in September, as consumers sought to update their seasonal wardrobe amid the cooler weather. decrease in supermarkets. Retail sales rose 0.3%

article thumbnail

What the ‘Next Normal’ in Consumer Behavior Means for the Hourly Economy

Retail TouchPoints

Self-quarantine further added complications to the mix, as consumers and businesses alike were forced to change the way they bought and sold these items, respectively. While delivery delays were experienced at the beginning of self-quarantine, many changes in consumer behavior may prove transitory. Bureau of Labor Statistics.

Consumer 249
article thumbnail

Supermarket chains fall in trusted brands rankings, as Bunnings holds lead

Inside Retail

Telecommunications company Optus remained the most distrusted brand last year, followed by social media giant Facebook/Meta and airline Qantas. Roy Morgan noted a significant increase in the level of district consumers have for companies.