Retail TouchPoints
MARCH 18, 2025
These devices, like smart doorbells, thermostats, lighting and more, present an exciting opportunity for retailers, but understanding consumers motivations and proactively addressing potential concerns will be vital to make the most of this dynamic market.
Retail Focus
FEBRUARY 6, 2025
As consumers move seamlessly between online, mobile, and physical store channels, retailers must keep pace through an omnichannel strategyone that unifies every customer touchpoint into a cohesive, frictionless journey. By fostering agility and an openness to experimentation, brands can stay one step ahead of consumer expectations.
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Retail TouchPoints
MAY 12, 2022
Sensormatic Solutions now has six services in its suite of offerings: Professional consulting: Provides technology strategy, assessments and business roadmaps with technology recommendations based on analysis of the client’s data, industry insights and Sensormatic Solutions experience; Design, deployment and integration: Encompasses solution (..)
Retail TouchPoints
SEPTEMBER 15, 2020
COVID-19 has massively influenced consumer behavior, and the economic fallout has had a huge impact on the role of price perception. As a result, consumer behavior has become harder to predict across multiple locations, which makes zone pricing a must for retailers. Within the U.S.,
Retail TouchPoints
JULY 30, 2024
Despite this commonality, many ecommerce sites are not designed to meet the unique needs and requirements of these consumers. However, accessibility can unlock significant short-term and long-term value for your business, including improved CX for all consumers, increased sales and improved brand reputation and loyalty.
Retail TouchPoints
OCTOBER 17, 2023
In North America, the average cost per call is approximately $10, but it can get higher than $25 per call in industries that require more technical support. 32% of consumers in Microsoft’s study report that having to repeat information multiple times is the most frustrating part of a customer service call.
Cisco Retail
NOVEMBER 4, 2021
This validation can be time-consuming and error prone. With the option in Nexus Dashboard Insights to collect detailed technical support data from the fabric and upload it to Cisco with just a few clicks, triaging issues locally or with Cisco TAC and driving them to resolution becomes considerably less time-consuming and work intensive.
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