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In 2025, Changing Consumer Demand will Reshape the Supply Chain

Retail TouchPoints

According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience (CX) strategies. A customer-centric approach to supply chain management is challenging; it requires a deep understanding of consumer expectations and behaviors, not just today but also for the foreseeable future.

Consumer 279
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Sustainability and Profitability: How Embedding Sustainability can Boost Business Performance

Retail TouchPoints

To meet Net Zero goals and comply with evolving regulations, companies must integrate sustainability across the value chain from raw materials to design, sales and marketing and supply chain management. Next, turn to skills such as sustainable procurement, supply chain management and stakeholder management.

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Black Friday 2024: Why automation is critical for Australian retailers

Inside Retail

Why automation is non-negotiable Australian consumers expect fast deliveries, error-free orders, and seamless shopping journeys. Meanwhile, retailers face a flood of orders, warehouse bottlenecks, and potential supply chain disruptions. Black Friday 2024 snapshot: A $6.7 per cent rise in spending from last year. A forecast $69.7

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How Enterprise Modernization and Artificial Intelligence are Charting a New Course for the Consumer Industry

Retail TouchPoints

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries.

Consumer 246
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Private Label’s Growth Could Be Lasting — if Retailers Listen to Consumers’ Sustainability Preferences

Retail TouchPoints

The Private Label Manufacturers Association reported that sales of private label consumer packaged goods soared 11% last year to nearly $230 billion. Sales of store brand products often rise during periods of economic hardship, and it’s clear that double-digit inflation has spurred consumers to turn to cheaper alternatives to save money.

Consumer 256
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Amazon Adding Supply Chain Management Service for Sellers

Independent Retailer

As companies try to get tighter control over the flow of goods from factories to consumers, Amazon recently launched a supply-chain management service to its web services business. . The post Amazon Adding Supply Chain Management Service for Sellers appeared first on WholesaleCentral.com Blog.

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Mastering the Consumer “Decision Point”: Transforming Retail Challenges into a Competitive Advantage

Wiser

Navigating Customer Engagement, Competitive Pressures & Analysis Paralysis Driven by rapid technological advancements and shifting consumer behaviors, the traditional reactive approach to customer engagement in retail is increasingly proving inadequate.