Inside Retail

APRIL 24, 2024

Coles has the most confusing promotional labels, consumer advocacy group Choice said as it calls for supermarkets to make their tags clear and easy to understand for shoppers. “The current promotion was for a discount that was applied about five years earlier,” the consumer advocacy group said.

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Inside Retail

JANUARY 24, 2024

The pricing practices of Australia’s supermarket near-duopoly are about to the the focus of a year-long enquiry by the government’s competition regulator, the Australian Competition and Consumer Commission (ACCC). The regulator’s investigation resulted in identifying more than 700 potentially restrictive leases.

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Retail TouchPoints

OCTOBER 16, 2024

Save A Lot has partnered with Leevers Supermarkets to launch Ahorra Mucho , a new discount grocery store and innovation center in Aurora, Colo. that will feature unique Hispanic product assortments — part of the store’s mission of testing how new products and shoppers could strengthen shopper loyalty among this consumer set.

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Inside Retail

MAY 2, 2024

Australia’s leading supermarkets, Coles and Woolworths, delivered their third-quarter results to shareholders this week along with new consumer insights. Both retailers reported that the current economic environment has challenged consumers’ discretionary spending and that households have evolved their buying habits to seek out value.

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Retail TouchPoints

APRIL 3, 2024

very intentionally draws its design and merchandising inspiration from supermarkets rather than pharmacies. Joyleaf, which opened in late 2023, is organized and merchandised by type of product rather than by brand: all the edibles, for example, are grouped together as a category, as they would be in a supermarket.

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Inside Retail

NOVEMBER 15, 2023

Sydney-based social enterprise Good & Fugly has released its inaugural The Farm To Supermarket Food Waste Report 2023 , which explores farmer and supermarket relationships. Almost a quarter of smaller farmers (23 per cent) report that supermarkets expect them to hand over imperfect produce for free.

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Inside Retail

OCTOBER 5, 2024

Just one year ago, supermarket rivals Coles and Woolworths were fighting it out for the top spot as Australia’s most trusted brand. Following the ongoing allegations that “The Big Two” have been price gouging and misrepresenting discounts, the German supermarket chain Aldi has risen to be the third most trusted brand by Australians. “The

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Inside Retail

FEBRUARY 19, 2023

Australian supermarkets will reap bigger profits in fiscal 2023 half-year due to decades-high inflation and increased savings, but analysts warned of a rough second-half as households reel from mounting expenses due to higher cost of living. million Jefferies $881 million $584 million Average $871.75 million $562.3

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Inside Retail

JULY 1, 2024

The intent is good, but consumers shouldn’t have to bear full responsibility for plastic pollution. We know consumer demand is only one part of the picture. The cabbage dilemma Research shows consumers generally want to do the right thing by the environment but find it challenging. Maybe there’s another way.

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Consumer Supermarket Returns Shopping 289

Inside Retail

JULY 6, 2023

Gander, describing itself as an Australian first, connects shoppers with reduced-price foods nearing their expiration dates, offering discounts and reducing food waste in supermarkets and grocery stores. The post New app helps grocers, consumers reduce food waste appeared first on Inside Retail.

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Retail TouchPoints

DECEMBER 31, 2020

Such a time of upheaval has led to a permanent, irreversible change in consumer behavior as shoppers embrace the convenience and security of ecommerce more readily. Consumer Behavior has Changed for Good. 2020 has been an exceptional year for the retail sector, with all businesses having to rapidly adapt in some way or another.

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Consumer Checkout Customer Experience Supermarket 342

Retail Focus

AUGUST 6, 2024

Despite aggressive discounting and competitive ‘members only’ offers for loyalty programme customers, traditional supermarkets continue to lose market share to discounter rivals, Aldi and Lidl, according to the latest research by Pricer, the in-store automation and communication solutions provider. However, last month Which?

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Inside Retail

OCTOBER 10, 2023

Supermarkets are some of the biggest retail businesses in the world, so it’s no surprise they are at the forefront of industry trends and innovation. Brad Banducci, CEO of Australian supermarket giant Woolworths for the past seven years, is a big proponent of using technology to improve operations.

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Inside Retail

AUGUST 22, 2023

The retailer has begun rebranding Countdown Supermarkets to Woolworths New Zealand and has started transitioning its Onecard loyalty program to Everyday Rewards. We also expect the consumer environment to remain challenging with customers continuing to cut back on non-essential items.” In New Zealand, sales grew marginally by 4.6

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Consumer Supermarket Wholesale Returns 246

Inside Retail

DECEMBER 16, 2024

LaManna, the 10,000sqm independent supermarket located at Essendon Fields, is rising to the Christmas occasion. Typically, consumers seek out department stores and shopping centres to get in the holiday spirit but LaManna has managed to position itself as the exception.

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Inside Retail

NOVEMBER 14, 2024

Coles and Woolworths said they will defend the class action proceedings a law firm has filed in the Federal Court of Australia concerning the supermarket chains’ allegedly false discounts. The ACCC filed separate proceedings in the Federal Court against Woolworths and Coles but is not seeking compensation for affected consumers.

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Inside Retail

JANUARY 4, 2024

Today’s consumers are craving a truly unique shopping experience. We are only at the beginning, and as brands begin to scale their AI utilisation, its full spectrum of benefits for consumers and retailers alike will be uncovered. The post Generative AI is supercharging retail, what does this mean for consumers?

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Consumer Customer Experience Department Stores Shopping 266

Inside Retail

MAY 8, 2024

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

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Inside Retail

DECEMBER 1, 2024

The strike is yet another symptom of big supermarkets myopically pursuing profit,” Jim Ritchie, strategy director and partner at brand agency US+US, told Inside Retail. While the UWU’s strike is advocating for workers’ rights, it could give consumers another reason to question if a supermarket duopoly is benefitting them.

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Inside Retail

OCTOBER 2, 2024

Shrinkflation has driven the government to strengthen the unit pricing code to help Aussies get accurate pricing in supermarkets and retail stores. It is mainly used to take advantage of consumers who are unaware of the not so obvious changes. “We’re ensuring the ACCC is equipped to hold supermarkets accountable.”

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Supermarket Consumer Accounting Planning 278

Inside Retail

NOVEMBER 14, 2023

Baracchi said the business is targeting Australian consumers who want to recycle, but view the process as too hard. This issue has been taken on in the short-term by the Soft Plastics Taskforce: a conglomerate of supermarkets, namely Coles, Woolworths and Aldi, authorised by the Australian Competition and Consumer Commission (ACCC).

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Inside Retail

JANUARY 8, 2024

Consumers empowered by social media are now dictating to brands which trends they need to meet. Pinterest recently forecasted the biggest consumer-led trends for 2024 with its Pinterest Predicts report using its search engine database which has over 400 million monthly users.

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Consumer Beauty and Health Accessories Fashion 245

Retail TouchPoints

NOVEMBER 10, 2022

While that may seem odd to say, given the extent that ecommerce now pervades most consumers’ everyday shopping, the current hot take from some industry analysts is that ecom growth has slowed and brick-and-mortar retail is on the rise. Whilst a provocative headline, that’s not exactly what we’re seeing on the ground.

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Inside Retail

MAY 30, 2024

Hardware retailer Bunnings has again been named as Australia’s most trusted brand, while supermarket chains Woolworths and Coles fell down the rankings. Roy Morgan noted a significant increase in the level of district consumers have for companies.

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Inside Retail

NOVEMBER 18, 2024

The ACCC’s lawsuit against Coles and Woolworths for allegedly misleading consumers about the price of essential products has now been spun into a class action lawsuit by the Gerard Malouf and Partners law firm. The unspoken pact is clear: Give consumers what they want at a fair price, and we’ll tolerate the massive profits you rake in.”

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Inside Retail

APRIL 11, 2024

Aldi bagged the Supermarket of the Year 2023 title from the Roy Morgan’s Customer Satisfaction Awards – for the seventh time and the fourth consecutive year. The supermarket chain boasted an average 95.7 billion in savings to local consumers in 2023. per cent customer satisfaction score. Aldi claims to have delivered $3.4

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Inside Retail

MAY 12, 2024

More than half of Australian consumers are spending more on food and groceries despite facing higher expenses on housing, according to a report by the Monash Business School’s Australian Consumer and Retail Studies (ACRS). This is the second year that the ACRS has conducted the survey.

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Inside Retail

MARCH 27, 2024

The Australian Competition and Consumer Commission (ACCC) is urging more consumers to participate in its survey on household spending as the consumer watchdog investigates the pricing practices of supermarkets.

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Supermarket Consumer Accounting 258

Inside Retail

MAY 25, 2023

Woolworths’ proposed acquisition of the Supa IGA store in Karabar, NSW has been opposed by the Australian Competition and Consumer Commission (ACCC). Supa IGA Karabar is an independent supermarket that sells a range of groceries and liquor along with an attached liquor store (trading as Liquor Boss) located in Karabar, NSW.

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Supermarket Consumer Promotions Location 246

Retail TouchPoints

OCTOBER 25, 2024

With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their e-shopping habits acquired in the pandemic. And in 2024, with shoppers visiting different supermarket stores and chains, and with greater frequency, we’re witnessing a new trend: the polychannel shopper.

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Retail TouchPoints

NOVEMBER 5, 2024

The in-store grocery shopping experience has held on to its appeal, even as supermarket retailers have realized that they also need to offer customers simple, yet personalized, digital commerce options. But supermarkets can no longer rely on simply providing a top-notch store experience for success.

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Retail TouchPoints

MAY 20, 2022

Albertsons Companies will launch cart-based smart checkout technology later this year at select supermarkets throughout the country, in partnership with Veeve Smart Carts. we are building a link between multiple consumer channels and the brands they trust while keeping customer loyalty central to the experience.”.

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Inside Retail

OCTOBER 7, 2024

For those in Melbourne, stepping into the LaManna supermarket, in the northern suburb of Essendon Fields, is like taking the world’s shortest flight to Italy. To the LaManna customer, a trip to the supermarket is not an errand but an indulgence. LaManna’s defiance of the industry status quo means it is only just hitting its stride.

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Supermarket Shopping Customer Experience Consumer 130

Inside Retail

SEPTEMBER 23, 2024

The Australian Competition and Consumer Commission’s (ACCC) allegations that Woolworths and Coles breached the Australian Consumer Law by making misleading claims about discounts come as retailers head into their most promotional period of the year and serve as a warning to the wider industry.

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Retail TouchPoints

JANUARY 30, 2023

The new supermarket concept Addie’s , a self-described “drive-up grocer,” has opened its first store in Norwood, Mass., Consumers purchase groceries through the Addie’s app or website and then choose a pickup window. fueled by $10.1 million in seed funding it recently received from Rose Park Advisors. of all U.S.

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Inside Retail

AUGUST 6, 2024

In Australia, nearly half of consumers (48 per cent) are now shopping online at least sometimes. Brick-and-mortar supermarkets remain hugely important, but retailers need to consider and accommodate changing consumer expectations. It’s clear that supermarkets are in an increasingly hybrid business.

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Inside Retail

DECEMBER 7, 2022

Preliminary supermarket competition concerns have been raised by the Australian Competition and Consumer Commission (ACCC) over Woolworths’ plan to acquire the Supa IGA in Karabar and its associated liquor store, Liquor Boss. Further reading: ACCC clears Woolworths’ acquisition of MyDeal.

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